I ordered two hardcover books on Springer and although they took some time to ship, it was pretty fast afterwards. I made two orders, one a week after another, and both books arrived in about a month,... See more
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It can be difficult to locate a particular book or books of interest. Search does not allow one to specify: by author, by title, etc. And it does not determine your choice; often listing books... See more
After being through some research the proposed book came offered as full version eBook (PDF) for the same price as the core chapter i would have liked to purchase in the beginning. The eBook was imm... See more
All books were printed on demand, although Springer does not specify this fact when buying. This should be mandatory, we are entitled to know what we buy beforehand. Moreover, two of the books have v... See more
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Company details
Written by the company
Springer is among the largest scientific publishers in the world. With over 250,000 book titles and over 2,000 journals, we cover all major fields of science including medicine, math, computer science, engineering, life sciences, physics, chemistry, and many more.
Springer Nature Link
Written by the company
- Find all Springer Titles in one place.
- Springer Nature Link offers the largest selection of Springer titles worldwide. With over 250,000 titles available in print and ebook formats, you will find a host of high quality literature across all fields of science.
- Free worldwide Shipping
- We offer free shipping to any location in the world. Shipping duration may vary heavily depending on the recipient address, but generally ranges from 3-5 days in the USA, Canada & Europe and around a week for Asia, South America & the Middle East.
- eBooks readable on all Devices
- Springer Nature Link offers eBooks in PDF and ePub formats. This enables readers to use the file on virtually any mobile device and computer in the market. The buyer is also allowed to use the eBook on multiple devices. However, distributing files remains illegal and is enforced by watermarking downloaded eBooks with your personal information.
Contact info
Springer Nature AG & Co. KGaA, Europaplatz 3, 69115, Heidelberg, Germany
- +49 6221 345 0
- https://support.springer.com/en/support/solutions/articles/6000206179-contacting-us
- link.springer.com
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Great!
The entire process was smooth and hassle-free, making it a great experience. The best part? The free shipping and amazing special promotions—they really made the deal unbeatable!
Easy to use and accurate
May use AI-assist with repliesRead more
I've made ordered a book and paid for…
I've ordered a book and paid for that. After week of no updates, I sent a request to support, when it will be shipped. But instead of providing details on that, they said they can't send a book due to "situation" in my country, while delivery company operate, they as company rejected to send books.
They should clearly communicate about it, before charge. Money has been refunded.

Reply from Springer Nature Link
Everything fine
I pay for a subscription and your…
I pay for a subscription and your online system doesn't let me download papers. Unacceptably poor user-friendliness. Outrageous

Reply from Springer Nature Link
Fabulous selections of books!
Books received in perfect conditions
Simple and fast
I bought this product for a friend who…
I bought this product for a friend who does not have internet.
Book order delivery for a book is going…
Book order delivery for a book is going to take 15-18 days.
Email letters for book order were responded in more than a month.

Reply from Springer Nature Link
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