Lifestyle Fitness Reviews 

1,013
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly and knowledgeable staff who always provide helpful advice, making everyone feel truly welcome from the moment they arrive. People also love the exceptionally clean facilities, noting that the great range of equipment is well maintained and constantly ready for daily use. Some reviewers were not happy with limited equipment availability during peak hours, mentioning that securing certain heavy weights can become quite difficult. Others also noted recurring concerns regarding cleanliness issues and poor hygiene standards found specifically within the showers and bathroom facilities.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, friendly, and... See more

Facilities

Reviewers highlight positive aspects of facilities, often praising the clean, well-maintained environment and... See more

User experience

Customers had positive experiences with user experience, highlighting the friendly atmosphere and welcoming... See more

Product

Clients share satisfaction regarding the product, highlighting that the equipment is modern, clean, and in... See more

Quality

Consumers find quality to be positive, highlighting modern, clean equipment and well-maintained facilities.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I enjoy every visit to Lifestyle Fitness. I am rebuilding muscle strength after weight loss. Excellent facilities, always clean, grat equipment to help me meet my goal. The staff are always friendl... See more

Company replied

Rated 5 out of 5 stars

This is a brilliant gym, it has a great range of equipment and a friendly atmosphere. The staff are lovely and the facilities are clean, the changing room has everything you need. As a regular gym goe... See more

Company replied

Rated 5 out of 5 stars

On arrival.i.was Greeted by a lovely lady who showed me around and explained everything so well very professional I forgot her name its either kirsteen or jessica sorry..I forgot And the gym has air... See more

Company replied

Rated 5 out of 5 stars

Bollington Leisure Centre is my home from home! Everyone is so friendly and welcoming. Nothing is too much trouble,and staff know me by my name. I have been a very happy full member for over 30 years... See more

Company replied


Company details

  1. #9 of 21 best companies in Gym
  2. #135 of 236 best companies in Fitness and nutrition
  3. #7 of 11 best companies in Fitness centre

Written by the company

Lifestyle Fitness are a national UK gym chain specialising in local authority and education sector partnerships. To improve our facilities we would be grateful if you select a location before leaving a review.

Lifestyle Fitness

Written by the company

• No Contracts*
Enjoying fitness, without the commitment!
• Free Classes*
Our sites have a range of classes, to get you moving! Including Les Mills and Spinning - which comes at no additional cost!
• Around the clock, unlimited fitness*
Making fitness flexible to you!
• Affordable 'Premium' Fitness
Each gym is kitted out with industry leading equipment without the extortionate monthly membership cost.
• Great facilities
Some* of our gyms have sauna/steam rooms as standard, and some even have swimming facilities.
• We pay you to lose weight!
Out 'Earn While You Burn' scheme, pays members to lose weight, and there's no catch!
• Refer A Friend
Referring one friend = one month free! There are many other rewards ready to be gained too!
• Booking made easy
Booking classes doesn't have to be difficult, especially with the use of our online portal! **
• Day Passes
Why buy before trying? Are you staying in the local area? Take full advantage of our day passes! (We also have free ones...)
• Airy
All our gyms are aesthetically pleasing and present a modern feel - prompting a good workout mood.
• Terms & Conditions
* Subject to location ** External booking sites may have to be used, depending on location.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,013)

112 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

No, never again

Big mistake of mine to sign up

I give one star as people who I spoke with at the till to sign up for membership were very polite and gave me a good impression. Unfortunately, nothing else went as well.
Working hours were extremely limited to short morning and short evening window.
Hygiene was absolutely abandoned - there was not a single sanitiser, there are no bathrooms, you can't even go to toilet or wash your hands, as the only toilet was sealed off the whole time.
I emailed them once and I got a response in the lines of "Everything is fine, what are you complaining about", then I asked for cancellation and got no response at all, so I had to cancel the direct debit to make sure this doesn't continue.
I still receive their 25% off first month offer in my email and it makes me laugh. Good sense of humour.

26 May 2025
Rated 5 out of 5 stars

Exceptionally welcoming

Exceptionally welcoming. Community atmosphere.. classes are very good. Encouraging motivating and fun.. Jenny is a great manager and leader..

26 October 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Carol,

Thanks for taking the time to leave a review of Lifestyle Fitness Stourport. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Good machines and vibe

I recently joined this gym with my friend. Good machines and vibe and not too busy

18 October 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Nicholas,

Thanks for taking the time to leave a review of Lifestyle Fitness Cheshunt! We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 4 out of 5 stars

Pretty expensive but very good

Pretty expensive but very good facilities and if you go at the right time it’s not too busy.

