Lindo Guitars Reviews 464

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the quality of their products and the exceptional customer service. Customers frequently highlight the beautiful design, sound quality, and playability of the instruments, often noting how well they are set up upon arrival. The staff are consistently described as helpful, professional, and responsive, making the purchasing process enjoyable and resolving any issues quickly. Many people appreciate the fast and safe delivery, with some even receiving extra accessories as a bonus. However, some customers experienced minor cosmetic issues or concerns with specific components like machine heads, though these were often resolved by the supportive customer service. A few people also noted that while the instruments are generally well-built, some arrived without a perfect setup or intonation, requiring further adjustments.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the beautiful appearance, high quality, and... See more

Quality

Customers had positive experiences with quality, frequently praising the beautiful appearance, finish, and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as friendly, helpful, and... See more

Customer service

People report positive experiences with customer service, highlighting fast, fantastic, and amazing care and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and reliable shipping, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This year Lindo guitars have been running monthly competitions on social media with a chance to win a guitar for liking, commenting & sharing posts. I was extremely lucky & won a Sahara V2 on 1st O... See more

Company replied

Rated 5 out of 5 stars

6 months ago I bought a Lindo Swallow dreadnought acoustic electric guitar. I'm an enthusiastic 71 year old learner - 3 years since I first picked up any instrument, and that was my second acousti... See more

Company replied

Rated 5 out of 5 stars

Brilliant, Flynn has directly helped to resolve an issues very quickly. The incorrect bass strings were sent to me and he arranged for a new set to be posted out. Absolutely smoothly - fast and fantas... See more

Company replied

Rated 5 out of 5 stars

After seeing guitarist Becca Obeng play Lindo's strikingly beautiful Koya guitar online, I knew I had to purchase one for myself. I ordered it and it arrived quickly. The setup - professionally done b... See more

Company replied


Company details

  1. Guitar Shop
  2. Musical instrument shop

Written by the company

At Lindo Guitars, we design and produce our own exclusive range of acoustic, electro-acoustic, electric, bass, and classical guitars — combining innovation, style, and playability. Founded in Bristol, UK, our mission is to create high-quality instruments that inspire musicians of all levels, from beginners to professionals. All design work and final guitar setup is completed in Bristol, UK, ensuring the highest quality control before shipping. Every guitar is dispatched directly from Lindo Guitars in Bristol, so our customers receive their instrument in perfect playing condition. We are proud to offer free UK mainland delivery, competitive international shipping rates, and exceptional customer service that consistently earns us five-star reviews. Our team is passionate about guitars and dedicated to providing expert advice, after-sales support, and a smooth, enjoyable buying experience. From unique designs to meticulous craftsmanship, every Lindo Guitar is made to deliver outstanding tone, comfort, and visual appeal. Whether you’re performing on stage, recording in the studio, or playing at home, our instruments are built to inspire your music journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

464 reviews

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1-star

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Rated 5 out of 5 stars

Amazing Guitar!!!

Amazing Guitar!!!
I've been looking for a white guitar for over 2 years now (especially an electro-acoustic one) I purchased the DOVE V3 and honestly...stunning instrument, the color is lovely, the sound is amazing and fairly I am in love with it. I was very nervous to order it as I've tried a couple from Amazon but I had to return them and after years of searching, I found the one. Thank you Lindo.

15 April 2024
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your wonderful feedback! We're thrilled to hear that the DOVE V3 has met your expectations and that you've fallen in love with it. We understand the hesitation that can come with ordering instruments online, especially after previous experiences, and we're so glad that our guitar proved to be the right choice for you. Your kind words mean a lot to us, and we hope you continue to enjoy playing your new guitar. If you ever have any questions or need assistance, we're here for you. Happy playing!

Rated 5 out of 5 stars

My search is over…

Over the years brought five Lindo guitars and many years had many guitars but there is only one guitar that I remember the most, going back to 1980s I brought an Encore a very cheap guitar, but it stood out because of the price, how it looked and sounded. It had this smooth sound and yet the full body feel and since then found it very hard to find a guitar to match. I suppose many might not of liked it and sure the more expensive ones to some professionals sound a lot more better. But this is my personal opinion and to me was the best guitar. But I gave it away in the 1992 and didn't buy another guitar till 1995.

