Ada & Ina Fabrics Reviews 

210
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the natural linen fabrics, noting they are wonderfully durable, beautifully made, and perfect for various custom home projects like curtains and bedding. People also love the extremely fast delivery of helpful free swatches that make choosing the right colours and textures very easy and straightforward. Though some reviewers were not happy with minor issues regarding workmanship, mentioning unevenly cut blinds and surprisingly tight widths. A few other people also felt that certain fabric linings were rather thin or cast an unexpected light into the room.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the exceptional quality of the... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction with the exceptional, heavy... See more

Service

Customers had positive experiences with service, frequently highlighting efficient support, helpful staff... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders and samples arrive... See more

Order

Clients share positive opinions on order experiences, frequently highlighting very quick response times for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A single linen duvet (natural) and pillowcase (off white). Cover bought for wool summer duvet. Linen lovely. Design details like large buttons and far corner cut-offs to stop duvet drag both practical... See more

Company replied

Rated 5 out of 5 stars

I have been buying linen fabrics from Ada &Ina for many years. I make my own blinds and curtains, and their widths, sizes and range is phenomenal. And it's also great that these fabrics are sourced f... See more

Company replied

Rated 5 out of 5 stars

I was lucky enough to visit Ada & Ina in person. Looking for a very particular shade of linen to match a Panama, I greatly benefitted from their expertise. Dress made ready for a wedding in the sum... See more

Company replied

Rated 5 out of 5 stars

We absolutely love the curtains that have been made to size for our bedroom window. Beautiful material and full blackout. Very happy with the aesthetic. One thing that was a bit disappointing – it... See more

Company replied


Company details

  1. Curtain Maker and Retailer
  2. also in
  3. Bedding Shop
  4. Blinds shop
  5. Curtain Shop
  6. Decoration and Interior Design Store
  7. Fabric Shop

Written by the company

Ada & Ina sells 100% natural linen fabrics for curtains, upholstery & soft furnishings as well as made to measure linen curtains & roman blinds.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

210 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(210)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really pleased with my blind

Really pleased with my blind. It’s well made and arrived really quickly. Would definitely buy from here again.

28 August 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you Tara!

Rated 5 out of 5 stars

Great experience dealing with and taking delivery of curtains.

We had a very good experience with Ada and Ina from the beginning. They sent us tester fabrics very quickly and were just as quick responded to our queries before ordering. Our subsequent 3 sets of curtains were lovely and hang just as expected.
Thank you very much.

20 August 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you Gail. Your kind feedback means us a lot.

Rated 5 out of 5 stars

Inspirational Website…

This is such a good website that gives so much detail about the fabrics available, it shows that these guys value good materials, know their stuff and want to pass this on to customers. Has inspired me to consider spending much more than I planned!

20 August 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you! That means a lot as that is exactly how we feel about our fabrics and try to tell all possible details to help our customers love them as much as we do. Currently we're working on adding more photos for our fabrics, as those are important as well. It will take time, but we'll keep going and continue improving every week if we can!

Rated 5 out of 5 stars

Fantastic service AGAIN

Fantastic service AGAIN. Won't order from any other company. Prompt receipt of sample fabrics & then an amazing 3 days to receive a pair of bespoke interlined curtains! Superb quality, beautifully made - a VERY happy customer. I'd give them 10 stars if I could.

12 August 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you so much Susi! We're so happy to hear you had a great experience with us!

Rated 5 out of 5 stars

Excellent fabric for curtains delivered on time.

The fabric samples were sent out immediately and were all really lovely. We choose our favourite and it was delivered within time for a curtain-making project with a tight deadline. The fabric quality is superb and the print is excellent. I would highly recommend.

8 August 2025
Unprompted review
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Reply from Ada & Ina Fabrics

We are most grateful for your recommendation and very happy indeed that we we able to meet your expectations.

Rated 5 out of 5 stars

Can’t praise this company enough

Can’t praise this company enough. So very helpful with my complicated query about a previous order over a year ago which I wanted to repeat. Beautiful high quality fabric and very fast delivery. Excellent all round.

1 August 2025
Unprompted review
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Reply from Ada & Ina Fabrics

We're always happy to help! Thank you so much!

Rated 5 out of 5 stars

Beautiful curtains

Beautiful curtains, excellent quality. I am really happy with them and the service provided.

