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Rated 2 out of 5 stars

Order 1253873349 never arrived They sent an email saying it will be shipped again I got an email saying a new tracking link will be genarated Nothing arrived I have not unsubsribed to your... See more

Company replied

Rated 5 out of 5 stars

I just received my first order. I’m very satisfied as it came perfectly on time (actually, ahead..) and the medication I purchased cannot be found in Italy. I could track my order on the website and... See more

Company replied

Rated 1 out of 5 stars

Order never arrived. Had a generic response in chat once about the order and then silence, no updates, no response in chat, nothing! AVOID AT ALL COSTS! THIS IS A SCAM!

Company replied

Rated 3 out of 5 stars

I made the order on the 2nd of January, the website was misleading as there was a message saying that the orders made between 30th December and 2nd of January were going to be sent on the 3rd of Janua... See more

Company replied

Company details

  1. Health and beauty shop

Written by the company

We are making Health! Liki24 è un marketplace per prodotti e servizi per la salute. Rendiamo la vita sana più accessibile e conveniente. La nostra visione - Salute senza frontiere! Fare shopping su Liki24 ti consente di acquistare prodotti da diversi paesi, scegliendo il miglior prezzo per ogni articolo e ricevendo tutti i prodotti in un unico ordine.


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Very dissapointed

Very dissapointed
I bought 9 items.
After I've paid I have seen that they charged me more then even I suppose to pay for Myo Sun tablets it was on sale with 51.51£. And they chargedme 75£ . Thats ridiculous.
I've ordered my items 2weeks ago and it said guaranteed delivery on the 19thpf December.
We are on the 2md of January now and they are not even in the UK the items.
Still didn't received anything.
And nobody is answering to my emails regarding the payment.
That's really bad!
I will take further actions.

15 December 2025
Unprompted review
Liki24.it logo

Reply from Liki24.it

Ciao! Ci dispiace molto che la tua ultima esperienza con il nostro servizio non sia stata positiva. Ci impegniamo a correggere i nostri errori e a essere il più utili possibile. Ti preghiamo di inviarci maggiori dettagli all'indirizzo servizio@liki24.it o su WhatsApp (+39 333 198 2819), in modo che possiamo esaminare la situazione più da vicino e fornirti un riscontro

Rated 1 out of 5 stars

3 weeks- I am still waiting

3 weeks- I am still waiting. I think this company is a scam.

20 December 2025
Unprompted review
Liki24.it logo

Reply from Liki24.it

Ciao! Ci dispiace molto che la tua ultima esperienza con il nostro servizio non sia stata positiva. Ci impegniamo a correggere i nostri errori e a essere il più utili possibile. Ti preghiamo di inviarci maggiori dettagli all'indirizzo servizio@liki24.it o su WhatsApp (+39 333 198 2819), in modo che possiamo esaminare la situazione più da vicino e fornirti un riscontro

Rated 2 out of 5 stars

Pay attention NO Returns available

I ordered some items and after 2 weeks tried to return items. Surprise they can't help me because they don't have a return options.

17 November 2025
Unprompted review
Liki24.it logo

Reply from Liki24.it

Ci scusiamo sinceramente per l'inconveniente e la situazione.
LIKI24 non è un venditore di merci sulla piattaforma. Siamo un servizio che aiuta a trovare e acquistare farmaci e prodotti per la cura della persona nelle farmacie partner. LIKI24 non è una farmacia, non ha un proprio magazzino e non si occupa di commercio al dettaglio.

Rated 5 out of 5 stars

Perfect and reliable

I just received my first order. I’m very satisfied as it came perfectly on time (actually, ahead..) and the medication I purchased cannot be found in Italy. I could track my order on the website and the payment was safe and secured.

19 September 2025
Unprompted review
Liki24.it logo

Reply from Liki24.it

Grazie per la vostra recensione e per l'alta valutazione del nostro servizio! Siamo molto felici che siate soddisfatti. Siamo sempre lieti di aiutarvi! 💚🤍❤️

Rated 1 out of 5 stars

Warning!