Since then brought some of the best brands, Fender, Yamaha and even Epiphone never quite got to the Gibson, but Lindo is a guitar manufacturer that as stood out to me that is because the first guitar I brought from this company was the Infinity a slim guitar and it had that smooth sound but not the full body, I also brought the Alien which had a small sound hole but very tinny, suppose this was made for the more heavier music but wasn't that keen on it. Then I brought a beginner guitar for my son who never got into it, I drifted from Lindo and tried some others Gear4music, Fender, Yamaha and Epiphone but again never found what I was looking for. Even so I drifted from Lindo they had the closest guitar to what I was looking for, so I brought the Skull another slim guitar, I liked it but still not what I was after.

Even so it was a slim guitar like the infinity it didn't have the smooth sound but did have some of the body, again more of a guitar for the heavier music. Well for a few years I have been looking at Lindo Dove but sound hole was putting me off committing to buy it, but I had gone a very long and expensive way round as got to thinking maybe it me just being dissatisfied, I don't know why I am not a fantastic player just a few cords but I just loved playing that encore in the 80s and never felt the same since I got rid of that guitar. But now got the Lindo Dove and feel I found what I have been looking for, well Lindo to me as guitars to meet everyone's needs and just glad eventually the sound hole didn't put me off, so eventually my search is over thanks to Lindo.

12 April 2024
Unprompted review
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Reply from Lindo Guitars

Thank you so much for sharing your journey with guitars and your experiences with our Lindo models. We're thrilled to hear that after such a long search, the Lindo Dove has met your expectations and brought back the joy of playing. We appreciate your loyalty and the detailed feedback you've provided over the years. Happy playing!

Rated 5 out of 5 stars

2nd Showroom vist

Well this is my second trip to the showroom and finally got to meet Flynn top guy plus hes got a great team behind him I had a Sahara bass that needed the action tweaking and of course they was so happy to sort for me with perfection this business as the best customer service I've seen in years you don't get now days keep up the good work guys till we meet again regards clint

8 April 2024
Unprompted review
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Reply from Lindo Guitars

Clint, thanks for the wonderful feedback! It was an honor to meet you, too. We’re always here to ensure your instruments play just right, so don’t hesitate to reach out if there’s anything else we can do for you. Looking forward to your next visit!

Best,
Flynn and the Team

Rated 5 out of 5 stars

Guitars and Customer Services

I bought my first Lindo in 2009 and another one this Apr. The sound and quality of both products has been great. There was a minor issue with the recent guitar, but the customer service to resolve the problem was some of the best I have ever experienced.
Great guitars with exceptional customer service.

8 April 2024
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your kind words and for being a loyal Lindo customer since 2009! We're thrilled to hear you've enjoyed both your guitars and that our customer service team was able to assist you effectively with your recent issue. Your satisfaction is our top priority, and we look forward to continuing to provide you with great guitars and exceptional service.

Rated 5 out of 5 stars

Great Guitar and Great Customer Service

I got the Mizumi Electro-Acoustic guitar and it is great! Beautiful colors and art with a comfortable feel and great sound. The cutout is nice and deep for the higher frets and the built in tuner and luminlays are very nice features. I'm very satisfied with the guitar itself.

I also want to give a huge shout-out to Lindo's customer support, Flynn in particular. When an issue was found on my original guitar, he was incredibly helpful and communicative in getting this resolved. And a perfect replacement was sent out very quickly. The customer service alone is enough for me to recommend Lindo Guitars to anyone, let alone the beautiful Mizumi model. I'm overall impressed and very happy with both the product and service.

25 March 2024
Unprompted review
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Reply from Lindo Guitars


Thank you for your incredibly kind words! We're thrilled to hear you love your Mizumi Electro-Acoustic guitar and had a positive experience with our customer service. Your satisfaction is our top priority, and Flynn is delighted to have been able to assist you. Enjoy your beautiful guitar, and we're here anytime you need us.

Rated 5 out of 5 stars

At last a company with excellent customer service and product's.

The service from Lindo from start to finish was exceptional. Delivery was next day, and i was kept informed of the process throughout.

I had a couple of queries and they were answered very promptly and clearly.

They also have a cracking range of unique guitar's.

