Lifestyle Fitness Reviews 

1,013
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly and knowledgeable staff who always provide helpful advice, making everyone feel truly welcome from the moment they arrive. People also love the exceptionally clean facilities, noting that the great range of equipment is well maintained and constantly ready for daily use. Some reviewers were not happy with limited equipment availability during peak hours, mentioning that securing certain heavy weights can become quite difficult. Others also noted recurring concerns regarding cleanliness issues and poor hygiene standards found specifically within the showers and bathroom facilities.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, friendly, and... See more

Facilities

Reviewers highlight positive aspects of facilities, often praising the clean, well-maintained environment and... See more

User experience

Customers had positive experiences with user experience, highlighting the friendly atmosphere and welcoming... See more

Product

Clients share satisfaction regarding the product, highlighting that the equipment is modern, clean, and in... See more

Quality

Consumers find quality to be positive, highlighting modern, clean equipment and well-maintained facilities.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I enjoy every visit to Lifestyle Fitness. I am rebuilding muscle strength after weight loss. Excellent facilities, always clean, grat equipment to help me meet my goal. The staff are always friendl... See more

Company replied

Rated 5 out of 5 stars

This is a brilliant gym, it has a great range of equipment and a friendly atmosphere. The staff are lovely and the facilities are clean, the changing room has everything you need. As a regular gym goe... See more

Company replied

Rated 5 out of 5 stars

On arrival.i.was Greeted by a lovely lady who showed me around and explained everything so well very professional I forgot her name its either kirsteen or jessica sorry..I forgot And the gym has air... See more

Company replied

Rated 5 out of 5 stars

Bollington Leisure Centre is my home from home! Everyone is so friendly and welcoming. Nothing is too much trouble,and staff know me by my name. I have been a very happy full member for over 30 years... See more

Company replied


Company details

  1. #9 of 21 best companies in Gym
  2. #135 of 235 best companies in Fitness and nutrition
  3. #7 of 11 best companies in Fitness centre

Written by the company

Lifestyle Fitness are a national UK gym chain specialising in local authority and education sector partnerships. To improve our facilities we would be grateful if you select a location before leaving a review.

Lifestyle Fitness

Written by the company

• No Contracts*
Enjoying fitness, without the commitment!
• Free Classes*
Our sites have a range of classes, to get you moving! Including Les Mills and Spinning - which comes at no additional cost!
• Around the clock, unlimited fitness*
Making fitness flexible to you!
• Affordable 'Premium' Fitness
Each gym is kitted out with industry leading equipment without the extortionate monthly membership cost.
• Great facilities
Some* of our gyms have sauna/steam rooms as standard, and some even have swimming facilities.
• We pay you to lose weight!
Out 'Earn While You Burn' scheme, pays members to lose weight, and there's no catch!
• Refer A Friend
Referring one friend = one month free! There are many other rewards ready to be gained too!
• Booking made easy
Booking classes doesn't have to be difficult, especially with the use of our online portal! **
• Day Passes
Why buy before trying? Are you staying in the local area? Take full advantage of our day passes! (We also have free ones...)
• Airy
All our gyms are aesthetically pleasing and present a modern feel - prompting a good workout mood.
• Terms & Conditions
* Subject to location ** External booking sites may have to be used, depending on location.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(1,013)

112 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You can't beat it

I travel a lot with work, and have have been to many different gyms (both private and council). This is - by FAR - the best Gym that I have been to. There is lots of equipment - I rarely have to wait for equipment to become available - the areas are clean, the air conditioning is great, parking is ample (and free), and the staff are friendly. I look forward going to the gym much more when I am at home for the weekends, because the experience is so much better.

The fact that it is open 24-hours is fantastic and really convenient for me. The toilets in the men's changing room could do with a wee bit more regular mopping, but that is not enough to detract from the 5 stars!

18 January 2025
Unprompted review
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Stephen,

Thanks for taking the time to leave a review of Lifestyle Fitness Ballymena! We are so happy to hear your positive feedback about the club! We will be sure to pass on your feedback regarding the changing rooms. Hope to continue offering you top service at the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Good facilities and very reasonable…

Good facilities and very reasonable price

3 January 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Aaron,

Thanks for taking the time to leave a review of Lifestyle Fitness Basingstoke! We are happy to hear you are enjoying the club!