9 October 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Ben,

Thanks for taking the time to leave a review of Lifestyle Fitness Canterbury! We are happy to hear you are mostly happy and satisfied with the club.

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Great class

The Pilates class I joined today was great - challenging, but not too difficult. I’ll be making this class a regular part of my routine.

29 September 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Jane,

Thanks for taking the time to leave a review of Lifestyle Fitness Kingston. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

i have a few medical conditions which im working on

going to lifestyle fitness has made improvements i currently have right side sciatica symptoms i have winged scapula which is worse on the left side after a thumb injury which made me hold items differently which in turn made my elbow and sholder lift differently which ultimately impacted my shoulder after having an injection in my thumb and it healed i got my self in to the gym and an induction with memphis's and with his help i have learned the right and correct technique and form and also the correct weights i should be lifting without hurting myself or straining my body. i highly recommend lifestyle fitness and memphis and to anyone who is looking to succeed in there goals and recovery and rehabilitation back in to working life ive been waiting for endless appointments and physio with no recovery and i feel i made the right choice in going to lifestyle, im a long way to go but i feel for the first time in 3 years im making improvements.

27 September 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Curtis,

Thanks for taking the time to leave a review of Lifestyle Fitness Avon Valley. We are so happy to hear of how we have been able to support you! We will pass the amazing feedback on to Memphis also!

Healthy Regards,
The Lifestyle Fitness Team

Rated 3 out of 5 stars

Not enough weights

Not enough weights, there is only one rack with one handed weights for biceps, so in the peak hours it's wrestling over them to get one. Reception is helpful that's an advantage. More curved barbells and one handed weights needed, barbells are easy to get and could be stored just somewhere in the corner, especially like few extra curved ones, doesn't take much space and would be significant improvement.

27 September 2025
Rated 4 out of 5 stars

Great pricing for a good workout

Really good pricing for the gym and offers alot, the gym is only small but has enough equipment and the instructors and receptionists are all really nice and approachable. Only thing I would change is having a little shelf or hook in the showers to hang up clothes out of the way of the water but it's manageable without.

25 September 2025
Rated 4 out of 5 stars

It is the Life

The Gym is a great place to workout, lots of super equipment and very helpful trainers.

23 September 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi James,

Thanks for taking the time to leave a review of Lifestyle Fitness Avon Valley. We are happy to hear you are enjoying the club!

Healthy Regards,
The Lifestyle Fitness Team

Rated 4 out of 5 stars

never to busy good equipment

never to busy good equipment

19 September 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Bailey,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are glad you are happy with our equipment!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

My daughter who has been using the gym…

My daughter who has been using the gym is happy with her experience, but i have been struggling to register her brother, its been difficult.

24 April 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness Basingstoke. We are happy to hear you are enjoying the club!

Healthy Regards,
The Lifestyle Fitness Team

Rated 1 out of 5 stars

New management - better customer service

I was a member years ago, and have continued to play football at Lifestyle Fitness Matthew Arnold for over 15 years. Our weekly booking was recently given to another group — without even the courtesy of a call.

We never missed payments, played practically every week of the year, and caused no issues. Sadly, poor management and customer service have brought an end to a weekly tradition that a group of friends has kept alive for over 15 years.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Really relaxed and friendly gym

Really relaxed and friendly gym. I love the classes-especially the Yoga class on a Monday 🧘‍♀️

2 September 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Sarah,

Thanks for taking the time to leave a review of Lifestyle Fitness Macclesfield. We are happy to hear you are satisfied with the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Staff and instructors have been helpful…

Staff and instructors have been helpful & welcoming

30 August 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness Cheshunt. We are happy to hear you are satisfied with the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Excellent staff

1 July 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Ellie,

Thanks for taking the time to leave a review of Lifestyle Fitness Lightwater. We are happy to hear you are satisfied with the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 4 out of 5 stars

Very good gym and pool

Very good gym and pool, definitely recommend.

28 August 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Austin,

Thanks for taking the time to leave a review of Lifestyle Fitness Langport. We are happy to hear you are satisfied with the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Love this Gym

Love this Gym. Lovely staff, great machines.

4 August 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Nikki,

Thanks for taking the time to leave a review of Lifestyle Fitness Avon Valley. We are happy to hear you are satisfied with the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Great amount of equipment to use staff…

Great amount of equipment to use staff always say hello and welcoming

26 August 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Susanne,

Thanks for taking the time to leave a review of Lifestyle Fitness Cheshunt. We are happy to hear you are satisfied with the club!

Healthy regards,
The Lifestyle Fitness Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look