Linearvintage 

Last winter I ordered a nupste North Face which cost more than 200€. The package never arrived, in fact, they told me it had arrived back to the shop 3 months later.
Finally, when I asked for the refund of my money they just stopped answering my messages until now.
It just feels like they just want to steal and scam their own clients.
This is the worst experience I've ever had with a vintage online shop.

horrible customers service, bought a jacket and when it arrived it had a rip in it that wasn’t pictured. it has been ‘fixed’ and since it is vintage things like this can be expected but i no longer wanted the jacket so returned it. i sent a picture and emailed them letting the. know i would be returning it. i sent the jacket off and haven’t received a refund and it has been nearly 2 months now. terrible do not buy from them i dm’d them on instagram and received no correspondence on there either

Does anyone know where I can take legal action against this company? Sent an order back in perfect condition unworn as it didn’t suit. Didn’t receive my refund and I’m now just being ignored on emails, Instagram and Facebook. Shocking service and want them to pay for it.

If you have an issue with your order they will just ignore you. Tried to contact them regarding a return as the measurements were wildly inaccurate when the item arrived. After repeated emails and Instagram DMs I received one reply but then they just fobbed me off once again. Once they have your money they don't give crap. AVOID AT ALL COSTS!

If your order doesn't arrive or you want a refund then you will not be able to speak to anyone. They will not reply to you.

Don't bother

Shocking customer service. Will not answer emails regarding a refund. Would never buy from them again. Scam company.

Scam company. Took my money, didn’t deliver and don’t answer when I reach out.

This website is scam. Been chasing 300$ refund for 7 months now without luck. Don't ever pay for anything from this scam site.

ordered a few times now and have always been so impressed! Fast delivery, great products and amazing value! Will definitely order from here again

Customer service is awful. I have been chasing my refund for over a month and they have stopped replying to my emails. Don’t trust the reviews on their website.

The customer service is very bad.

No response on email or Instagram.

Still waiting for my reply. I will update this review when I get one.

Order #10684

I ordered on the 28th of December it’s now the 6th of February I haven’t received what I ordered I have had to contact the carrier service that was to ship it and it has been sent back because there was an issue on Linear’s end with customs. I have sent numerous emails that no one is getting back to I spent over 200€ On what I bought. Absolutely terrible customer service I don’t even know will I be getting the item sent back to me or a refund because no one is responding

The customer service here is poor. I had to email twice before I got my first, and only reply. The email stated my parcel was lost in transit, and a refund would be processed if I had not received the parcel within the next week. This was nearly 3 weeks after my initial order. I have since emailed 4 times in the past 3 weeks and not received a reply. I have only ordered from here a couple of times before, but won’t be ordering again.

good items hell yeh, but service is so bad they don’t and they won’t answer you even if you wait for 10 years
just for your known being kind and taking care of your consumers is the key for a good business.