LifeCell SkinReviews 

188
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers had a great experience with this company. Customers consistently praise the quality and effectiveness of the products, with many noting positive results on their skin and hair. The customer service is frequently highlighted as exceptional, with people appreciating the friendly, professional, and helpful staff who provide quick responses and efficient solutions. Reviewers also value the personalized assistance they receive, especially when managing order details and subscriptions. However, some customers also noted difficulties managing their subscriptions online, finding it hard or impossible to make changes through the website. A few other people also felt that they were unknowingly enrolled in subscriptions or faced challenges when trying to cancel, leading to unexpected charges.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with various items like... See more

Customer service

Users describe positive interactions with customer service, often highlighting the helpfulness and efficiency... See more

Quality

Customers had positive experiences with product quality, with many reviewers consistently praising various... See more

Subscription

Reviewers highlight ambiguous aspects of subscription management, with some finding it easy to adjust their... See more

Staff

Clients share positive opinions on staff, highlighting their helpfulness and knowledge. Reviewers praise... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Customer service through texting or on the phone is amazing. The teeth anti-age whitener is fantastic. And it strengthens enamel! I am trying out the anti-aging cream and the fading serum. I see sl... See more

Company replied

Rated 4 out of 5 stars

I have been using the total cream for years. It seems to work fairly well. I haven’t found anything better! Subscription is hard or impossible to manage online, but calling customer service is easy an... See more

Company replied

Rated 5 out of 5 stars

Baby hairs are back!!! I started losing my edges after my 2nd child and they never came back. I started using Lifecell Hair Restoration System shampoo and conditioner plus the 5% Minoxidil about a mon... See more

Company replied

Rated 5 out of 5 stars

Quick response, always professional and friendly on the phone or via email when updating my order details. My recurring orders are always on time and accurate. I love the All-in-One Treatment and have... See more

Company replied


Company details

  1. Skin care clinic
  2. Beauty product supplier
  3. Cosmetics Industry
  4. Cosmetics shop
  5. Health and beauty shop

Written by the company

Discover LifeCell™ Skincare Official Site. Dermatologist recommended anti-aging skin care formulated to reduce the appearance of wrinkles and fine lines.


Contact info

3.9

Great

TrustScore 4 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(188)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

TERRIBLE

TERRIBLE! Dry cheap product, all claims for anti-aging are WAY false!! I never write reviews either, but have to for this terrible product. I feel like my skin is way worse after trying this. Dry, flaky, and more wrinkles and I barely gave any at 40. Don’t waste the money.

14 September 2022
Unprompted review
Rated 1 out of 5 stars

Thankyou you Trust Pilot and everyone…

Thankyou you Trust Pilot and everyone for taking the time to review as it unequivocally shows it doesn't work, crappy substandard product with misleading fake woman advert trying make her sound genuine and being misleading and difficult with $$$ amounts taken from credit cards. I was considering a try and phew dodged a bullet thanks to you all

2 October 2022
Unprompted review
Rated 1 out of 5 stars

BE CAREFUL! THEY ARE SCAMMERS!

I got a "free trial" of this cream (I just needed to pay for the shipping). Well, not only they charged me for the "free" cream, but also they suscribed me, and I was charged with 149 dollars every two months for 3 times. It seems that they have a clausule (in a tiny size) written in a complex language for the subscription, and you have to scroll down to see it.
PLEASE, DO NOT APPLY FOR ANY FREE TRIAL OF ANY PRODUCT OF THIS COMPANY.
Talking about the cream, it´s ok, but it´s absolutely overpriced. You can have creams much better and cheaper, particullarly European brands (the organic ones are the best).
I don´t recommend this product at all!

1 October 2022
Unprompted review
Rated 1 out of 5 stars

YOU ARE NOT purchasing a trial

YOU ARE NOT purchasing a trial. The company does not make it clear in the fine print that you will be charged $189.00 if not returned. Total FRAUD. i disputed through my
CHASE Visa card and they upheld lifecell’s Charge. So I’m out $189 plus tax.
Oh and the product is pure rubbish!!
BUYER BEWARE. With these Snake oil sales sites.

31 July 2022
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

Stay away from this company. As others have stated, they will hide the fact that the free "trial" is actually a sale of a $190 product. You can only read this in the tiny terms and conditions. The mail you receive will not talk about the product's price either. Their only goal is to shove a product you would never buy up your throat. You pay 200 bucks for a ridiculous tube of cream.

3 August 2021
Unprompted review
Rated 1 out of 5 stars

Lifecell Skincare Scammer

Lifecell Skincare doesn't make it abundantly clear you are signing up for a monthly subscription. My last purchase was in March and they decided to fraudulently steal my credit card details send me their rubbish product charge me $206 and pretend I ordered it. Don't buy from them it's a scam. It's not a miracle cream it's nothing special and actually very drying on the skin. I am furious that after buying from their Company they decide I charge me for Lifecell Skincare I didn't order. If I read the reviews on all the others who have been scammed I would never have purchased. Reporting this fraudulent act.

12 July 2021
Unprompted review
Rated 1 out of 5 stars

Scam stay away

Scam stay away, I opted out of auto monthly shipments, but I recieved another shipment. I called to return it I was told my 13 day money back guarantee expired today, I didn't start using the original shipment yet.

9 June 2021
Unprompted review
Rated 1 out of 5 stars

Wow the people behind this product have…

Wow the people behind this product have a bad reputation. Reading all the ratings sends out red lights. Im hoping people take these tips seriously. Personally, Im over the lies & false adverts out there. Realistically, nothing can fight nature. Not even a tube of cream at a steep cost of $189.

6 June 2021
Unprompted review
Rated 1 out of 5 stars

Does nothing.

I see these ads a lot on Instagram. I bought one 75ml bottle. Then another one arrived a few weeks later, the company claimed I had ordered 'auto-renewal' which I certainly had not but I kept it anyway. Thinking it was a mistake but now I actually think it's a tactic that they do. The cream does NOTHING! It's a scam so that's why I'm suspicious of getting that other bottle.

29 November 2020
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company! Especially their “free trial” they charge $200 for you to cancel. I have tried contacting them to reverse the charge and have been ignored.

14 September 2020
Unprompted review
Rated 5 out of 5 stars

DOES IT WORK OR NOT? I'm not interested in your feelings of being scammed!

OH MY GOD, you guys have no idea what you are talking about.

HOW IS THE PRODUCT?! I want to know the product. Does it work? YES or NO?

I am not a stupid idiot who does not read what I am signing up for and then claim I was scammed.

Ignorant people...

Every review here sucks.

The company makes it ABUNDANTLY CLEAR that you are signing up for a monthly offer when you accept the free trial. You cannot falsely state this is a scam. It is a genuine marketing tactic to offer a free trial that turns into a monthly subscription.

So please tell me about the product. Does it tighten your skin?

16 August 2020
Unprompted review
Rated 1 out of 5 stars

Beware SCAM

Beware, this company is operating a SCAM, They bait you in with a $14 free 30 day sample, then they charge you $189 on your card without your permission. They took $189 from my account & I never received their product, the next month they tired to set up a Direct Debit to take $189 from my account every month, I had to contact the Bank to stop them. They are a operating complete SCAM. AVOID!!!👎👎👎😱😱😱😱😱

8 June 2020
Unprompted review
Rated 1 out of 5 stars

Scam, Crap Product

Scam. Don't be tricked. I thought I was buying one for 50% off and ended up in some scam where they then charged my card the full $189 after 30 days. They are no real help. Product is crap anyways. Much better products for the money.
Anyone who relies on those tactics has crap products usually

7 June 2020
Unprompted review

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