License Tom Reviews 1,350

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,093 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product, highlighting its functionality and ease of use. Many commend the exceptional customer service, noting the staff's helpfulness and positive attitude. The quick response times and efficient resolution of issues contribute to a smooth and pleasant user experience. People are particularly impressed with the promptness of support, often receiving assistance within minutes of their inquiries. This level of responsiveness, coupled with the staff's patience and clear guidance, makes the overall experience highly satisfactory for consumers.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are happy with their purchases, noting that... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the promptness and... See more

Response time

Reviewers highlight the exceptional responsiveness of the customer service. Customers consistently praise the... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Many customers... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the process easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently bought MS Office professional pro licence through Groupon at a huge discount from RRP and was surprised to find how easy it was to download the software from LicenseTom. Clear instructions fo... See more

Rated 5 out of 5 stars

After suffering though 3 failed PC installations for Win11, and attempting to install Office 2024. I turned to License Tom for help. Agent David was so very helpful and sympathetic. His help made my f... See more

Rated 5 out of 5 stars

David continued working with me during a difficult installation on my old Laptop. My screens didn't match those shown on videos. But David's polite tenacity helped me to finally install and activate O... See more

Rated 5 out of 5 stars

From initial purchase to e-delivery. Double 5star's, for those that like star reviews. For me absolutely the BEST Service and troubleshooting help bar none. If anyone's TECH support can beat David @... See more


Company details

  1. Computer Software Shop

Written by the company

We are Microsoft partner and resellers. We offer over 1,000 digital products, covering the full range of needs for Windows, Mac, gaming consoles, tablets, and smartphones.

Why Customers Trust LicenseTom

Written by the company

Instant Digital Delivery
Receive your product key and instructions by email shortly after purchase. No waiting, no shipping — fast and simple access.
Reliable & Verified Service
We operate through established software distribution channels and work with trusted suppliers to ensure reliable products.
Support When You Need It
Our team is available to help with installation and activation, ensuring a smooth experience from start to finish.

Our Delivery & Support Guarantee

Instant digital delivery with support

All products are delivered digitally via email shortly after purchase, including your activation key and step-by-step instructions. If you experience any issues with installation or activation, our support team is available to assist you. If a product does not work as intended, we will provide a replacement or a suitable solution. We are committed to ensuring a smooth and reliable experience from purchase to activation.

Contact info

Promotion box for License Tom

Secure Software & Game Deals

Instant delivery • Trusted service • Support available

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Service

Excellent Service. Redeem Groupon code, and received the code within few minutes, not hours! The fastest response time ever for any service I have purchased via Groupon.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

This was my second purchase and in both…

This was my second purchase and in both activities the product, installation and support was excellent. Its rare to see all the positive reviews but in this case it warranted especially on customer satisfaction and superior support.
Steve K.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

I've purchased numerous products from…

I've purchased numerous products from them on Groupon and they always deliver on time

Especially when I have small issues, I bought numerous apps and programs from them in the past two years.

I'd recommend them for any PC programs and apps.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend this…

I would definitely recommend this company to others. Actually I already have! The initial installation was easy. After a few weeks of use I encountered an error. I sent a message and they responded almost immediately. He was able it help me identify the issue which was an error on my part during installation. He provided the information I needed to correct the problem. Overall this is a very professional business. Their speed of response to inquiries and accuracy in assisting their customers is unrivaled.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

I didn’t grow up with cell phones

I didn’t grow up with cell phones, laptops, tablets or even a TV until I was 6.
For many years I used word on my laptop but when there an update to 11 my word app was deleted. Began looking for a place to download word again. I found this opportunity through Groupon.
David was wonderful! I had some difficulties, which I’m sure were User Error, but he stuck with me. Finally I got it straightened out and I have Word again.
Thank you
Marie

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Build my first pc

Build my first pc, bought this on Groupon and a couple issues with the product key at first but support had it resolved in 20 min! Thanks to David, would recommend

16 May 2026
Unprompted review
Rated 5 out of 5 stars

I am excited to share my experience

I am excited to share my experience with the license key I have used from them. The keys were perfectly right and I’ve been using it for my home computer for more than two computers now and this is working very nicely with updates. I’m very happy user about it.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Great CS

Great CS, super quick response and beyond helpful !
Looking forward to purchasing more products.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

I had difficulty installing the app

I had difficulty installing the app, and David from License Tom spent an hour patiently helping me step by step. I have rarely had such excellent customer service. Bravo for having such wonderful customer service. Oh, and the app works great too!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service & Resolution

Outstanding customer service experience! The team was responsive, professional, transparent, and took the time to clearly explain everything regarding the licensing and activation process. I truly appreciated how respectful and solution oriented they were throughout our interaction. In a time where quality customer support can be hard to find, this level of care and communication really stands out. Thank you again for going above and beyond it is genuinely appreciated!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Wow - near instant response!

Wow. I sent a message and received a reply within minutes! That is surprising these days. David was specific and helpful to solve my problem immediately. If this is the way they respond to all inquiries, I can only say wow again! I would not hesitate to use it again.

14 May 2026
Unprompted review

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