Lings - Suffolk Triumph Reviews 208

TrustScore 4.5 out of 5

4.7

Suffolk Triumph, Bixley Drive, IP4 5TH Ipswich, Suffolk, GB


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See what reviewers are saying

Rated 4 out of 5 stars

After a long wait (3 months) I received my new bike and I am very pleased with it. The process to get it was very frustrating as dates for delivery kept changing and were very vague at best. Leon did... See more

Company replied

Rated 5 out of 5 stars

I purchased a used Tiger 900 from lings Suffolk Triumph in Ipswich I was looked after by Leon, and from start to finish nothing was to much trouble. His attention to detail was second to none. If f... See more

Company replied

Rated 5 out of 5 stars

The salesman (Charlie) and the whole team at Lings were polite, courteous, knowledgeable and very helpful. My bike appears to have been prepared beautifully, and with great care, and thus far I am... See more

Company replied

Rated 5 out of 5 stars

I had not intended to buy a new motor-cycle but was considering a secondhand machine at Easter. However, the offer was too good to turn down. I was able to trade-in the old model and get a good di... See more

Company replied


Company details

  1. #12 of 19 best companies in Motorbike dealer
  2. #46 of 96 best companies in Bicycle Shop
  3. #22 of 39 best companies in Motorcycle Equipment Store
  4. #27 of 47 best companies in Motorcycle shop
  5. #1 of 4 best companies in Triumph motorcycle dealer
  6. #2 of 9 best companies in Second-hand Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Suffolk Triumph, Bixley Drive, IP4 5TH, Ipswich, Suffolk, United Kingdom

  • 01473272789

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.7

Excellent

TrustScore 4.5 out of 5

208 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

This is my second bike from lings

This is my second bike from lings, and quite frankly, both times it's been a great experience! Hence why I went back again! They are a lovely company with great staff and some awesome bikes! Thanks again Lings Ipswich I'm over the moon with my new bike!

24 October 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

A very friendly helpful experience all…

A very friendly helpful experience all round, lovin my new bike!

24 October 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

Very good communication and…

Very good communication and professional service but not pushy.
I was shown over all the controls of the bike while having a nice cup of coffee as it was a particularly bad weather day when I picked up my new bike. Fraser, the sales person was very helpful.

20 October 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

Great customer service

Great customer service from the moment I first visited to have a look around. Kept me informed on progress of my order and answered the many questions I had.

2 October 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Fraser and Jake were excellent to deal…

Fraser and Jake were excellent to deal will, giving excellent customer service and being welcoming always. Buying the GT pro was made easier knowing that the team at Lings were eager to please and we’re efficient to process my bike the way I wanted it. Brilliant service guys!

8 October 2023
Unprompted review
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Great customer service from all at Lings

I travelled 180miles to do a deal at lings and I wasn't disappointed. One small hiccup on bike preparation but the team sorted it all out in a friendly professional manner, I would definitely consider using Lings again

1 September 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Top service in all areas from purchase to servicing.

The team at Lings Triumph Ipswich made the whole process of trading my old bike in and purchasing my new bike easy and quick.

10 September 2023
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Reply from Lings - Suffolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

A great friendly and hassle free…

A great friendly and hassle free service from lings.

28 August 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Visit Ling's Ipswich, you won't be disappointed

The team at Ling's Triumph Ipswich were great.
Leon and Peter handled my order and they couldn't have worked hard enough to get me the deal that allowed me to buy the bike.
I'm really happy with the bike, the help and communication I received from both Leon and Pete and on the day of collecting the bike, Fraser was very helpful and informative taking me through all the settings on the bike.

10 August 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

As usual great customer service and…

As usual great customer service and patience. Bikers are like kids in Lings sweet shop!!

13 August 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Great Service

Friendly, helpful, and generally nice people!
Service done on my 900 GT PRO even fixing my slightly bent shifter! Thanks

23 July 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

From start to finish lings and in…

From start to finish lings and in particular Leon we’re fantastic. Great information, kept informed and hassle free bike buying 👌🏻

16 July 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Couldn’t recommend them enough Thanks

The sales staff made me feel very comfortable right from the start. My Dealings with Fraser , was very easy, he kept me in the loop all the way through the process.
Nothing was to much of a problem for him .can not praise him enough.

29 July 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

Friendly and knowledgeable staff

There is always a good display of bikes and the staff are knowledgeable and friendly.
I have had several bikes from Lings over many years and I always feel comfortable dealing with their team. Previously I have always bought Honda, but I find that it is more important to have a friendly and supportive dealership. Now that Triumph is Ling’s major brand, it is this more than anything that decided my switch to buying a Triumph and I am very pleased with this recent purchase.

23 July 2023
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Reply from Lings - Suffolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Friendly & helpful staff who were…

Friendly & helpful staff who were always willing to assist when looking clueless & always had a smile on their face.

2 July 2023
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Reply from Lings - Suffolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Great service from Start to finish

Popped into the store last Saturday looking for a Street Triple RS, they had one available but wasn’t exactly what I was looking for but had a new one coming in for a part ex that afternoon. As soon as the bike came in Leon sorted out a video to send to me that afternoon and it must have been fate as was perfect. Leon was friendly, helpful throughout the process and 7 days later the bike is at home with me. All the staff in the shop were lovely throughout and always happy to help

9 July 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

Great website, awesome team, very professional.

There website was great, being able 2 purchase your bike online easily was brilliant! Leon Manthorpe was brilliant to deal with and the video of the bike I'd purchased was a welcome suprise and very professional! I'd def recommend the company for anyone wanting a motorcycle!

2 July 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Great information from friendly staff

Great information, kept in the picture all the way through the process of buying new bike.
Fraser and the team were all very helpful and knew the answers to all my questions. video updates of new bike arriving at Lings and when the extras were attached to bike and ready for collect is a great touch

25 June 2023
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Great team.

Lovely people , straight forward easy purchase of new bike.

1 June 2023
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

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