One start deduction was only bcs i think it would be nice that when a driver delivers something it also gives an updated info about where the parcel been delivered in reality. I mean i had to change m... See more
Company replied
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One start deduction was only bcs i think it would be nice that when a driver delivers something it also gives an updated info about where the parcel been delivered in reality. I mean i had to change m... See more
Company replied
It was so good, you have no idea. I want to just spend like the rest of the day just answering surveys, I don't know how I'm going to get my fix, maybe your could sign me up for some more crap I can't... See more
The best shipping company in Germany. I hope more online businesses use Liefergrün to ship their items to the customers…! Liefergrün actually delivers to the doorsteps. (Meanwhile, other German shipp... See more
When I arrived in Germany I was wondering “why every company delivers everything during daytime, coz everyone is obviously at work/study etc. So people are not at home at 13 pm and can’t receive the... See more
Company replied
Written by the company
Liefergrün GmbH Saarbrücker Straße 37, EG, 10405, Berlin, Germany
Fast delivery,
The driver delivered the directly at the door. Very freundly and nice
Thanks
I did not like the answer in directly on instagram, they could consult me. It was really long time I waited it

Reply from Liefergrün GmbH
The best delivery service I’ve used in Berlin!
Delivery was very professional, information email aboutr the date and time frame of the planned delivery - which happened exactly as they wrote.
My first time delivery by Liefegrün - and 100% happy :-)
Thank you!
The best shipping company in Germany. I hope more online businesses use Liefergrün to ship their items to the customers…! Liefergrün actually delivers to the doorsteps. (Meanwhile, other German shipping companies refuse to deliver if you live upstairs… or do not even ring the doorbell… or throw the packages somewhere 20 minutes away from home)
Everything was perfect, I was out and the driver phoned me and together we arranged a method of delivery! Super!!!

Reply from Liefergrün GmbH
they send updates of your parcel very frequently 10/10

Reply from Liefergrün GmbH
I have never had an experience this bad in my whole life. It has been more than a week that they do not give me an answer regarding my package. Plus, they do not have a live chat support or a phone number at least! Why do I have to waste my time with e-mails that say the same thing all week long: WE WILL CONTACT THE DRIVER. Is it this hard to contact your staff?! I have lost my package and my money! Who is going to be responsible regarding this? I am not working to be scammed by your thief company for sure.
You should be cancelled. Shame on you.
UPDATE!!!!
They reached us through e-mail telling that after contacting the driver he confirmed that HE DELIVERED THE PACKAGE TO US IN PERSON😂 WHAT A JOKE!! At the time they delivered “in person” we were at work in the office!!! We can’t for sure be at two places at the same time. SHAMEEEE!!!
Definitely the worst delivery company I’ve ever encountered! Zara, HM and HelloFresh orders don’t make it to my address on time or even at all! I’ve already spent too much time calling support teams of these companies and giving them my complaints about Liefergrün. I will have to cancel my HelloFresh subscription because of Liefergrün! I hope these companies will start to work with DPD again, because DPD can make it on time without „cancellations“ or „driver sickness“.

Reply from Liefergrün GmbH
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