Limeandlou Reviews 

3,183
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 594 reviews, reviewers overwhelmingly had a great experience with this company, frequently sharing how deeply delighted they are with their customized purchases. Customers warmly praise the wonderful overall quality of the artwork and appreciate the remarkably simple, user-friendly ordering process. People also point out the exceptional support team, noting how helpful and responsive staff members are when design adjustments are requested. However, some people mentioned experiencing unexpected delivery delays that unfortunately missed important personal milestone dates like anniversaries or birthdays. Reviewers additionally noted that certain packages arrived damaged during transit or completely lacked proper tracking updates along the way.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with beautiful canvas artwork,... See more

Quality

Users describe positive interactions with quality, consistently praising fantastic canvas artwork, beautiful... See more

Order

People report positive experiences with order, noting that the overall shopping process is quick, simple, and... See more

Customer service

Consumers find customer service to be positive, highlighting empathetic and quick support that efficiently... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised the exceptionally fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shopping is easy but you have to wait for a couple days to see what your order looks like. If I could see what the order looks like at the time of my request I would be far more likely to add add... See more

Company replied

Rated 5 out of 5 stars

My partner & I have been to many music concerts, and to celebrate each of them I have bought one of the Silver Verse - Personalized Song Lyrics in Foil. We pick the band, the song, and then where a... See more

Rated 5 out of 5 stars

I have ordered from Lime&Lou many times (and will continue to do so). Products are well designed, beautiful, and as pictured. You get to review the product prior to shipment to ensure that you’re sati... See more

Company replied

Rated 5 out of 5 stars

I came to LimeAndLou mostly because of the size offerings. I ordered 2 24x36 photos from our wedding for as a 6th anniversary gift for my wife and they just arrived and came out amazing. Only issue is... See more


Company details

  1. Decoration and Interior Design Store
  2. also in
  3. Poster Shop
  4. Wallpaper Shop

Written by the company

At Lime & Lou, we work with artists and designers to bring you curated, personalized pieces that’ll enable you to truly express yourself in home décor and make it uniquely yours. From murals, decals, textile to wall art for all ages and rooms. Lime it up!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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1-star

Asks customers to review

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4.4

All reviews

(3,183)

562 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely amazing piece

Absolutely amazing piece couldn’t have asked for anything better, exactly as I wanted it to turn out. Amazing company, very fast responses to emails and great communication, defiantly recommend !!

12 September 2026
Unprompted review
Limeandlou logo

Reply from Limeandlou

We are absolutely thrilled to hear how pleased you are with your piece and our service! We truly appreciate your kind words and recommendation.

Lime & Lou Team

Rated 5 out of 5 stars

Received on time and was well…

Received on time and was well packaged. Great job and thanks

1 September 2026
Unprompted review
Limeandlou logo

Reply from Limeandlou

We're so glad to hear your order arrived safely and on time. We appreciate your kind words!

Lime & Lou Team

Rated 5 out of 5 stars

My wife loved it

Thanks for the memory

11 September 2026
Unprompted review
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Reply from Limeandlou

We are so glad to know that we could contribute to a positive memory for you. We truly appreciate your kind words and feedback.

Lime & Lou Team

Rated 3 out of 5 stars

It says I ordered the xs and I swear I…

It says I ordered the xs and I swear I ordered the medium size. That’s really disappointing, I’m not able to update or fix the order.

11 September 2026
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Reply from Limeandlou

Hi Trena,

I’m sorry to read your review.

I checked your order, and the XS size is the size that was selected and paid for when the order was placed. The different sizes also have different prices on our website.

The good news is that your order can still be changed, so I’ve contacted you directly to help get this sorted before it goes into production.

Kind regards,

Thijs– Lime&Lou Customer Service

Rated 5 out of 5 stars

Great job

Update to my previous review:
This morning I received the preview of the painting and I must say, it looks amazing! I am very happy with the results and it was worth the 24 hour wait. Very good experience!

10 September 2026
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Reply from Limeandlou

Hi Maria,

I’m sorry to read your review.

The preview isn’t shown immediately after placing the order because your artwork is prepared by a real person, rather than being generated automatically. As mentioned on the website, you’ll receive your preview by email within 24 hours.

Please keep an eye on your inbox. Once you receive it, you can either approve the design or request a revision. Your order will not be sent to production until you approve the artwork.

Kind regards,

Thijs– Lime&Lou Customer Service

Rated 5 out of 5 stars

Thank you Lime and Lou

Thank you Lime and Lou! ☺️ A Beautiful reproduction of a 60 yr old photo. I’m thrilled with this family photo and would recommend for others.

8 September 2026
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Reply from Limeandlou

We're so happy you love the reproduction of your family photo! We appreciate your kind words and recommendation.

Lime & Lou Team

Rated 5 out of 5 stars

Lime and Lou offers multiple creative…

Lime and Lou offers multiple creative selections to choose from and the order process was quick and simple. We love our picture and would order more again.

Thank you

5 September 2026
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Reply from Limeandlou

We're so happy to hear you loved your picture and found our ordering process quick and simple! We truly appreciate your kind words.

Lime & Lou Team

Rated 5 out of 5 stars

Turned out awesome

Turned out awesome. Already looking at my next order. I highly recommend the hand brush texture

3 September 2026
Unprompted review
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Reply from Limeandlou

We're so happy to hear you loved your order and are already planning your next! We appreciate your kind words about the hand brush texture.