I purchased a Waterex total lean GNC, and I am deeply disappointed. The product appears to be counterfeit, and when I requested proof of authenticity, I did not receive a proper or professional response. This is completely unacceptable and raises serious concerns about the reliability and trustworthiness of this website. It seems there is no effective supervision over the sellers, and liki24 is allowing fake products to be sold without providing the necessary transparency or support.

25 August 2025
Unprompted review
Liki24.it logo

Reply from Liki24.it

Hello! Thank you for your feedback and we are sincerely sorry that you had a negative experience with the purchased goods. We would like to point out that our company provides only sourcing and delivery services, and we are not a direct seller. We have received your request and the Quality Department is already dealing with this issue. We will contact you as soon as possible to resolve the issue.

Rated 5 out of 5 stars

Easy to use

Easy to search for products it has many discounts and they shipped my package in no time!

5 May 2025
Unprompted review
Liki24.it logo

Reply from Liki24.it

Grazie mille per la recensione positiva sul nostro servizio 💚🤍❤️

Rated 1 out of 5 stars

Broken bottle twice

I ordered twice several bottle of Mentat liquid and both times I received 1 or 2 bottle broken. They are not able to pack properly!

24 April 2025
Liki24.it logo

Reply from Liki24.it

Ciao! Ci dispiace molto che la tua ultima esperienza con il nostro servizio non sia stata positiva. Ci impegniamo a correggere i nostri errori e a essere il più utili possibile. Ti preghiamo di inviarci maggiori dettagli all'indirizzo servizio@liki24.it o su WhatsApp (+39 333 198 2819), in modo che possiamo esaminare la situazione più da vicino e fornirti un riscontro

Rated 1 out of 5 stars

It is not a serious company.

It is not a serious company.
Avoid it !

2 April 2025
Unprompted review
Liki24.it logo

Reply from Liki24.it

Hello! We are very sorry that your recent experience with our service was negative. We strive to correct our mistakes and be as helpful as possible. Please send us more detailed information at support@liki24.it or WhatsApp (+39 333 198 2819) so we can look into the situation more closely and provide you with feedback

Rated 1 out of 5 stars

Warning!

Warning! It's a fraud! I ordered Seboradin Forte via Liki24. I received my package 17 days later. After unpacking and examining the product, I realized it was a fake.
There is no inscription on the ampoules, the box is sealed with a piece of foil instead of the original tape. The original ampoules have an inscription. Moreover, many other details about the packaging prove it is a fake. I have been using this product for years, so it is easy for me to distinguish a fake from the original.
Before Liki starts talking crap about the original products they send - I have original ampoules, purchased personally in Poland, for comparison.
Liki24 you are frauds.

11 February 2025
Unprompted review
Liki24.it logo

Reply from Liki24.it

Ciao! Ci dispiace molto che la sua esperienza con il nostro servizio sia stata negativa. Ci impegniamo a correggere i nostri errori e ad essere il più utili possibile. Tutti i nostri partner sono farmacie licenziate e partner verificati. Pertanto, inoltreremo subito una richiesta sulla qualità del prodotto. La preghiamo di inviarci il numero del suo ordine all'indirizzo servizio@liki24.it o su WhatsApp (+39 333 198 2819), così potremo esaminare la situazione più a fondo e fornirle un riscontro.

Rated 3 out of 5 stars

They can be a great company but need improvements

I made the order on the 2nd of January, the website was misleading as there was a message saying that the orders made between 30th December and 2nd of January were going to be sent on the 3rd of January. I received my order today (22nd January) 20 days after. Customer service on what’s app number is responsive and fast which it was reassuring. When I received my order, the ibuprofen box was opened and carton broken… not great. The other items were fine but a bit smashed for the transport. If you need something fast or at least within 10 days this is not the right place. Package comes from Romania and inside there were the pharmacy receipts from Bucarest. I usually receive stuff from china in 2 weeks so 10 day from Romania to Italy it’s not impressive. Standard delivery is around 5-6 euros and it was saying that it was going to be delivered in 12 days in the confirmation email. I think they have to sort out their logistics as this could be such a great company to buy from but still have to improve.

