Lilywho Reviews 

629
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I recently bought two gorgeous gold necklaces on the Lilywho website. The quality, design and engraving are fantastic. Excellent customer service and the package arrived at my door within a few days o... See more

Company replied

Rated 4 out of 5 stars

Very happy with the product, reasonable with black Friday discount, chain was shorter than I realised more of a choker than a necklace so disappointed with length but still pretty. Only wore once so... See more

Company replied

Rated 5 out of 5 stars

Extremely speedy & efficient service. Have bought jewellery here many times now, both for myself and as gifts. Customer service team are so helpful & lovely! Great quality products and lovely packagi... See more

Company replied

Rated 5 out of 5 stars

Bought a necklace with my daughters name on it for Christmas last year. It is so gorgeous, she wears it anytime she’s going out. Have bought my other 2 daughters ones for this Christmas. They just... See more

Company replied

Company details

  1. Jewellery shop
  2. Jewellery Designer
  3. Jewellery manufacturer
  4. Watch shop

Written by the company

Lilywho Eeveryday Luxury, Irish Jewellery Brand


Contact info

4.8

Excellent

TrustScore 5 out of 5

629 reviews

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No recent history of asking for reviews

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4.8

All reviews

(629)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

WOW what a fantastic company to deal…

WOW what a fantastic company to deal with. Tara could not have been more helpful with my order which I needed by a certain date. She took my phone order, had it engraved & shipped the same day...amazing service well done Lywho 👏 and thank you Tara for being so efficient 👏. Support Irish 🇮🇪

20 August 2021
Unprompted review
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Reply from Lilywho

Thank you for your lovely review Louise

Rated 5 out of 5 stars

I have bought multiple pieces from…

I have bought multiple pieces from Lilywho, necklaces, earrings, cuffs, bracelets and have bought loads for presents and I have to say the quality is second to none and I even wear them in the shower and they don’t tarnish. Highly recommend them 🌟🌟🌟🌟🌟

16 August 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for your review Patricia

Rated 5 out of 5 stars

Personalised jewellery

Recently ordered two pieces from the personalised section with my deceased grandmothers own handwriting engraved on them. I had both pieces within 4 days and I couldn’t have been happier with the final pieces. Most thoughtful gif and excellent service.

13 August 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for your lovely review Lauren. We are glad you are happy with your handwriting engraved pieces.

Rated 5 out of 5 stars

Delighted!

Gorgeous earrings and very fast shipping. Thank you!

11 August 2021
Unprompted review
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Reply from Lilywho

Thank you for your positive review Michelle

Rated 5 out of 5 stars

Received a beautiful statement piece…

Received a beautiful statement piece from Lilywho with the handwriting of a lady very special to me engraved on it. I was delighted with the service provided and cannot thank lilywho enough for such an amazing sentimental piece

4 August 2021
Unprompted review
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Reply from Lilywho

Thank you for your review Emma. We are glad you are happy with your handwriting engraved piece.

Rated 5 out of 5 stars

Gorgeous statement pieces

Gorgeous statement pieces! Colour never fades on any of the pieces I’ve bought! Only places I’ll purchase my earrings from

4 August 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for the review Shauna

Rated 5 out of 5 stars

Great service

Bought a personalised chain from here. Super quick delivery. However, the chain tarnished before it was even out of the box. Contacted customer service and within a week I had a replacement sent out to me.
Would defo recommend and will be buying from here again!

27 July 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for the positive review Fiona.

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, website easy to use, jewellery is great quality, love it!

26 July 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thanks for the review Niamh

Rated 5 out of 5 stars

Fab jewellery

Love all the items I have purchased from Lilywho. Great service and super fast delivery. Watch out for special discounts if you sign up.

26 July 2021
Unprompted review
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Reply from Lilywho

Thank you for your review Glenda

Rated 5 out of 5 stars

Spear hoop earrings and cuff

Ordered a pair of earrings and a cuff and they’re fab! I’ve worn the cuff out for dinner and drinks and for a walk in the woods and it didn’t budge and the earrings are lovely and light and easy to clip. Arrived almost the next day too

21 July 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for your lovely review Charlotte

Rated 5 out of 5 stars

I ordered a beautiful rose gold chain

I ordered a beautiful rose gold chain, I received it within a couple of days and it exceed my expectations. I will definitely be ordering of lilywho again

20 July 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thanks for your review Mary

Rated 5 out of 5 stars

Fab!

Beautiful earrings, great birthday present for my sister in Ireland, website was really easy to use as I am in New Zealand, delivery was quick too, definitely would recommend and will shop here again,

20 July 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for your positive review Miriam

Rated 5 out of 5 stars

The customer service is second to none

Beautiful jewellery and a fantastic customer service. The piece I ordered subsequently went out of stock and when I enquired about it, was advised that I could choose another piece of jewellery and get the same engraving on it and that it would be with me with 2-3 days which it duly was. I was very impressed by Tara’s professionalism and courtesy which ensured that my little sister got her 30th birthday present on time! Will definitely be back again! Thank you Lilywho and Tara in particular.

20 July 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for your lovely review Stephanie. We are glad you are happy with your purchase and it arrived on time.

Rated 5 out of 5 stars

Daniele Souza & Excellent Team

I can not recommend Lilywho enough not only is the quality of their jewellery top class but their customer service is second to none. I wanted one of their pieces engraved with something that was extremely special and sentimental to me and our family, so I contacted the customer service team Wednesday morning explained what I wanted but there was a catch I needed it by Saturday as the person receiving the gift was flying back to the states. Now I started off sending children's posters with writing on them but as I started finding cards and letters with our loved ones hand writing on it I emailed them on too,so at this stage the service team had maybe 3 or 4 mails from me. When I eventually decided which copy I was going with I only wanted certain words out of the text, I certainly wasn't an easy customer but this was no problem my reply mail back was "Yes Aislinn we can do that for you" So I placed my order at 4.30pm Wednesday and it arrived at my door this morning Friday at 8am. It is even more beautiful and perfect than I could have imagined and I know it was the customer service and engraving staff who went above and beyond for me knowing the story behind the piece and how much it meant to me to get it here on time.
So Lilywho Thank you for the beautiful jewellery but you are only ever as good as your service and staff and yours are phenomenal. Especially Customer Service and Engraving and Daniele Souza who made it all happen effortlessly and run like a well oiled machine, many thanks ❤️❤️❤️
Kindest Regards
Aislinn

16 July 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for your lovely review Aislinn ❤ We are so glad you are happy with the necklace & engraving.

Rated 5 out of 5 stars

Excellent service

Excellent service, ordered a name chain, got a email to ensure I had my daughters name spelled correctly and then it arrived in less than a week, beautiful chain, highly recommend Lilywho 👌

15 July 2021
Unprompted review
Lilywho logo

Reply from Lilywho

Thank you for your review Sandra. We are glad you are happy with your name necklace 😊

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