Lime & Lou Team

Rated 5 out of 5 stars

Revised drawing was created and looks great

I've had Lime Lou contact me about the picture received and the issues. They listened to my concerns and were very receptive to assisting in making the corrections. I am very satisfied with the new picture I have received from them. They were very prompt and communicated in a timely manner. Would definitely recommend to anyone as it appears they stand behind their work.

1 September 2026
Unprompted review
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Reply from Limeandlou

Hi Mickey,

Thank you for taking the time to share your feedback. I'm very sorry to hear that you’re disappointed with how your artwork turned out, especially with the dark appearance around the eyes.

I take your feedback seriously and would really appreciate the opportunity to review this and see how I can make things right.

Could you please send us a clear photo of the artwork you received? Once I have it, I’ll review it closely with our team and get back to you with the best way forward.

Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

Wedding gift

Easy to find on line. Easy to work with and prices are reasonable. Oh I don’t give perfect scores as there is always room for improvement even with a company I love.

29 August 2026
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Reply from Limeandlou

We're so happy to hear you found us easily and appreciate your kind words about our reasonable prices. We value your feedback!

Lime & Lou Team

Rated 5 out of 5 stars

Nice assortment of things to choose…

Nice assortment of things to choose from. Easy shopping experience.

29 August 2026
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Reply from Limeandlou

We're so glad you enjoyed the variety of products and found your shopping experience easy! We appreciate your positive feedback.

Lime & Lou Team

Rated 5 out of 5 stars

Have purchased a yearly couple of…

Have purchased a yearly couple of prints from beach trips for past few years. Each memory comes alive with the vibrant colors and quality used by the team. Great gifts and better way to preserve memories.

28 August 2026
Unprompted review
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Reply from Limeandlou

We are so happy to hear that our prints bring your beach memories to life with vibrant colors and quality! Thank you for your kind words; we appreciate you choosing us to preserve those special moments.

Lime & Lou Team

Rated 5 out of 5 stars

Totally painless experience

Totally painless experience. Item was exactly what I ordered, and arrived almost a week earlier than expected. Would recommend seller to anyone. 10 stars

28 August 2026
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Reply from Limeandlou

We are so happy to hear that your experience was painless and that your item arrived early. We appreciate your kind words and recommendation!

Lime & Lou Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Although my original product was already in production (with mistakes on my part), they were able to provide a replacement at with an amazing deal! I can’t wait to see the finished product. Will definitely be ordering from here again!

27 August 2026
Unprompted review
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Reply from Limeandlou

We are so happy to hear about your positive experience with our customer service! We always strive to ensure our customers are satisfied, and we're glad we could help. We look forward to you receiving your new product!

Lime & Lou Team

Rated 5 out of 5 stars

Special and original gift

There was an issue with the print but Limeandlou provided a solution and delivered the replacement quickly. Very happy with how the customer service team handled things. My son and his wife absolutely love seeing their wedding date and first dance featured in such a fun and personal way! Highly recommend Limeandlou for original and special gifts!

27 August 2026
Unprompted review
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Reply from Limeandlou

We are so happy to hear that we could resolve the print issue quickly and that your son and his wife love their personalized gift! We appreciate you recommending us for special and original gifts.

Lime & Lou Team

Rated 5 out of 5 stars

I am absolutely delighted with the…

I am absolutely delighted with the picture gift designed by Lime & Lou. The attention to detail was incredible, and they captured exactly what I was hoping for. The whole process was smooth, professional, and friendly from start to finish. The finished piece was beautifully presented and made such a special, meaningful gift. I couldn't recommend Lime & Lou highly enough and will definitely be using them again in the future. Thank you for creating something so unique and memorable!

27 August 2026
Unprompted review
Limeandlou logo

Reply from Limeandlou

We are so genuinely pleased to hear how delighted you are with the picture gift we designed. It brings us immense joy to know that our attention to detail captured exactly what you envisioned and that the process was smooth and professional. We truly appreciate your kind words and look forward to creating more unique and memorable pieces for you in the future!

Lime & Lou Team

Rated 5 out of 5 stars

Great quality pictures

Great quality pictures, super quick turnaround time. I ordered and received my print within 4 days, which is unheard of these days. Gave the print to my parents and they couldn't believe how well it turned out. Would give more than 5 stars if I could!

21 August 2026
Unprompted review
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Reply from Limeandlou

We are so happy to hear about your wonderful experience and that your parents loved the print! We truly appreciate your kind words about our quality and quick turnaround. Thank you for your amazing feedback!

Lime & Lou Team

Rated 5 out of 5 stars

very responsive customer service

thanks for the fast communication and the preview service to find the right design

26 August 2026
Unprompted review
Limeandlou logo

Reply from Limeandlou

We're happy to hear that our fast communication and preview service helped you find the right design! We appreciate your kind words.

Lime & Lou Team

Rated 5 out of 5 stars

It is my first time buying anything…

It is my first time buying anything from Lime and Lou and it will definitely not be my last. Above all, their customer care was superb and they were very responsive and I loved the fact that they sent us previews of the art before manufacturing. The paintings themselves exceeded my expectations and the quality of the frames were fantastic. Amazing experience!

25 August 2026
Unprompted review
Limeandlou logo

Reply from Limeandlou

We are so happy to hear that your first experience with us was amazing! We truly appreciate your kind words about our customer care, the art previews, and the quality of your paintings and frames. We look forward to serving you again!

Lime & Lou Team

Rated 5 out of 5 stars

Record print

The print was amazingly, beautiful and personal!

21 August 2026
Limeandlou logo

Reply from Limeandlou

We are so happy to hear that you found the print beautiful and personal! Your kind words truly mean a lot to us.

Lime & Lou Team

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