Lifting Gear Direct Limited Reviews 

102
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Rapid supply from order to delivery at the door step with all paper work emailed quickly including QA documents to confirm the provenance of the lift bolts that I needed given I was lifting an engine... See more

Rated 1 out of 5 stars

Avoid, Purchased the imer 200 scaffolding hoist. Stopped working after 2 uses and 5 weeks of owning. £1500 and already been forced to spend £290 to repair it. All the excuses that it was my fa... See more

Rated 5 out of 5 stars

The chap who sold me the bits was helpful and pretty obviously knew his stuff.( He made some useful suggestions) The lifting straps etc look excellent and exactly as advertised and they arrived the... See more

Rated 5 out of 5 stars

I dealt with Holly on email regarding my needs for a gantry crane after we had a forklift failure, it was an urgent requirement for us and Holly was quick to come up with a design that was sent for my... See more

Company details

  1. Material handling equipment supplier
  2. Construction equipment supplier
  3. Factory equipment supplier
  4. Shipping Equipment Industry

Written by the company

Lifting Gear Direct Ltd has earned an enviable reputation for the quality of our advice, service and products. Our sales and service personnel call upon many years experience in the lifting gear and material handling business, and with the aid of both well known and new innovative products we provide simple, practical and user friendly solutions to your manual and material handling problems. We supply all the major brands like Gunnebo, Camlok, Yale, Kuplex,Morris, Rud, and Hydraulic equipment offering competitive prices and discounts enabling us to provide an unrivalled service. We also have extensive stocks of our own comprehensive range of high quality, well made, robust lifting equipment, supported by off-the-shelf deliveries, all of which are tailored to suit your individual requirements and have a full repair and service backup. Our skilled engineers carry out electrical / mechanical repairs both on site and in house on a full range of cranes and hoists, with a 24-Hour call out with a 7 day working week.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

102 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(102)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

There were plenty of options to choose from and the item I ordered arrived the next day. Very impressed.

2 March 2023
Rated 5 out of 5 stars

Excellent range of quality products

Excellent range of quality products. Website is easy to navigate with product specifications. Online ordering was easy and secure. Communication about my order was prompt and clear including receipt of certification documentation. Excellent quality and service.

16 June 2022
Rated 5 out of 5 stars

The product came very quickly

The product came very quickly within two days, and I had status updates every day. We are yet us the bucket for a lift yet but it seems well built and robust. Great service

12 May 2022
Rated 2 out of 5 stars

Still waiting for items

Still waiting for items; courier attempted delivery twice but only works Mon-Fri and requires signature (for low value items!). Also fails in attempts to leave with neighbours. No notification of despatch received from LGD.

5 February 2022
Lifting Gear Direct Limited logo

Reply from Lifting Gear Direct Limited

Good Morning,
Many thanks for the kind order through our website.
I can see from our system here that the goods were ordered and also dispatched on the 1st. We can only apologise that you have not yet received them. Unfortunately it is down to the courier and their drivers discretion as to whether they leave the parcel with a neighbour as they are not aware of the value of the goods.

We sent out a dispatch notification on the 1st to the email address on your order. We have had instances where these have landed in junk/spam folders however we will check our system to make sure there are no internal errors we are unaware of.

I have checked with our courier this morning and your order is out for delivery today. Again we can only apologise for the inconvenience caused by our couriers.

Many thanks
Lifting Gear Direct

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