Lime Heating Reviews 

62
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism, efficiency, and clear communication from the team. Many people appreciate the friendly, knowledgeable, and helpful staff who go above and beyond to ensure customer satisfaction, often arriving on time and resolving issues quickly. Reviewers frequently mention the high standard of work, with jobs completed as requested, and the engineers leaving the work area clean and tidy. However, some customers also noted occasional issues, such as an engineer leaving a valve turned off, resulting in no hot water for a period. Additionally, a few people experienced engineers arriving early without prior notification, which caused inconvenience.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the excellent and reliable service... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness, professionalism, and knowledge.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service and great communication throughout. The gas engineer was very polite and put up with my dog pestering him constantly. He also checked a gas appliance that wasn’t on the check list, w... See more

Company replied

Rated 5 out of 5 stars

My letting agent contacted Lime Heating on my behalf and I was contacted by Lime Heating within an hour to book in an appt for them to come out, again this was very swift. The first issue was ident... See more

Company replied

Rated 5 out of 5 stars

I struggled to find an online or local company to replace a boiler in a timely fashion. I chanced upon lime heating through trust pilot. Their excellent reviews was well founded as the boiler was inst... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Five Stars for Lime Heating Lime Heating have been looking after our boiler for the last three years, and the difference compared to our previous local company has been night and day... See more

Company replied


Company details

  1. Central Heating Service
  2. Gas engineer
  3. Heating service
  4. Plumber

Written by the company

Welcome to Lime Heating. We bring a fresh approach to heating and gas and a commitment to delivering results that exceed your expectations. Our Gas Safe registered team are here to solve your heating and plumbing issues with expertise, reliability, and a customer-first approach. From dripping taps to boiler installs, we're here to help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(62)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very professional and punctual…

A very professional and punctual company. Within 3 hours of reporting my toilet leak a very friendly plumber was onsite and repaired in no time at all.
Highly recommended.
Nick Emerson Valley.

20 February 2026
Unprompted review
Lime Heating logo

Reply from Lime Heating

Thanks for taking the time to share your experience, Nick. We're glad we were able to fix the issue for you. We know how stressful it is when you've got a leak!

Rated 5 out of 5 stars

100% recommended

Highly recommend this company, work carried out to a very high standard, engineers very knowledgeable, especially Lee who was punctual, friendly and explained in detail the work being carried out

17 February 2026
Unprompted review
Lime Heating logo

Reply from Lime Heating

Thanks for the 100% recommendation! Great to hear you found Lee's explanations clear and helpful. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Outstanding service

Outstanding service, as always, issue fixed in no time! Very professional and helpful. Highly recommend to everyone. Also quick and great communication!

9 February 2026
Unprompted review
Lime Heating logo

Reply from Lime Heating

Thank you, Klaudia! We're so grateful that you recommend our company and that you found our team helpful and professional.

Rated 5 out of 5 stars

Boiler repair

The boiler was leaking, and an engineer was made available at the earliest convenience. The problem was quickly identified and fixed on the same day without any delays. So far, everything is going well. The engineers were professional and well-trained. I also received a call a few days later to check that everything was still working properly. Thank you.

4 February 2026
Unprompted review
Lime Heating logo

Reply from Lime Heating

Thank you for sharing you're experience of boiler repair with Lime Heating! We always aim to deliver quick and efficient repairs and we're delighted to hear that everything is still running as it should.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Five Stars for Lime Heating

⭐️⭐️⭐️⭐️⭐️ Five Stars for Lime Heating

Lime Heating have been looking after our boiler for the last three years, and the difference compared to our previous local company has been night and day. Their service has been consistently reliable, professional, and genuinely caring.

Over Christmas we had a leak that went from bad to worse, and they went above and beyond to get us sorted quickly during an already stressful time. When a similar leak happened again recently, they were out within just a few hours and had everything fixed without any fuss.

It’s rare to find a company that’s this responsive and trustworthy. I wouldn’t hesitate to recommend Lime Heating to anyone.

26 January 2026
Unprompted review
Lime Heating logo

Reply from Lime Heating

Hi Jay, thank you for your kind words and wonderful review of our team. We're delighted that Lime Heating has become your go-to for boiler care and that we've earned your trust these past 3 years! We look forward to working with you again, whenever you need us!

Rated 5 out of 5 stars

Engineer was really polite and worked…

Engineer was really polite and worked quickly/efficiently to resolve the problem.

28 January 2026
Unprompted review
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Reply from Lime Heating

Thank you so much for taking the time to leave us a review, we really appreciate it!

Rated 5 out of 5 stars

Lee from Lime Heating came out to do a…

Lee from Lime Heating came out to do a boiler service- highly recommended as he was punctual, professional, knowledgeable & friendly😁👍

23 January 2026
Unprompted review
Lime Heating logo

Reply from Lime Heating

Thank you, Samantha, for leaving this great review for Lee!

