Lighting R Us Reviews 

227
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fabulous products that are competitively priced. They also deliver their products quickly and packaged very carefully. I discovered Lighting R us a couple of weeks ago and have since bought 3 differen... See more

Company replied

Rated 5 out of 5 stars

Beautiful range of lights at reasonable prices. Lights arrived quickly and as communicated. Four glass leaves on my pendants arrived damaged, but Lights R Us arranged replacements immediately and with... See more

Company replied

Rated 5 out of 5 stars

The mirror arrived sporting a small damaged area. My call to Lighting R Us was answered straight away by a friendly efficient member of staff. A replacement mirror was ordered from their suppliers a... See more

Company replied

Rated 5 out of 5 stars

Lights arrived when expected, well packaged and in perfect condition. Much lower price than on the manufacturers website! I am pleased with how they look but they will not be installed until February... See more

Company replied

Company details

  1. Lighting Shop

Written by the company

We are Lighting R Us, and we are a lighting shop based in West Midlands. We pride ourselves on offering an exquisite selection of stunning and quality lighting, that will illuminate your home and garden. You can transform any room at the flick of a switch with our stylish range of lighting solutions. Discover everything from chandeliers, ceiling lights and lamps to brighten up every space in your home. Luckily you don’t need to completely renovate your home to refresh your favourite living spaces; because simple lighting upgrades and decorative accessories can make a big impact. Regardless of the type you’re looking for, or the look you are trying to create for your home, Lighting R Us can help. Don’t forget we also sell a charming range of furniture and homeware to revitalise your living spaces!


Contact info

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service. The light fittings arrived quickly and in perfect condition. Unfortunately they weren't suitable so I had to return them. Really helpful guidance from the sales team about returning and a refund was issued very promptly. Very impressed.

22 September 2021
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Reply from Lighting R Us

Hi Jane, we are very sorry that the items were not suitable. However, we are glad to hear that you were please with our service.

Rated 5 out of 5 stars

Laura Ashley Lampshades

Our lights are up now and look amazing. They were really well packed and delivery was prompt.

9 September 2021
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Reply from Lighting R Us

Hi Sandra, glad to hear you love your lights.

Rated 5 out of 5 stars

The mirror arrived sporting a small…

The mirror arrived sporting a small damaged area. My call to Lighting R Us was answered straight away by a friendly efficient member of staff. A replacement mirror was ordered from their suppliers and should be with me in the next couple of days. Assuming that the replacement mirror has no faults I am very impressed with the way my transaction has been handled.

4 September 2021
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Reply from Lighting R Us

Hi Mrs Glover, yes we are very sorry to hear about the damaged area. Hopefully the replacement mirror arrives with no faults. Glad to hear you are impressed with our service we are providing.

Rated 5 out of 5 stars

Very fast despatch of goods

Very fast despatch of goods. In this case a table lamp. The lamp was well packed and protected from damage during transit. A competitive price too. Overall I'm very pleased.

3 September 2021
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Reply from Lighting R Us

Hi Ray, glad to hear you were happy with our service and product.

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery , excellent packaging very pleased with my pendant lights

24 August 2021
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Reply from Lighting R Us

Hi Jan, thank you for your kind review.

Rated 5 out of 5 stars

Table lamps

Easy to order and very quick delivery. Most importantly a really good product.
A good experience and I would shop there again

11 August 2021
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Reply from Lighting R Us

Hi Sandy, thank you for such a kind review. We are glad to hear you are happy with your product.

Rated 5 out of 5 stars

Purchasing the goods was very…easy

Purchasing the goods was very straightforward. The price quoted for the items was the price we paid. No hidden charges.
The delivery arrived quickly and with no damage to our items. I was informed when my parcel would arrive. It was slightly later than originally said but that was the fault of the delivery company, but I received my items on the part of the day I was expecting them.

27 July 2021
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Reply from Lighting R Us

Hi Linda glad to hear you were happy with our service.

Rated 5 out of 5 stars

Great service

Gorgeous lamp arrived very quickly and very well packed,The lamp was out of stock but put on a back order as it would be a couple of weeks before stock would be in but I received a phone call from a lovely member of staff saying there had been a small delivery and they had posted one out to me that morning.Thank you for your great service I would definitely order from you again

25 July 2021
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Reply from Lighting R Us

Hi there, glad to hear you were happy with our service and the table lamp.

Rated 5 out of 5 stars

Never 100% confident in online…

Never 100% confident in online retailers with special prices but price service and delivery could not be faulted. 3 lights ordered, 3 lights delivered. Will use again

21 July 2021
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Reply from Lighting R Us

Hi Philip, glad to hear you are happy with your light fittings and our service.

Rated 2 out of 5 stars

Dear Sir/Madam Just over 2 weeks ago I…

Dear Sir/Madam Just over 2 weeks ago I placed an order with your company via your website for 1 x pendant light plus 6 light bulbs. The Pendant light finally arrived on the 14th July, however I am still awaiting the arrival of my light bulbs please. When will these be arriving as I now require these Urgently
Regards Dr MG

20 July 2021
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Reply from Lighting R Us

Hi there, i am very sorry to hear this. I was able to track the light bulb delivery and the items arrived on the 10th July. If you require further assistance please contact us at sales@lightingrus.co.uk

Rated 5 out of 5 stars

I ordered a light and it was delivered…

I ordered a light and it was delivered quickly with no fuss, looking even better than it did online, and at reasonable cost including free delivery to Scotland. What’s not to like?

5 June 2021
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Reply from Lighting R Us

Hi there, glad to hear you are happy with your light fitting and our customer service.

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