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LightHub Direct Reviews 2,858

•
TrustScore 4.5 out of 5

4.4

Lighting Shop
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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent service received. Many people highlight the fast and efficient delivery service, often noting that items arrived promptly and were well-packaged. Reviewers frequently commend the helpfulness of the staff and the ease of the ordering process. However, some customers also noted issues with their orders, including incorrect quantities, damaged items upon arrival, or items not being received at all. A few other people also felt that the return process was difficult and frustrating.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

Customers generally report positive experiences with delivery services, often praising fast delivery times,... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, highlighting quick... See more

Quality

People report positive experiences with quality. Many customers praise the good quality products, noting that... See more

Service

Consumers generally find the service to be positive, highlighting excellent and efficient experiences with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good price, straight forward ordering and quick delivery, unit well made and easy to fit, was a replacement for a previous outside light. Works well.

Rated 4 out of 5 stars

THE PRODUCT AND SERVICE WAS VERY GOOD IN GENERAL, BUT THERE WAS JUST ONE ISSUE WITH THE PRODUCT - THERE WAS A ONE OF THE CATCHES MISSING.

Rated 4 out of 5 stars

Fast delivery great staff a pleasure to do business with good quality gear

Rated 5 out of 5 stars

Tbh they had a nightmare. Bought 7 lights, package if 6 turned up on time. The other light got lost. They redelivered it several days later, damaged in transit. It happens. Gave me a full refund witho... See more

Company details

  1. #82 of 98 best companies in Lighting Shop
  2. #24 of 31 best companies in Electrical equipment supplier
  3. #18 of 19 best companies in Electrical supply shop
  4. #29 of 33 best companies in Electrical wholesaler
  5. #13 of 14 best companies in Lighting manufacturer
  6. #21 of 24 best companies in Lighting wholesaler

Written by the company

✔️ Quality Own Brand Products ✔️ Exceptionally Low Prices ✔️ Service You Can Rely On We use our 30 years of experience to procure quality products directly from source. By cutting out the middlemen, we’re able to offer exceptionally low prices below the market rate. In addition, we believe in the importance of exemplary service. You can trust us to deliver your order on time and if anything should go wrong, we promise to go above and beyond until your issue is resolved. We aim to ensure that LightHub customers are happy customers.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 23% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

My order still hasn’t arrived

My order still hasn’t arrived, no phone number to contact them, just on line AI, which kept me online for over 45 minutes to tell me that my order was going to be delivered yesterday, but didn’t arrive.
Very poor

26 October 2025

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