License Tom Reviews 1,350

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,093 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product, highlighting its functionality and ease of use. Many commend the exceptional customer service, noting the staff's helpfulness and positive attitude. The quick response times and efficient resolution of issues contribute to a smooth and pleasant user experience. People are particularly impressed with the promptness of support, often receiving assistance within minutes of their inquiries. This level of responsiveness, coupled with the staff's patience and clear guidance, makes the overall experience highly satisfactory for consumers.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are happy with their purchases, noting that... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the promptness and... See more

Response time

Reviewers highlight the exceptional responsiveness of the customer service. Customers consistently praise the... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Many customers... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the process easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently bought MS Office professional pro licence through Groupon at a huge discount from RRP and was surprised to find how easy it was to download the software from LicenseTom. Clear instructions fo... See more

Rated 5 out of 5 stars

After suffering though 3 failed PC installations for Win11, and attempting to install Office 2024. I turned to License Tom for help. Agent David was so very helpful and sympathetic. His help made my f... See more

Rated 5 out of 5 stars

David continued working with me during a difficult installation on my old Laptop. My screens didn't match those shown on videos. But David's polite tenacity helped me to finally install and activate O... See more

Rated 5 out of 5 stars

From initial purchase to e-delivery. Double 5star's, for those that like star reviews. For me absolutely the BEST Service and troubleshooting help bar none. If anyone's TECH support can beat David @... See more


Company details

  1. Computer Software Shop

Written by the company

We are Microsoft partner and resellers. We offer over 1,000 digital products, covering the full range of needs for Windows, Mac, gaming consoles, tablets, and smartphones.

Why Customers Trust LicenseTom

Written by the company

Instant Digital Delivery
Receive your product key and instructions by email shortly after purchase. No waiting, no shipping — fast and simple access.
Reliable & Verified Service
We operate through established software distribution channels and work with trusted suppliers to ensure reliable products.
Support When You Need It
Our team is available to help with installation and activation, ensuring a smooth experience from start to finish.

Our Delivery & Support Guarantee

Instant digital delivery with support

All products are delivered digitally via email shortly after purchase, including your activation key and step-by-step instructions. If you experience any issues with installation or activation, our support team is available to assist you. If a product does not work as intended, we will provide a replacement or a suitable solution. We are committed to ensuring a smooth and reliable experience from purchase to activation.

Contact info

Promotion box for License Tom

Secure Software & Game Deals

Instant delivery • Trusted service • Support available

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Customer Service

I was having trouble redeeming the code, but David reached out to help. When I got a new pc, I wanted to use the code I received but I lost all my emails. David reached out again and helped with that as well. Customer service was really supportive.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! First timer here and confused. They kindly walked me through the process and offered to exchange my order for the correct software at no charge. Highly recommend

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal Customer Service

It was a pleasure to work with David of LicenseTom. I was having a minor issue on my install of Office 2024. I emailed the problem, and in less than an hour he responded. Phenomenal customer service! I would highly recommend LicenseTom!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, quick response, detailed instructions and detailed and courteous. Pleasent to work with. Be glad to purchase with them again…Joe O.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

This is my second purchase with License…

This is my second purchase with License Tom and I’m even more impressed the second time. The response to inquiries and the delivery of products is back far. The best company that I’ve dealt with in a long time, I will continue to be a lifelong customer.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional, prompt, and so helpful!

I so appreciate the help and professionalism that I consistently find from this site! In both of my recent purchases they have been extremely helpful with their prompt responses and solutions to my purchasing questions! Thank you! I will use them again!

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Very quick to respond

Very quick to respond. I had accidentally ordered the Windows version, and even on a Sunday, their tech support was quick to resolve my issue and get everything figured out for me.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. I accidentally purchased the wrong license key and they gladly worked with me to ensure I was well taken care of.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

David from License Tom Support went…

David from License Tom Support went above and beyond to assist me. I was completely stuck trying to install the software, but David patiently walked me through the process step-by-step, and I was up and running in no time. What impressed me the most was the immediate response and help I received; there was absolutely no waiting around, and I felt genuinely valued as a customer. Their support team is truly amazing!

6 April 2026
Unprompted review

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