Healthy Regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Good gym

Clean. Plenty of machines. Well priced.

3 January 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness Carlisle! We are happy to hear you are enjoying the club!

Healthy Regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Very friendly coaches and quality machines

The coaches are very friendly, the equipment is basic but new and easy to use. Plus if you go at non-peak times you can basically have the gym to yourself!

31 December 2024
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Monika,

Thanks for taking the time to leave a review of Lifestyle Fitness Clonoe! We are happy to hear you are enjoying the club!

Healthy Regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Amazing equipment and cleanliness

Amazing equipment and cleanliness

28 December 2024
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness! We are happy to hear you are enjoying the club!

Healthy Regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Mandy,

Thanks for taking the time to leave a review of Lifestyle Fitness Lightwater! We are happy to hear you are enjoying the club!

Healthy Regards,
The Lifestyle Fitness Team

Rated 3 out of 5 stars

happy customer until,

Bullied by management, staff and others

5 January 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Neil,

Thanks for taking the time to leave a review of Lifestyle Fitness Langport! We are happy to hear you are enjoying the club!

Healthy Regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Clean, modern, welcoming

Berfin was pivotal in getting me onboard wthout fuss and bother and making the experience easy. All the instructors and staff were friendly and welcoming. Terrific selection of modern equipment in great shape. Hours very convenient. Men's locker room spotless and showers hot.

20 December 2024
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Steve,

Thanks for taking the time to leave a review of Lifestyle Fitness Cheshunt! We are happy to hear you are enjoying the club.

Healthy regards,
The Lifestyle Fitness Team

Rated 4 out of 5 stars

Staff really friendly and helpful

Staff really friendly and helpful. Plenty of equipment and not too busy.

Free classes as part of your membership.

20 December 2024
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Mark,

Thanks for taking the time to leave a review of Lifestyle Fitness Lightwater! We are happy to hear you are enjoying the club!

Healthy Regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Best Balance ever🧘‍♀️

Staff friendly, classes excellent ,with well qualified instructors.
Body Balance and yoga in lifestyle are second to none….. Go and give them a go…. You will love the relaxing bit at the end. 😌

26 November 2024
Rated 3 out of 5 stars

I recently had mixed experiences with…

I recently had mixed experiences with Lifestyle Fitness (lifestylefitness.co.uk). I attempted to freeze my membership, but they still charged me, stating the amount would carry over for when I return, which was frustrating as I had emailed them beforehand. On the positive side, I had productive PT sessions with Owen that helped me lose a dress size and gain energy. Instructors at Avon Valley, like Memphis and Jamie, were professional and supportive, tailoring workout plans well. Most of the gym is clean and well-equipped, though the showers desperately need attention, as they were quite dirty. Overall, it's a decent gym with room for improvement.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

BOOTLE GYM.

Been a member for a number of years. Good range of equipment, clean, superb atmosphere, excellent opening hours etc. Fair prices.
Staff are friendly and are knowledgeable.
The manager is Rachael, who leads by example.
Happy member!

19 November 2024
Unprompted review
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Kevin,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Basingstoke Gym

Has all I need equipment wise, great welcome and induction. Signed up for some 1-1 sessions as a newbie which has proved a positive (if torturous!) experience. Other gym goers are friendly, nice feel to it. Shower facilities not very appealing, but happy to wait til home for that. It's open 6am (not 8am as shown on website) to 1pm, then 4om to 8pm. Based in a school so students have use 1 to 4pm which is good to encourage. So far so good for me.

11 November 2024
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi JB,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

The place to go

Great people lovely clean gym and equipment and great classes with great teachers

1 November 2024
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Paul,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 4 out of 5 stars

I am really enjoying the classes

I am really enjoying the classes. The instructors are very professional and experienced. The classes themselves are high intensity, challenging and work the whole body. Very different but very enjoyable.

1 November 2024
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Very helpful staff and management

Very helpful staff and management

25 October 2024
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Ross,

Thanks for taking the time to leave a review of Lifestyle Fitness Bollington. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

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