Rated 5 out of 5 stars

Job completion in good time with minimal fuss

My kitchen two was leaking and tap heads come off 2 other taps. The plumber arrived in good time, was polite and professional, he completed the job in good time and dod he best to clean up after himself. Will definitely recommend to friends and family.

15 January 2026
Unprompted review
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Reply from Lime Heating

We really appreciate this. We rely on your word of mouth recommendations... and wonderful reviews like this, of course!

Rated 5 out of 5 stars

Steve was very helpful

Steve was very helpful, friendly, well mannered and went above and beyond.

16 January 2026
Unprompted review
Lime Heating logo

Reply from Lime Heating

Thanks for taking the time to leave a review, Lauren!

Rated 5 out of 5 stars

What More Could I Ask?

The service engineer was very pleasant and kept items away from where I'd requested in my rather small hall. Everything was left very clean and he told me that everything was sound.
What more could I ask?

15 January 2026
Unprompted review
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Reply from Lime Heating

Thanks Natasha, we really appreciate your review and so glad you found our engineer took good care in your home.

Rated 5 out of 5 stars

Changed new boiler

Changed new boiler. Highly professional, excellent service.

28 November 2025
Unprompted review
Lime Heating logo

Reply from Lime Heating

Thank you for choosing Lime Heating to replace your boiler!

Rated 5 out of 5 stars

Faultless and friendly!

From booking to completion of job - faultless! Never had such a thorough boiler service and Steve was so friendly! I have booked another appointment for my second property!

27 November 2025
Unprompted review
Lime Heating logo

Reply from Lime Heating

What a great review, thank you. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Annual boiler service

The company contacted me to remind my annual service was due. A date and time was made and the engineer arrived on time- leaving a message before hand to say he was on his way. He was efficient and tidy and the service was completed. I have no hesitation in recommending Lime Heating.

22 September 2025
Unprompted review
Lime Heating logo

Reply from Lime Heating

Thank you, Jennifer. We know no-one loves getting their boiler serviced so we aim to make the whole process as easy and painless as possible!

Rated 5 out of 5 stars

Routine service. Polite and friendly.

Routine service. Left me feeling more at ease about my heating system. Polite, friendly. Payment process was managed well.

22 September 2025
Unprompted review
Lime Heating logo

Reply from Lime Heating

We love this review, Kathy! So glad to hear that you're feeling more at ease with your heating and that you found the process straightforward.

Rated 5 out of 5 stars

Trust worthy and well trained

The knowledge and clarity in the way it was used. Along with professionalism cleanliness and ability to understand our needs and deliver them to a high standard. The process from estimate to booking and completion of the job. Truly excellent!!!

15 September 2025
Unprompted review
Lime Heating logo

Reply from Lime Heating

Thanks for sharing such a positive review of our team's skills, John!

Rated 5 out of 5 stars

Excellent service

Excellent service. Arrived on time. Professional service. Pleasant and explained, showing photos, of a problem, which needs to be sorted. Very happy to let Lime Heating do the repair.

11 August 2025
Unprompted review
Lime Heating logo

Reply from Lime Heating

We're so glad you're happy with our services. Clear communication is really important to us so feedback like this is a wonderful endorsement of what we're doing. Thank you!

Rated 5 out of 5 stars

Faultless, 1st class service

I came across Lime Heating by pure chance, as I had a problem with a shower which I had put up with for sometime, so I took the chance to ask their advice. The reply given was helpful and sounded knowledgable and honest. I finally got the time to ask them for quote for replacing the shower completely. This was a fair price, and do I asked for them to come out. Thankfully I did. The work done has been without fault, completed as asked, as quoted and the guys themselves polite left the job clean and tidy.
I am not one for leaving reviews, however I appreciate that finding good honest tradespeople these day is not easy. So I any giving credit where credit is due. Trust the reviews written for this company, I did and I’m grateful. Lime Heating will be my go-to, should I ever have any plumbing or heating needs in the future.

14 August 2025
Unprompted review
Lime Heating logo

Reply from Lime Heating

Such fantastic feedback, thank you, Andrew! We're extra grateful that you took the time when you don't normally leave reviews. It's so helpful to anyone in your recent position – trying to find a good plumber to take a chance on! Thanks again, and we’ll be here whenever you need us in the future.

Rated 5 out of 5 stars

Landlords gas certificates

Prompt, efficient and friendly service .. great team to work with - highly recommended

15 July 2025
Unprompted review
Lime Heating logo

Reply from Lime Heating

Hi Graeme, thank you for taking the time to leave a review. We know how important prompt and efficient service is for landlords so we're thrilled that you've been happy working with our team!

Rated 5 out of 5 stars

Used Lime a few times now

Used Lime a few times now, and always a great job done. Clean workmanship and gets us the end result we want. An easy recommend.

9 July 2025
Unprompted review
Lime Heating logo

Reply from Lime Heating

We really appreciate you taking the to share your review! And we love that you're happy with the end result 💫

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