Customer service is non-existent.
Customer service is non-existent.
I've received a bad product that I wanted to return. The customer service ignored my emails.
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Customer service is non-existent.
I've received a bad product that I wanted to return. The customer service ignored my emails.
I use my thai sim card, thai address for delivery, yet for 2 months I have been unable to use the lineman food app. Constantly unavailable.
Use grab or foodpanda at least they actually work 👎🏻
I had the worst experience with the Lineman app. I canceled an order because the delivery was extremely delayed, only to be slapped with food charges for something I never received. This is unacceptable and feels like outright extortion. The delay was on their end, yet I was forced to bear the cost.
Their customer service was equally disappointing—no resolution, no accountability, just empty apologies. If this is how they treat loyal customers, they can count me out. Avoid this app if you value your time and money.
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