My apprenticeship experience was wonderful. I learned so much about hospitality, safety, and guest relations. I learned how to solve problems and how to initiate professional dialogue with a guest or... See more
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Lifetime is the UK's top training provider, offering a wide choice of training solutions to our customers ranging from assessment of training & development needs for organisations to course advice & industry recognised qualifications for learners.
291 Paintworks, BS4 3AW, Bristol, United Kingdom
Replied to 66% of negative reviews
Typically replies within 1 week
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It was paid for by my company but Lifetime Training were great, they had all the information I needed, if I wanted to dig deeper the tutor was able to guide me in the right direction.

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Went through 4 different coaches in my time with lifetime training. Only 1 of those coaches was supportive and I only had for a short space of time. No communication lack of support. I had a terrible experience with lifetime

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My experience was made exceptional because of my assessor and her continuing support throughout. Aptem I struggled with in the early days but my assessor could guide me throughout. Thank you

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The communication from this company is incredibly poor and contradictory. Told that I wouldn't have to do the basic English and Maths by one member of staff that told by another I would.
The coach is far from a coach and just a poor communicating admin. The explanation of OJT training was poor and we only got a proper example from the government funding information.
We are so incredibly busy at work and can't afford to waste time. Will need another coach or will have to with all together

Reply from Lifetime
Akhtar is a superstar!!!!!! He is one of the best tutors I've ever had on an apprenticeship, no question is too much hassle!
It's been a journey and one that I now look back on and thoroughly appreciate doing it. The skills and knowledge that have been learnt have really helped me shape and finesse my professional outlook on my role. But also has pushed my confidence higher then ever and I'm truly grateful.

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Great support, great team. Would recommend the course to anyone who wants to learn.

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I have developed my skills and feel more confident in my work role.

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Really good learning techniques and tools.
Honest and transparent feedback from my coach.

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A hands on approach to education no matter how long you've been out of school. The Trainer is with you through everything with the skills and knowledge to help you excel.

Reply from Lifetime
Provided great structure to learning and supported my growth and completion of qualification.
I have since been promoted following completion of this course.

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Michala was an excellent coach and really helped me to develop and understand more about my course. She was patient and engaging and I would highly recommend the apprenticeship based on the guidance she provided me. I achieved a distinction which I don’t believe would have been possible without the coaching I received.

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It was good, knowledgeable and very useful for my future. I can make a progress in this field.

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I am so thankful I got give this opportunity to do this apprenticeship.
It's been a tough ride but it's definitely been all worth it, I have enjoyed myself and after having some difficulties with my first coach, I was then assigned a new coach and she has been amazing. I can't fault this experience but I can't wait to finish and get this done.

Reply from Lifetime
Laura at lifetime training is absolutely fantastic. Took over my apprenticeship early on and guided me to levels I was unsure if I could reach. Thank you.

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Lifetime trainers are really supportive and professional.

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