LickiMat UK Reviews 43

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and durability, noting how well they keep pets engaged and calm. Many appreciate the variety of products available and how easy they are to clean. The delivery service is frequently highlighted as fast and efficient, with orders arriving promptly and well-packaged. Reviewers also commend the exceptional customer service, describing the team as helpful, friendly, and responsive. Many people received thoughtful extras and free gifts with their orders, which further enhanced their positive experience. The ordering process is often described as easy and seamless.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the durability and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness,... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering and the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speedy and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use website, great products, fast delivery and even threw in a couple of freebies. Always happy with my products from Lickimat. I had a discount code on a previous order that didn't work, befo... See more

Rated 5 out of 5 stars

My golden retriever absolutely loves the entire LickiMat range and so does my husband and I. It keeps her stimulated and engaged so we can enjoy some peace and quiet around meal times (especially if y... See more

Rated 5 out of 5 stars

My dogs love their Lickimats - its great that they come in different shapes and sizes, we have the traditional style, yoghurt pot, UFO and now the wobbler which I purchased at Crufts to trial, and hav... See more

Company replied

Rated 5 out of 5 stars

LickiMat had exactly the right dog distraction licking mat I needed. It arrived within a couple days and is thoroughly enjoyed by the dog. Really glad its dishwasher safe which makes it easy to clean.... See more


Company details

  1. Pet Care Store
  2. Animal feed shop
  3. Manufacturer
  4. Pet shop

Written by the company

At LickiMat, we turn everyday moments — mealtime, snack time, downtime — into opportunities for calm, enrichment, and connection. Our products slow things down, ease anxiety, and bring joy to pets and their people. Born in Australia, trusted around the world, we’re proud to have created the original lick mat and to share it with millions of dogs and cats. LickiMats are made from natural plant-based rubber (TPR) and are non-toxic. LickiMats contain no silicone or toxic substances that could poison or harm your loved pets.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

43 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great products

Easy to use website, great products, fast delivery and even threw in a couple of freebies. Always happy with my products from Lickimat. I had a discount code on a previous order that didn't work, before I could query it with customer service they had already emailed me to apologise and rectify it and also added in a free product. Highly recommend this company.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

A must have

Our very energetic rescue dogs LOVE their Tuff mats - keeps them entertained for aaaages! Especially great to fill with some yog and freeze in summer. That can give them about 30 mins of entertainment. Also the fact that I can pop them in the dishwasher at the end of the day is a game changer!

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Licki mat

The quality is really good! And the quickness of getting it sent. We also recieved free gifts with our order which topped the experience! Thank you

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer experience

Such a helpful & friendly company to buy from! Had a good chat on their stall at Crufts and bought some new mats to try after their advice. Went down an absolute treat with my dogs! Subsequently ordered from their website & again customer service was excellent. Will definately buy from again & would recommend them to others for quality products and knowledgeable friendly staff.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Great product and service - extras thrown in

Really great, substantial product - can’t see my pup doing any damage to this! Great design, super easy to attach to the bars of the crate. Lickimat team went above and beyond, fast shipping and chucked in a couple of decent extras - cleaning brush and food sprinkles. Would highly recommend. Thanks, Anna

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great website and easy to make a purchase.
Received an email from Sarah to thank me for my order and she said they have included some extras for me as way of a thanks for ordering with them.
I thought that was excellent customer service.
Parcel arrived within a few days, it was packed really well and everything was in the box.
I would happily recommend them.
My dog is a show dog and we do ringcraft every Thursday at the Kennel Club in Stoneleigh. I will certainly be telling other owners about the excellent service I received.
Thank you.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Very Fast shipment for good price

Very Fast shipment for good price. Additionally awesome gift. Highly recommend it .

11 March 2026
Unprompted review
LickiMat UK logo

Reply from LickiMat UK

Thank you Luka for the review. We are so happy to know you're happy with your experience with us and our products.

Rated 5 out of 5 stars

Customer service at its finest

Our experience with lickimat has been absolutely fantastic, after meeting them at crufts this past weekend with our little Eric and buying the crate mat to get our dogs used to going in their car crate we have been blown away with the customer service we gave received.

Sarah has been super helpful over email and has gone above and beyond including lots of little extras in our subsequent orders once we've realised how amazing the products are

12 March 2026
Unprompted review
LickiMat UK logo

Reply from LickiMat UK

Hi Kelsey, this is fantastic to hear and we are so happy that your little Eric is enjoying his new LickiMat CrateMate. Thank you for visiting us at Crufts and for the kind words about Sarah's customer service.

Rated 5 out of 5 stars

First order

My first order with LickiMat and they have added in a few extras to my order, was a lovely little touch that made my day 😊 what outstanding service!