There’s definitely another purchase planned from them in the future,

11 March 2024
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your kind words and for highlighting our service and product range. We're thrilled to hear about your positive experience and look forward to your next purchase. Your satisfaction is our top priority!

Best regards,
The Lindo Team

Rated 5 out of 5 stars

Just would like to say

Just would like to say. I just traded my Martin gpcpa5k for a lindo white dove. The lindo is a way better guitar than the Martin was. I will definitely try another lindo in the near future. I never heard of this kind in Canada. I am very pleased with this lindo white dove .

1 March 2024
Unprompted review
Lindo Guitars logo

Reply from Lindo Guitars

Thank you for your incredibly kind words and for sharing your positive experience! We're thrilled to hear that the Lindo White Dove has exceeded your expectations, especially when compared to such a renowned brand as Martin. It's always our goal to provide quality instruments that resonate with our customers, both in sound and feel.

We're delighted that the Lindo White Dove has found a new fan in Canada! Your support means the world to us, and we can't wait for you to explore more from our range in the future.

Thank you once again for choosing Lindo, and for taking the time to leave this wonderful review. We're looking forward to serving you again.

Rated 1 out of 5 stars

This company sends out cheap merchandise

This company sends out cheap merchandise made in china. Their guitars are like kids toys that do no stay in tune. When you try and return it they make you pay for the return charges. Then the product take 1 to 2 months to get there. They are supposed to send the buyer a return slip then the product would get there in 7 to 10 days by air. I requested a refund from Esty and because it took so long to return and Klarna had filed a dispute on my behalf Esty had to cover the cost. They make up excuses. They are away ect...So they end up with their cheap crappy guitar and all the money. So they can turn around and sell it to some other unknowing customer. This is why I am writing this review. It is a total scam. They try and act nice because they are afraid of bad reviews. Don't fall for it don't buy anything from this store.

27 February 2024
Unprompted review
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Reply from Lindo Guitars

To clarify: The customer ordered a 3/4 size travel guitar, later realising they preferred a full-size due to the giftee's height. Instead of admitting the mistake, they unjustly criticised the product. We welcome returns for refunds; however, return postage falls on the buyer. They selected slow shipping through Canada Post, leading to delays. Despite instructions to mark the parcel as 'return', it wasn't, incurring us with a £150 import charge. The customer had stopped their initial payment and was flagged for fraud by Klarna, meaning the guitar wasn't paid for. We attempted a full refund but were blocked by Etsy. Proof was provided to the customer. We cancelled the transaction, but without the customer settling with Klarna, we cannot proceed. We kept in contact with customer throughout.

Rated 5 out of 5 stars

This is a lovely guitar for a good…

This is a lovely guitar for a good price and will be my go to guitar for everyday use albeit it is good enough to play at gigs. I love it! I highly recommend this musical instruments store to any musician.

2 February 2024
Unprompted review
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Reply from Lindo Guitars

Thanks very much Jessica! Wishing you all the very best on your Lindo guitar journey :)

Rated 5 out of 5 stars

I received today the lindo koya…

I received today the lindo koya electric guitar. Very beautiful instrument. It worth the money and all the anxiety due to (out of UK) shipment. Very light, magnificent fretboard. I am looking forward to try a lot of musical stuff.
Thanks also for the gifts and for all the support that i needed due to customs office to finally receive the guitar. Special thanks to flynn!!

16 February 2024
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your wonderful 5-star review! We're thrilled to hear you love your new Lindo Koya electric guitar and found it worth the wait. Your satisfaction and enjoyment of our instruments are what drive us.

Enjoy making music with your Koya, and don't hesitate to reach out if you need anything else. Happy playing!

Best Wishes,

The Lindo Guitars Team

Rated 5 out of 5 stars

Lindo Swallow guitar

I have the Lindo Swallow guitar and it is everything I hoped for. Chose the steel strings and the sound quality is excellent. The built in tuner makes life a lot easier and works really well. Its absolutely gorgeous too. The customer service was brilliant and the guitar was delivered quickly with no issues. Would 100% recommend Lindo guitars to anyone.

15 February 2024
Unprompted review
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Reply from Lindo Guitars

Thank you for your glowing review! We're delighted you love your Lindo Swallow and appreciate your recommendation. Enjoy your music journey!