22 January 2025
Unprompted review
Liki24.it logo

Reply from Liki24.it

Grazie per il feedback! Ci dispiace per i tempi di spedizione. Lavoriamo ogni giorno per migliorare sia la velocità di consegna che la qualità dell'imballaggio.

Rated 1 out of 5 stars

I has as well a bad experience

I has as well a bad experience , place a Order on Weekend and try to contact them regarding a change of a product but no success, and just got the answer on Monday that no change can be done,

30 December 2024
Unprompted review
Liki24.it logo

Reply from Liki24.it

Ciao! Ci dispiace molto che la tua ultima esperienza con il nostro servizio non sia stata positiva. Ci impegniamo a correggere i nostri errori e a essere il più utili possibile. Ti preghiamo di inviarci maggiori dettagli all'indirizzo servizio@liki24.it o su WhatsApp (+39 333 198 2819), in modo che possiamo esaminare la situazione più da vicino e fornirti un riscontro

Rated 1 out of 5 stars

Scam

No money, no order, no custom service. The worst experience e-com I have ever had.

5 December 2024
Unprompted review
Liki24.it logo

Reply from Liki24.it

Hello! We are very sorry that your recent experience with our service was negative. We strive to correct our mistakes and be as helpful as possible. Please send us more detailed information at servizio@liki24.it, so we can look into the situation more closely and provide you with feedback

Rated 5 out of 5 stars

Cheaper than Amazon

Cheaper than Amazon, Quick delivery max. 10 days to the Netherlands.

4 December 2024
Unprompted review
Liki24.it logo

Reply from Liki24.it

Thank you for your feedback and high rating of our service! We are very pleased that you are satisfied. Always happy to help!

Rated 1 out of 5 stars

Long delivery times, incorrect information about product

As many have noted, the delivery time is surprisingly long, especially considering that both countries are within the EU. To compare, on the same day I placed my order with liki24.it, I also ordered something from Korea. The item from Korea traveled by air, cleared customs, and was delivered one day earlier than my liki24 order. This is certainly an area where liki24 could improve.

Another issue I’d like to highlight for anyone considering buying from this website is related to product descriptions. I purchased a food supplement that was described on their website with great detail about its benefits for the body, digestion, detoxification, etc. However, when the product arrived, the instructions for use indicated that it was meant to be mixed into creams or masks—not consumed.

After checking the official website of the manufacturer, it became clear that there was an error in the product description on the liki24 website. I contacted customer service to report the issue, but their response was indifferent and unhelpful.
order no №300058306

19 November 2024
Unprompted review
Liki24.it logo

Reply from Liki24.it

Hello! We are very sorry to hear that your recent experience with our service was negative. We strive to correct our mistakes and be as helpful as possible. Please share your order number with us so we can look into the situation in more detail and provide you with feedback.

Rated 5 out of 5 stars

My order arrived in 2 weeks

My order arrived in just over two weeks. Well packaged and all good. Thanks!

5 November 2024
Unprompted review
Liki24.it logo

Reply from Liki24.it

Grazie per il vostro feedback positivo sul nostro servizio

Rated 1 out of 5 stars

I do not recommend this shop, I had absolutely negative experience with this shop!!!