31 July 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you Suzie!

Rated 5 out of 5 stars

What great curtains

What great curtains. I would defiantly be going back for some more curtain's in the future.
They where delivered on time with no fuss at all.

30 July 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thanks Andy!

Rated 5 out of 5 stars

I ordered some samples and they came…

I ordered some samples and they came quickly. I feel this company is helpful,good quality and will be ordering from them again. They have a fantastic range of colours. Look forward to my order

25 July 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you Anne. It's good to hear the samples arrived quickly as we use 1st Class and that you liked our selection of colours as well.

Rated 5 out of 5 stars

V happy customer

Excellent product....I have bought multiple bed sets now...

29 July 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you George, we are pleased to hear you like the bedding!

Rated 5 out of 5 stars

Fantastic Quality Pure Linen

The quality of the bed linen is amazing. I ordered the pure linen duvet set for starters and loved it so much that I ordered another set plus flat and fitted sheets. The prices are good as compared to other on line shops. Ordering process is easy and straightforward and despatch of in stock items is very quick. I am actually reassured that some items are out of stock at times, it shows they are top sellers. Thank you Ada and Ina.

28 July 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you so much! We do aim to dispatch in stock items quickly, in most cases the following working day.

Rated 5 out of 5 stars

Love the linen bedding I have…

Love the linen bedding I have purchased, so soft and lovely colours. Good communication and speedy delivery.

25 July 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you Sam!

Rated 1 out of 5 stars

Disatisfied

Sir

I ordered a number of samples to view before a purchase as I have a project in mind. Unfortunately, a number of weeks have now passed and the samples have still not arrived. I'm a reluctant to make an issue of this and am tempted to go elsewhere.sorry guys.
I forget the exact date I made the order but it would have been around the 10th or 11th of this month.

11 July 2025
Unprompted review
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Reply from Ada & Ina Fabrics

We are truly sorry to hear that your sample order did not reach you. As samples are dispatched via Royal Mail (1st Class), we unfortunately don't have tracking information once they leave our premises, and we had therefore assumed they arrived safely. We sincerely apologise for this problem and any inconvenience it has caused.
To resolve this, we emailed you on July 28th to confirm your delivery address. Once we receive your confirmation, we will promptly resend your samples. We look forward to hearing from you soon.
Ada & Ina Customer Service Team

Rated 5 out of 5 stars

Beautiful blinds

I have just received my 3 Roman blinds and they are beautiful. I had ordered some fabric swatches (that arrived really quickly ) so I was happy with the colour and weight of the fabric . The online order was straightforward and my only criticism was that I was not given any indication of when they would be ready . After sending then an email I received a very prompt reply from Natalie with an update and received the blinds a few days earlier than expected.
The blinds are perfectly made, with a pleasant looking thermal backing and all the fittings provided. The cords are a bit shorter than I’d like but this was probably my fault when measuring. Still i prefer then a bit too short than too long so all good.
All in all I am very happy, I was very nervous about ordering blinds online but I should not have worried , the blinds are beautifully made and the price was reasonable. I will be ordering more blinds/curtains from them.

21 July 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you so much, Leia, for your kind review! We're very happy indeed to hear you like the blinds.

Regarding how long it takes for our bespoke orders to be completed and dispatched, we aim to update our lead time once a week to give a rough estimate on how many working days it typically takes for new orders to be ready for shipping, but we will have a look whether we could add a link to this page on our order confirmation emails as well. The chain loop height is calculated based on the fitting height entered in the blinds calculator and the target height for the bottom of the chain is approximately 150 cm from the floor when fitted to entered fitting height.

Thank you again for your feedback. We'd be delighted to make some more curtains or blinds for you.

Rated 5 out of 5 stars

Highest Quality Fabric

Fabric is of the highest quality for very nice blinds we got made. Easy to order and prompt deliver.

9 July 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you very much indeed!

Rated 5 out of 5 stars

I love Ada & Ina fabrics and have been…

I love Ada & Ina fabrics and have been using them in my work for many years now. Just great quality at great prices, so many fresh designs and new ones being introduced all the time. Brilliant customer service too, what's not to love?! 5 stars from me :)

10 July 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Oh wow, what a stunning review! Thank you so much for your words of praise, Jo! :)

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