linaa.se Reviews 60

TrustScore 4.5 out of 5

4.3

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Company details

  1. Hobby shop

Written by the company

Linaa AB är ett dotterbolag till det danska företaget Linå A/S, som funnits på marknaden i mer än 40 år. Vi tillhandahåller material till slöjd, utomhuspedagogik och fritidsaktiviteter för skolor och institutioner, men vi säljer även till privatpersoner och företag. Vi har ett stort utbud av maskiner, utrustning och verktyg. Du hittar även material för slöjd/hantverk och design samt biologi, geografi & natur och teknik. Vi har även produkter för det aktiva friluftslivet, här finner du bland annat tillbehören till eldstäder och tält. Du hittar mer än 6000 produkter på vår webbshop och vi får ständigt in nya produkter i vårt sortiment. Om du letar efter en specifik produkt, är du välkommen att kontakta oss.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

60 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Always quick to ship and they have such…

Always quick to ship and they have such a wide variety of items. I have made several purchases and I was happy with all of them. Highly recommend!

17 February 2025
Unprompted review
linaa.se logo

Reply from linaa.se

Hi John,

Thank you so so much for your wonderful review! ⭐⭐⭐⭐⭐
It means so much for us to hear that you've been happy with all your purchases as well as our wide variety of items. And THANK YOU for wanting to give us such an amazing recommendation👏

Thank you for your support. We look forward to serving you again soon 😃

Best regards,
Team Linå

Rated 5 out of 5 stars

Great wooden leaftree planks of…

Great wooden leaftree planks of european origin, not american import, easy to use website, great assortment and top notch customer service.

12 February 2025
Unprompted review
linaa.se logo

Reply from linaa.se

Hi Felix

Thank you so so much for your amazing review! ⭐⭐⭐⭐⭐

We're so happy to hear that you appreciate our selection of European-origin wooden leaftree planks and found our website easy to use.

Providing a good customer service experience is our top-priority, so it’s wonderful to hear that you have had a good experience with our support 👏

We truly appreciate your support and look forward to serving you again! 🙌

Best regards,
The Linå Team

Rated 1 out of 5 stars

Oak25

Ordered and received three pieces of oak from Denmark. The impression is that they are leftover pieces from demolition objects. A piece of oak seems to be surface-treated/painted on one side. Another looks to be damaged by moisture. Not worth the money.

13 February 2025
Unprompted review
linaa.se logo

Reply from linaa.se

Hi Hill,

Thank you for your review and your comments.

However, we would have preferred if you had contacted our customer service directly when you received your order so that we could have had a good dialogue about it.

After your review on Trustpilot, you sent us a picture of the wood you received.
It is very clearly tannin stains and not moisture damage on the wood. Oak wood easily develops tannin stains, but these are only on the outer surface, and as soon as you start working with the wood, they will no longer be visible.

Even though there is nothing wrong with the wood, we have still offered to take your order back at no cost and refund your purchase fully.

Additionally, I can confirm that the wood has not been treated/painted and that it is not leftover wood.

We have otherwise only received very positive feedback about our wood.

Our offer to take back the wood still stands, and if you have any further questions about the quality of our wood please feel free to contact our customer service - we welcome the dialogue ☺️

Best regards
The Linå Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Great products.

30 January 2025
Unprompted review
linaa.se logo

Reply from linaa.se

Hi Peter

Thank you so so much for the kind review ⭐⭐⭐⭐⭐
We really appreciate that so much! 🙌

Best regards,
The Linå Team

Rated 5 out of 5 stars

Good service

Good service, helpful!

12 February 2025
Unprompted review
linaa.se logo

Reply from linaa.se

Hi Ola

Thank you so so much for your kind review! 🙌 It means the world to us!

Rated 5 out of 5 stars

Great service

Thanks a lot for the service, the products are amazing and the delivery was well organized, fast, and I got clear info about the tracking. Sure I suggest to friends...

5 February 2025
Unprompted review
linaa.se logo

Reply from linaa.se

Thank you so so much for your kind words! We're thrilled to hear that you enjoy our products and had a smooth delivery experience. Your recommendation means the world to us! Looking forward to serving you again soon. 😊🚀

Rated 5 out of 5 stars

Excellent support!

20 December 2024
Unprompted review
linaa.se logo

Reply from linaa.se

Hi Gösta 😃

Thank you so much for your review.
We appreciate it so much and we are happy to hear that it's been a good experience to talk to our support.

We wish you a Merry Christmas.

Best wishes,
The Linå Team

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