As a former customer I give absolutely negative opinion for: UNPLEASANT customer service, problems with payments and extended awaiting time for purchased products. LIKI24 last time had a problem with their own payment system. After 2 months from purchase transaction I was asked to pay again for products without giving me any guarantee that I would not pay twice (!). Im writting about this because customer service asking me money confirmed via whatsapp, that, yes, they have problem with their payment system. I asked for a confirmation from their bank that my previous payment did not go through. I received some unclear screen from I think an app, and I was unpleasantly invited to check by myself my own bank account history (2 months to checking). What's more, the company at the same time sent a GLS courier to my home without warning me about it before (!!!) to supposedly collect the purchased products from me (!) I asked customer service about GLS courier many times, but I was ignored! I had absolutely negative experience with this shop!!! BTW, LIKI24, I paid you again, but please notice, that paying via your website there is no confirmation if transaction went through, I also didnt receive confirmaction (automatic confirmation email about payment).

27 August 2024
Unprompted review
Liki24.it logo

Reply from Liki24.it

Dear Customer,

Thank you for sharing your experience with us in detail. We are sincerely sorry for the difficulties and inconveniences you have gone through and fully understand the frustration caused by the situation described.

We would like to apologize for the issues with our payment process and communication. We acknowledge that we have experienced technical difficulties with our payment system and this has had an impact on your order. We will urgently investigate how your case was handled to ensure that you are not paying twice for the products and will take steps to clarify this situation with appropriate proof.

We also deeply regret the confusion regarding the communication with the courier and the fact that you did not receive the expected answers in time. We will carefully review how the communication was handled and take steps to prevent such errors in the future.

We assure you that your feedback is very important to us and we are committed to do our best to improve our services.

If you have any further questions or concerns, please contact us directly and we will be happy to provide the necessary support.

Thank you for your patience and understanding.

Sincerely,
The LIKI24 team

Rated 1 out of 5 stars

the parcel was returned to the store…

the parcel was returned to the store because I was not at home. the store does not want to give me the money back for the product I paid for. I don't want to send it again. I don't recommend it to anyone

2 October 2024
Unprompted review
Liki24.it logo

Reply from Liki24.it

Thank you for reaching out and sharing your concerns.

I understand that the parcel was returned to the store because you were not at home during the delivery attempt. After investigating the situation with the courier company, it appears that delivery was indeed attempted, but unfortunately, it could not be completed. Since the parcel has been returned to the store, we regret to inform you that, as per the store's policy, the parcel cannot be resent, and a refund for the product is no longer possible.

We sincerely apologize for any inconvenience this has caused and fully understand your frustration. Please know that we highly value your feedback and will do our best to improve our service in the future.

If you have any further questions or concerns, please don’t hesitate to contact us.

Rated 1 out of 5 stars

Product never received

Thé ordered product was never received. Liki24 argued that the product was returned to them which is totally false. Then they refused remboursement arguing it was too late.
This site is a pure robery.
PS : I can produce all évidences of my statement

The answer is a pure collection of liés. I maintien, this site is a total rip off

30 September 2024
Unprompted review
Liki24.it logo

Reply from Liki24.it

Thank you for reaching out and sharing your concerns.

I understand that the parcel was returned to the store because you were not at home during the delivery attempt. After investigating the situation with the courier company, it appears that delivery was indeed attempted, but unfortunately, it could not be completed. Since the parcel has been returned to the store, we regret to inform you that, as per the store's policy, the parcel cannot be resent, and a refund for the product is no longer possible.

We sincerely apologize for any inconvenience this has caused and fully understand your frustration. Please know that we highly value your feedback and will do our best to improve our service in the future.

If you have any further questions or concerns, please don’t hesitate to contact us.

Rated 1 out of 5 stars

SCAMMERS I placed an order for some…

SCAMMERS I placed an order for some vitamins and I received an email saying that the order had been delivered. I wrote an email saying that I had not received the order and they replied that the order had been returned and that they would not refund me anything. Do not buy from Liki24.es, they are scammers.I have contacted Liki24 and they have told me that they will not refund my money. I have a screenshot of the email received.SCAMERS If you look on Facebook you will see how many people there are who do not receive the packages and do not get their money back.

16 September 2024
Unprompted review
Liki24.it logo

Reply from Liki24.it

Hello,
We regret the situation. To clarify the situation, please send us the email address: support@liki24.ro

Thank you very much!

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