Springer Nature Link Reviews 18,207

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I ordered two hardcover books on Springer and although they took some time to ship, it was pretty fast afterwards. I made two orders, one a week after another, and both books arrived in about a month,... See more

Rated 5 out of 5 stars

It can be difficult to locate a particular book or books of interest. Search does not allow one to specify: by author, by title, etc. And it does not determine your choice; often listing books... See more

Rated 5 out of 5 stars

After being through some research the proposed book came offered as full version eBook (PDF) for the same price as the core chapter i would have liked to purchase in the beginning. The eBook was imm... See more

Rated 1 out of 5 stars

All books were printed on demand, although Springer does not specify this fact when buying. This should be mandatory, we are entitled to know what we buy beforehand. Moreover, two of the books have v... See more

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Company details

  1. Educational institution
  2. Association or organisation
  3. Book Publisher
  4. Book shop

Written by the company

Springer is among the largest scientific publishers in the world. With over 250,000 book titles and over 2,000 journals, we cover all major fields of science including medicine, math, computer science, engineering, life sciences, physics, chemistry, and many more.

Springer Nature Link

Written by the company

Find all Springer Titles in one place.
Springer Nature Link offers the largest selection of Springer titles worldwide. With over 250,000 titles available in print and ebook formats, you will find a host of high quality literature across all fields of science.
Free worldwide Shipping
We offer free shipping to any location in the world. Shipping duration may vary heavily depending on the recipient address, but generally ranges from 3-5 days in the USA, Canada & Europe and around a week for Asia, South America & the Middle East.
eBooks readable on all Devices
Springer Nature Link offers eBooks in PDF and ePub formats. This enables readers to use the file on virtually any mobile device and computer in the market. The buyer is also allowed to use the eBook on multiple devices. However, distributing files remains illegal and is enforced by watermarking downloaded eBooks with your personal information.

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4.2

Great

TrustScore 4 out of 5

18k reviews

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Rated 1 out of 5 stars

It's a disgrace how you run your…

It's a disgrace how you run your customer service and treat your customers...

I will never buy anything from you again!

25 November 2024
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Reply from Springer Nature Link

Dear KS,

Thank you for your feedback. We regret that you are not satisfied with the response from our customer service. However, we cannot offer any other option.

Kind regards,
Your Springer Nature Shop Team

Rated 4 out of 5 stars

The purchase process was very simple

The purchase process was very simple. Searching for items was very easy, although I would have liked all the titles in the book collection I was looking at to have been on sale. The only bad thing is that I still haven't received the book I purchased on November 24, but I understand that this is the shipping service's fault and not yours.

24 November 2024
Rated 4 out of 5 stars

4 stars because of delivery delay

4 stars because delivery window of 2-7 days was not met and tracking information was only supplied 4 days before delivery. Item was delivered well packaged in excellent condition.

8 December 2024

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