Light Shopping Reviews 

1,780
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very satisfied with Light Shopping! The products arrived in perfect condition and are amazing. They are also client oriented and keep you posted with regards to the status of the order. I have j... See more

Rated 5 out of 5 stars

I give this store the highest rating. Pleasant price for a modern design hanging ceiling lamp and relatively fast delivery to Latvia. Friendly attitude from the employees. I recommend this store to ev... See more

Rated 5 out of 5 stars

Lamp delivered was defective and replacement lamp was delivered three days after I contacted Light Shopping ny email. One cannot have better service than Light Service provided. Repalcement lamp is ve... See more

Rated 5 out of 5 stars

I called to get more info on the lamp we wanted to order, they were very helpful. We received the lamp but it was damaged, I contacted Light Shopping and they arranged the pick up and delivery o... See more

Company details

  1. Lighting Shop

About Light Shopping

Written by the company

Light Shopping è un negozio online specializzato nella vendita di lampade con un ampio catalogo sempre aggiornato. Trovi migliaia di lampade delle migliori marche per l’illuminazione interna ed esterna della casa, dell’ufficio e di ogni ambiente commerciale.

Acquistare online su Light Shoppig è facilissimo. Il nostro catalogo è suddiviso in comode categorie e la sezione dei filtri agevola la ricerca. Alle grandi marche del Made in Italy con pezzi intramontabili e iconici del design italiano si affiancano soluzioni per l’illuminazione tecnica. Una vastissima scelta di lampade e faretti è a tua disposizione con il miglior rapporto qualità/prezzo. Su molti articoli la spedizione è gratuita!

Il nostro servizio clienti è sempre pronto ad aiutarti e a fornirti le informazioni di cui hai bisogno.

Light Shopping ti supporta nella realizzazione di qualsiasi progetto. L’esperienza pluriennale nel campo dell’illuminazione ci permette di offrire ai nostri clienti non solo un’ampia scelta di lampade delle migliori marche a prezzi interessanti ma anche un servizio di progettazione illuminotecnica

Visita il nostro sito!

5 buoni motivi per sceglierci!

Written by the company

Consegna rapida
Spediamo con corriere espresso in tutta Italia. Per gli articoli disponibili a magazzino la consegna avviene a seconda del produttore entro 2/5 giorni lavorativi dalla conferma dell’ordine.
Spedizione in tutta Europa
Spediamo nella maggior parte dei Paesi Europei. Sul nostro sito trovi l’elenco completo delle località nelle quali spediamo.
Soddisfatti o rimborsati
La nostra garanzia è sempre soddisfatti o rimborsati. Scrivici o chiamaci gratuitamente al numero verde per maggiori informazioni.
Diritto di recesso di 30 giorni
Per gli acquisti effettuati sul nostro sito, puoi sempre esercitare il diritto di recesso entro il termine di 30 giorni.
Reso facile e veloce
Se la lampada che hai acquistato non soddisfa le tue aspettative, puoi effettuare il reso. È facile e veloce.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,780)

72 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service and Beautiful Products!

I just purchased a home in Italy and found LIGHT SHOPPING after searching online for light fixtures for my house.
Since I discovered them, I've purchased several hand blown lamps and chandeliers, all at a reasonable price for being made in Italy. And every one of them is absolutely gorgeous! What's even more impressive -- Light Shopping's quick delivery and customer service.
I will continue purchasing lamps for my home from Light Shopping and I highly recommend them.

20 September 2016
Unprompted review
Rated 4 out of 5 stars

Overall positive experience, with some important minuses

Plus
+ good products
+ great selection
+ good prices
+ can sell without VAT outside EU

Minus
- time consuming buying process (order+estimate+payment/bank transfer+delivery= approx. 1 month) - much longer than expected
- customer service appears to be overloaded
- orders appear not be checked by technical personnel (I ordered wall mounted LEDs and driver, but driver was too big to fit through the wall opening and had to buy 2 smaller drivers)
- company did not offer to return the unused driver, even if total purchase was more than 2500 Euros

3 October 2015
Unprompted review
Rated 5 out of 5 stars

Good prices, fast shipping and helpful customer care.

I've been looking for some made in Italy lights for a long time and didn't want to order one abroad in case it got broken or if I had any issues.Thankfully Light Shopping customer care that kept me posted along all proces! Very happy with the experience, will definitely be buying again.

27 July 2015
Unprompted review
Rated 5 out of 5 stars

Very good

I was a bit scared to order an expensive lamp outside my country but Light Shopping kept me posted along the proces! Now I'm enjoying our new design lamp.

Thanks for the very good service and support!

24 June 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Until something goes wrong it is difficult to know how good a company really is. I had a huge Luna 4 light delivered damaged. Sabina in Light Shopping customer services was fantastic. She arranged collection of the damaged light and manufacture and delivery of a replacement. It did take quite a while to organise but Sabina kept me updated by email and telephone and was extremely helpful and concerned about the situation. I will definitely order again, selection and prices great plus good experience overall.

6 April 2015
Unprompted review
Rated 5 out of 5 stars

good service

For me it was ok because it is important that a company react fast if there are problems. I got dammaged Lamps because of transport issues but they exchanged them immediatelly after I sent a picture ...

20 March 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look