Beautiful lingerie, beautiful team. The best vibes on TikTok lives. Such a stunning collection of sets. Different colours, different designs and such a range to choose from! They are adjustable and co... See more
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Company details
- #27 of 38 best companies in Lingerie shop
Written by the company
Liliosa represents so much more than just being a lingerie brand, we embody an empire full of inspiring women who know the power lingerie holds to make you feel invincible. When you join Liliosa you join a sisterhood of women who empower each other and embrace each others differences, because together we are limitless. Our sets are so beautiful and comfortable that you will enjoy feeling your best with every single wear.
Contact info
UNIT 8C THE GREENHOUSE, MANNINGS HEATH ROAD, BH12 4NQ, Poole, United Kingdom
- cs@liliosalingerie.com
- liliosalingerie.com
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Replied to 31% of negative reviews
Typically replies within 1 week
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Liliosa is 100% recommended
Elll and Steph always smashing the lives. Always choose the best sets for Lou. Liliosa is absolutely smashing it, got some amazing sets for Lou for Christmas and she absolutely loves her subscription box and advent calendar! Thanks again, amazing team bringing the best vibe to the lives!!

Reply from Liliosa Lingerie
Amazing service as always ordered in…
Amazing service as always ordered in the Wednesday had them on my doorstep on the Thursday! Would not go anywhere else now for my sets!

Reply from Liliosa Lingerie
Amazing company
Lovely, stunning, great quality lingerie. And excellent customer service with a stunning free set too which I am over the moon with and so lovely of the girls. Very quick delivery and excellent fit. So thankyou so much girls highly recommend x

Reply from Liliosa Lingerie
SCAM
SCAM. Not plus size or big bust friendly at all. Claim that you can return on live but then refuse refund when you do! AVOID at all costs!

Reply from Liliosa Lingerie
100% worth a purchase if you haven’t already!
A business that truly cares about their customers. A beautiful team of people that are so passionate about the job they do. So much thought goes into making the most beautiful sets. Liliosa is absolutely smashing it. Loveee the advent calendar and the brand new sets. Excited to see what Liliosa has in store for us next year💖

Reply from Liliosa Lingerie
They were helpful in answering my…
They were helpful in answering my questions and I also loved the lingerie! I got the wrong size, but it was easy to return again and no problem. Gonna order again!