11 March 2026
Unprompted review
LickiMat UK logo

Reply from LickiMat UK

Thank you for the lovely review Penny. We are delighted to know that you've had a great experience with us.

Rated 5 out of 5 stars

Best Lickimats and top quality

My dogs love their Lickimats - its great that they come in different shapes and sizes, we have the traditional style, yoghurt pot, UFO and now the wobbler which I purchased at Crufts to trial, and have just purchased a second so both dogs can have one at the same time as I think they may be my favourite! In the summer I use them in the freezer too for an icecream style treat for them. I've purchased other cheaper versions but they don't last as long, Lickimats are the best quality ones.

6 March 2026
Unprompted review
LickiMat UK logo

Reply from LickiMat UK

Hi Julie, your feedback and review is truly appreciated, thank you. It is so wonderful to know that our products have been a big hit with your dogs! A great tip as well, popping them in the freezer to make them last longer. We appreciate your support.

Rated 5 out of 5 stars

Lickimats are brilliant!

Bought LickiMats from Crufts. Ben was very knowledeable and gave great advice and suggestions.
All 4 dogs love the mini square feeder mat and then change it to the soother mat afterwards.
So impressed that I came home, visited the website and ordered the crate Lickimats too!

7 March 2026
Unprompted review
LickiMat UK logo

Reply from LickiMat UK

Hi Clare, thank you for visiting us at Crufts and for the incredibly kind feedback and review. We are so happy to know you had a great experience with Ben and the team at Crufts.

Rated 5 out of 5 stars

Very well packed and was given 2 free…

Very well packed and was given 2 free gifts inside which was very nice will by agine from this company thank u 🐾🐾

6 March 2026
Unprompted review
LickiMat UK logo

Reply from LickiMat UK

Hi Katie, thank you kindly for the review. We are thrilled to know that you're happy with your order from us!

Rated 5 out of 5 stars

My cat loves LickiMat

My cat loves LickiMat! She inhales her food from a normal bowl so LickiMat is great at slowing her down and preventing accidents 🤮!

4 March 2026
Unprompted review
LickiMat UK logo

Reply from LickiMat UK

Thank you for the kind words, Georgia. We are so happy to know your Lickimats help slow down your cat.

Rated 5 out of 5 stars

My dogs love the ufo lickimats

My dogs love the ufo lickimats! We use them every day. Customer service, if you ever need it, is exceptional too!

3 March 2026
Unprompted review
LickiMat UK logo

Reply from LickiMat UK

Thank you Emma for the lovely review, we are delighted to know that your UFO has been popular with your dog!

Rated 5 out of 5 stars

Absolutely love Lickimat products!

I absolutely love the Lickimat products! We have a couple of them that I use for my dog Louie and they are fantastic enrichment toys. It's a great way to keep him stimulated during the day or to give him a nice treat. They are excellent quality and have lasted me a few years (and I'm sure many more to come!). Your pets will thank and love you if you get them a Lickimat toy/product!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Ziggy loves it!

We have a Newfoundland called Ziggy who can get quite anxious during fireworks, especially around Bonfire Night. The LickiMat Soother has been brilliant for helping him settle. We spread a bit of peanut butter on it and it keeps him calm and distracted while the noise is going on.

It is simple, well made and really effective. Ziggy loves it and it has made stressful evenings much easier for all of us! Definitely recommend for anyone with an anxious dog.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

My golden retriever absolutely loves…

My golden retriever absolutely loves the entire LickiMat range and so does my husband and I. It keeps her stimulated and engaged so we can enjoy some peace and quiet around meal times (especially if you pop it in the freezer). We will be lifetime customers.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

I bought the two cratemates for our lab…

I bought the two cratemates for our lab after seeing the new product on instagram.

It's everything promised and more. We mainly use them when we leave the house as she can get car anxiety but this makes the car rewarding and calms her down loads. Yet to try it at the vets but I have no doubt it'll help.
The best tip we saw was freezing yoghurt onto them. Literally keeps her busy for 30-40 min

Plus it's made from non-toxic material which is why we went with lickimat instead of the cheaper silicone alternatives

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great products and personal touch

Outstanding products, perfect for dogs. Came with a lovely hand-written note and extra tidbits. Love these guys!

2 February 2026
Unprompted review
LickiMat UK logo

Reply from LickiMat UK

Hi Bethany,

Thank you so much for your kind words — it genuinely means a lot to us.

We’re so happy to hear your dog is enjoying the LickiMats, and we love adding those little personal touches wherever we can 😊

Thanks again for taking the time to leave a review — we truly appreciate your support!

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