LightHub Direct logo
Visit website

LightHub Direct Reviews 2,858

•
TrustScore 4.5 out of 5

4.4

Lighting Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent service received. Many people highlight the fast and efficient delivery service, often noting that items arrived promptly and were well-packaged. Reviewers frequently commend the helpfulness of the staff and the ease of the ordering process. However, some customers also noted issues with their orders, including incorrect quantities, damaged items upon arrival, or items not being received at all. A few other people also felt that the return process was difficult and frustrating.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

Customers generally report positive experiences with delivery services, often praising fast delivery times,... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, highlighting quick... See more

Quality

People report positive experiences with quality. Many customers praise the good quality products, noting that... See more

Service

Consumers generally find the service to be positive, highlighting excellent and efficient experiences with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good price, straight forward ordering and quick delivery, unit well made and easy to fit, was a replacement for a previous outside light. Works well.

Rated 4 out of 5 stars

THE PRODUCT AND SERVICE WAS VERY GOOD IN GENERAL, BUT THERE WAS JUST ONE ISSUE WITH THE PRODUCT - THERE WAS A ONE OF THE CATCHES MISSING.

Rated 4 out of 5 stars

Fast delivery great staff a pleasure to do business with good quality gear

Rated 5 out of 5 stars

Tbh they had a nightmare. Bought 7 lights, package if 6 turned up on time. The other light got lost. They redelivered it several days later, damaged in transit. It happens. Gave me a full refund witho... See more

Company details

  1. #82 of 98 best companies in Lighting Shop
  2. #24 of 31 best companies in Electrical equipment supplier
  3. #18 of 19 best companies in Electrical supply shop
  4. #29 of 33 best companies in Electrical wholesaler
  5. #13 of 14 best companies in Lighting manufacturer
  6. #21 of 24 best companies in Lighting wholesaler

Written by the company

✔️ Quality Own Brand Products ✔️ Exceptionally Low Prices ✔️ Service You Can Rely On We use our 30 years of experience to procure quality products directly from source. By cutting out the middlemen, we’re able to offer exceptionally low prices below the market rate. In addition, we believe in the importance of exemplary service. You can trust us to deliver your order on time and if anything should go wrong, we promise to go above and beyond until your issue is resolved. We aim to ensure that LightHub customers are happy customers.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Spot on

I ordered 30 units of emergency lighting across three separate orders all within two weeks. Each order was fast efficient and all product excellent.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

LED bulkheads

Very competitive pricing and promt delivery
Exactly what I wanted in a product, neat and ease of installation 👍

10 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look