Rated 5 out of 5 stars

I purchased a Lindo Neptune and not…

I purchased a Lindo Neptune and not only does it sound amazing it's absolutely beautiful and so well made.
A fantastic guitar for such a good price.
It arrived next day and the customer service and support has been outstanding.
I am really enjoying the guitar and highly recommend

14 February 2024
Unprompted review
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Reply from Lindo Guitars

Thank you so much Emma! We really appreciate it :)

Rated 5 out of 5 stars

I recommend Lindo !

Customer service very top !
Shipping fron France they explains all : shipping, delivery etc.
Arriving very quick
Very weel packaged
I recommend Lindo !

16 January 2024
Unprompted review
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Reply from Lindo Guitars

Thanks very much Nadia! Hope you had a great Birthday with your new guitar!:)

Rated 5 out of 5 stars

A really lovely guitar

A really lovely guitar. With a lovely tone. And it arrived very quickly. Buy one you won't be disappointed.

17 January 2024
Unprompted review
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Reply from Lindo Guitars

Great to hear Julie! Thanks very much for the review!

Rated 5 out of 5 stars

Ordered a Slim Blue

Ordered a Slim Blue
Arrived quickly in perfect condition and plays very nicely. I normally 'play' electric but the Lindo is an excellent instrument to relax with - easy to play and the tone is good. Very good value.
I contacted customer service with a string guage query and the response was just about immediate and professional.

11 January 2024
Unprompted review
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Reply from Lindo Guitars

You're a star Bill! Great to hear you are happy and thank you very much for the support! Happy guitaring! :)

Rated 5 out of 5 stars

A five star experience

Beautiful product. Easy process. The staff were brilliant and couldn't have been more helpful. Great communication. Speedy despatch. Would certainly buy from again. Many thanks

6 December 2023
Unprompted review
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Reply from Lindo Guitars

Many thanks for the support Julian! Really glad to hear you are impressed with our new Lindo Sahara electric guitar!

Rated 5 out of 5 stars

Absolute beginner at 76 but trying…

Absolute beginner at 76 but trying hard. Ordered a Bstock. I don't have a micreoscope so I couldn't find any blemishes. What a lovely instrument and what great service. Thank you. As I get better I'll get a Neptune. Meanwhile back to the sore fingers. Thanks again Lindo and well done.

6 December 2023
Unprompted review
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Reply from Lindo Guitars

Hi Peter! Thank you very much for the review. It's very much appreciated. Enjoy your Lindo Guitars journey and we look forward to hearing from you again in the future!

Rated 5 out of 5 stars

Just LOVE the Lindo White Dove V2…

Just LOVE the Lindo White Dove V2 left-handed guitar I bought a couple of months ago. As well as its stunning good looks the tone is excellent and full. It stays in tune for ages with only very minor adjustments. There was a problem with the order but Flynn dealt with it speedily and efficiently. Lindo really takes customer service seriously. Nothing is too much trouble. This is my second Lindo guitar, but it certainly won’t be my last. Highly recommend this company, its customer service and its products. Lindo is the total package.

13 September 2023
Unprompted review
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Reply from Lindo Guitars

Thanks so much for this! It's our pleasure to have you as a customer. Enjoy your guitars!

Rated 5 out of 5 stars

Just got a nice surprise from my family…

Just got a nice surprise from my family for my 60th birthday a lindo Sahara electric guitar it looks & sounds amazing through a practice amp can't wait to gig it thank you lindo.

14 November 2023
Unprompted review
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Reply from Lindo Guitars

Many thanks for the support John! Really happy to hear you are happy with the new Lindo Sahara electric guitar! Happy 60th! :)

Rated 5 out of 5 stars

Iv just received two guitars from lindo…

Iv just received two guitars from lindo that I ordered late Friday. I bought the B stock galaxy slim electro acoustic graphic art finish for my wife and the left handed ORG_SL slim for myself. Both came very well packaged, and they look and sound great. I had a good look at the B stock guitar and couldn't find a single blemish on it. If in doubt, speak to the lindo team. They are very customer focused and really nice people. Both guitars needed very little tuning, and the gig bags they come with ad a nice touch. I will definitely buy from lindo again, and would happily recommend them to anyone.

18 October 2023
Unprompted review
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Reply from Lindo Guitars

Our pleasure to have you as a customer Kevin! Enjoy your Lindo guitar journey!

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