Lifesuny Reviews 197

TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, most reviewers were unhappy with their experience overall. Many people reported significant issues with receiving their orders, often not getting the products they purchased or experiencing extremely long delivery times. Customers also frequently mentioned a lack of response from the company, especially when trying to inquire about their orders or request refunds. The minority of people were satisfied with the customer service, noting quick and helpful responses, particularly from one representative. Some reviewers also found certain products, like chairs or pens, to be of good quality and enjoyable.

What people talk about most

Product

Clients share ambiguous opinions on product. While some customers express satisfaction, praising items like... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers report significant issues, such as not... See more

Response time

Reviewers highlight negative aspects of response time. Many customers report that their emails go unanswered,... See more

Refund

Reviewers express significant frustration regarding refunds. Many customers report that their requests for a... See more

Customer service

People report ambiguous experiences with customer service. While some customers, like those who dealt with a... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I will give zero star if there is an option. I ordered 3 sets of X8 violent ultra powerful 150000 rpm fan blower its was delivered but 1 blower is not broken the usb c is broken I emailed 2 times al... See more

Company replied

Rated 1 out of 5 stars

I ordered 2 travel clothes irons/steamers. They only get lukewarm and do not steam. I have emailed them numerous times requesting return instructions and refund and no reply. DO NOT order from this c... See more

Rated 1 out of 5 stars

I ordered special and expensive Valentine's Day cards on January 24th, giving myself ample time to receive them and send them out. It is Feb. 6 and I have not received them. I contacted customer servi... See more

Rated 1 out of 5 stars

Placed an order with lifesuny on 7/21/25 for a baby product and have yet to receive items or communication regarding delivery. Have sent two emails with no response. Sadly I cannot get a refund throug... See more



Contact info

2.2

Poor

TrustScore 2 out of 5

197 reviews

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1-star

Replied to 36% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Ordered product; did not receive, no customer service response.

I ordered special and expensive Valentine's Day cards on January 24th, giving myself ample time to receive them and send them out. It is Feb. 6 and I have not received them. I contacted customer service twice. No return calls. If I had checked and realized this is a Chinese company, I would never have ordered its products.

6 February 2026
Unprompted review
Rated 1 out of 5 stars

TERRIBLE customer service and cheap…

TERRIBLE customer service and cheap product!! I ordered a karaoke machine for my granddaughter - purchased 12/4 and didn’t arrive until 12/31 so too late for Christmas. Should’ve known it was on a slow boat from China. Also about HALF the size depicted in the IG ad - don’t order from this company!!! IF they decide you can return, you’re responsible for shipping costs back to China! Lesson learned - wish I had checked their website before ordering!!!!

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company . They are not USA. I order two items and thought it did not go thru so I order again . Accidentally I order a total of 4 but I only needed 2. I contacted the support to make corrections before it ship out but received the same response back with no directions on how to correct it. Then they ship the items. It took weeks for them to arrive. I tried again to contact support about returning two of items for refund. Finally the responded but I have not received my refund yet and they said not to ship the items back because it cost too much

19 December 2025
Unprompted review
Rated 1 out of 5 stars

I never received my order for Mini…

I never received my order for Mini Nylon Dumpling Coin Purse and o paying thru affrim. I have requested several times for refund and nothing yet: Tracking Number: SDH0078470995 and order Number: 1745247 .It is Jan 2 and still nothing. Refund requested

29 November 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a lifesunny 11/14/25

Ordered a lifesunny 11/14/25. It’s beginning to look like I got screwed from the rest of these reviews.
Haven’t heard a word I was given an order number when all the rest of that BS.. cannot trust anything these days

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Tracking number SDH0075436420

Tracking number: SDH0075436420. "ORDER LIFE" WAS 197622.

I didn't receive the book and according to the United States Post Office, I won't be receiving it because when it arrived at my local post office in Loudon, Tennessee, it was flagged as "Fraudulent" , likely due to postage issues. They also said your tracking number didn't correspond to their system. My package was sent to "Mail Recovery" and no longer able to be retrieved. On your website I sent an email to customer service requesting a refund. I haven't heard back. Others have warned about this problem with your company. They were right.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Never received my items or my money back

I ordered in March 2025. At the end of April I started my first of many communications as to where my items were. When checking the tracking, my products were delivered to a different city than mine. The only thing they told me (it was a stock message) to check my neighbors and check the post office. I checked my own post office, my neighbors AND the post office they said they sent to. The tracking number is not one used by the post office. My first two emails were responded to and since then I can’t even get the same stupid reply. All my requests for a refund have not been answered. This is $70! Living on a fixed income, this hurts!

12 March 2025
Unprompted review
Rated 1 out of 5 stars

Lifesuny is a scam online company

Placed an order with lifesuny on 7/21/25 for a baby product and have yet to receive items or communication regarding delivery. Have sent two emails with no response. Sadly I cannot get a refund through ApplePay since transaction has already been processed. Do not order from this company.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 2 travel clothes…

I ordered 2 travel clothes irons/steamers. They only get lukewarm and do not steam. I have emailed them numerous times requesting return instructions and refund and no reply. DO NOT order from this company.

31 July 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I ordered a brown wallet for my son. I then ordered a black wallet for myself. They sent me another brown wallet. I sent them a message telling them they sent me the wrong colored wallet. I even showed them a screenshot showing the receipt for the order for the black wallet.

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Stated item was delivered. But I never received it or a response from the company a pure SCAM

28 May 2025
Unprompted review
Rated 1 out of 5 stars

I truly wish I had seen these

I truly wish I had seen these reviews before I made my purchase. I finally got the set of 12 erasable gel pens. However, they can’t click! There’s no way to make them click so I can’t use them at all. Of course I have sent several emails asking for either their help or a refund. And of course, absolutely no response. DO NOT ORDER FROM THIS COMPANY!!!

22 May 2025
Unprompted review
Rated 1 out of 5 stars

Worst Online Shopping Experience Ever

Worst Online Shopping Experience Ever. Ordered 12-Month Envelope Money Saving Challenge Binder on Jan 12 2025, as of today April 23 2025 I have not received my product. Buyer Beware! Don’t make any purchases with this company.

11 January 2025
Unprompted review
Rated 1 out of 5 stars

Ordered and charged 66. 99

Ordered and charged 66. 99 for 4 cell phone holders only ordered one sent text to cancel order and they took my money and never delivered product. I ask for refund so I am now going to disbute it with my bank.

5 April 2025
Unprompted review

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