Reply from Liliosa Lingerie
Would give negative stars if I could!!! Avoid this company
I have been back-and-forth for four months now regarding a refund they said that they was going to give me just to find out, They never actioned this months ago and have just actioned it last month when I asked for an update. The company and customer service is appalling!!.
They were selling the pink silk pyjamas which I really wanted and was very excited to get however they obviously did not have the medium in stock. They made me wait for a week without any update on the product then just tell me it’s going to be delayed a few weeks. I waited and waited and then they told me they could exchange for a different product or I could size up which I did not want either of, they said they would process my refund but then sent the set anyway which they sent a large that I pacifically asked not for as it would not fit and be useless to me but they cut off the size label so I won’t be able to know even though it’s blatantly obvious as it was very oversized which they have never took accountability. They told me I could get a refund on the gift card however I said I would never want to use this company again due to the way they have treated me and still have not refunded the £50 I am owed.
The company is pathetic and the items they sell are not worth the price they are selling it for, it is daylight robbery and I would advise not to use this company ever again. Save yourself the money.
The company promotes loving yourself and bigging up women when realistically they couldn’t care less about their customers.
Order had one wrong item and a missing…
Order had one wrong item and a missing item. The items that did arrive are awful quality and size guide is appalling. Exact shame underwear from shein temu, theyre just dropshipping it and marketing it as luxury, turning around a huge profit. Super unprofessional and awful items. Dont waste your time
The best sets available cute designs…
The best sets available cute designs and that are fully adjustable to fit you perfectly any issues customer service are straight on it and you get free returns I love this brand
Hiya may I please speak to someone ?
Hiya may I please speak to someone ?
I've just recieved extremely rude treatment from Amy.
I paid 35 pound for a mystery box. She was ignoring me. I named all the things I don't have in the live. She got stressed because I had alot of them
She then rushed me to focus on the main girls who come on, said I'm packing you 4 socks and a silk lingerie bag??? And one set? I said no I want 2 sets can u please give me 2 mins of your time and show me the sets. She muted me and said sorry its been packed already now. I've given u socks and a silk bag.
I'm not happy.
I don't want that.
I can't even message the live as she's muted me.
Said I'm packing you 4 socks and a silk lingerie bag??? And one set? I said no I want 2 sets can u please give me 2 mins of your time and show me the sets. She muted me and said sorry its been packed already now. I've given u socks and a silk bag.
I'm not happy.
I don't want that.
I can't even message the live as she's muted me.
I'm soooo upset
Alfie or none of the others ever act like that. If they choose a few options that we have, they take a few mins to help us out and go through them all.
I got left with one set and socks and a silk bag to put a hair clip in? That's very rude. When I said no no I don't want that she started saying we'll it's packed now and muted me. Also, she's saying every order today gets a freebie. What did I get ? I didn't even get anything. Girls got sets and beautiful choices. The main girls who shop every day got special treatment. Even though I do big orders on my partners account!! I'm still a customer even if u don't recognise the name. I'm extremely upset and I wanted to talk about this on my tiktok and show the screen recording it was so so rude. She kept patronising me saying well your a queen with it all!! So I could do was give u socks !! I never said I have them all I said I have hundreds of sets and it will be hard but I said I don't have the brown tutu set or the white baby doll or the red and green bodysuit/skirt thing. I told her. She ignored me and focused on 3 other girls. Gave them so much options I kept asking nicely can we pack my order please ?
I'm actually really upset.
Please I do not want a order with one set and socks. Alfie or anyone else would never do that.
Name miss Manners
Order 576806997286492775
I'm actually really in shock I was treated that way. I asked her maybe 3 times can u please unpack what u just did and just add me a set it takes a few mins please. She ignored me and muted me. It's actually embarrassing and also false advertisement. It says u get 2 lingerie sets for 35. I've bought it many times. How can she say oh well u seem to have it all queen! And throw in socks ??
Please can someone get back to me.
Very reliable and always gets your orders out on time
The employees of this company are so polite and really care about the people who shop with them
Love love love liliosa
Great company I love the products ive been ordering from them for months, I've ordered over 20 lingerie sets and that's not including baby dolls and slippers ext. Which may seem excessive but there all so gorgeous its too hard to pick . Tgere product range is amazing and so beautiful and different, as a 34g I struggle to find reasonably priced pretty lingerie and liliosa has it all I'm never disappointed. There customer service team are on the ball too I had a missing item a few weeks back as it was packed on a live on tiktok and and it was dealt with very quickly and easily. The team that run the lives on tiktoc are always friendly energetic and make you feel like you're part of a liliosa family. I Would recommend liliosa allday long.
Absolutely love the underwear sets they…
Absolutely love the underwear sets they are all so beautiful! Such great service highly recommended lovely lovely customer service exceptional if I must say so myself. Thank you :)
Avoid at all costs
Avoid at all costs. Their customer service skills are appalling and extremely condescending . Don’t give money to this company.
All sets are from Shein
All sets are from Shein, Temu etc. Telling people they are buying luxury lingerie sets. Have photos of the brand new ones they released today on Temu and Shein. Spent a sheer fortune on items for them to come defective with stitching defaults around cuppings etc. This took me to do a bit of investigating. Didn't take me long to find the same sets on Shein, Temu etc. Including ones that have been released newly today.
LOVE Liliosa
Every piece of lingerie I own from Liliosa is amazing! Ella, Hayley and Elle are the best🤩
I can’t help buying when the price is so good and the sets are so beautiful!!
I love the lilliosa community made me…
I love the lilliosa community made me feel welcome and safe and best of all feel confident
Great styling on the clothing
Great styling on the clothing. Fantastic customer service 👏
Beautiful corset set and fits unreal
Beautiful corset set and fits unreal. Will be purchasing again Thankyou 😀
Such a beautiful subscription box!
I have received such a beautiful subscription box! If you haven’t already you’ve have to subscribe!! So worth the money! A monthly treat which includes a beautiful lingerie set and a box full of different bits to go with it! No better way to treat yourself and boost your confidence! Absolutely in love with the sets from Liliosa! The team on the live always smash the energy, the vibes and always picking the best sets! A special thanks to El & Steph always picking me the most stunnnning sets! The lingerie is a dream, so comfortable and affordable! They have a range of beautiful things… gowns, pjs, stockings, baby dolls, lingerie sets, ruffle playsuits, swimwear, accessories and so much more!! They are perfect with sizing and always help you if you need any on sizing! Such a beautiful brand, with a team of people that are always empowering people to be confident and embrace their bodies! I 100% recommend Liliosa! Not only for their amazing energy but the comfiest sets I’ve ever had.
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