linkbroadbands.com Reviews 308

TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Very "pure". No frills website, simple order form, very effective telephone service. I'm using the 900 Mbps symmetrical on CityFibre network. Worked like a charm, the ONT installation was smooth, ro... See more

Company replied

Rated 5 out of 5 stars

Had issue with slow internet speed and not being able to stream anything. The person on the phone was very helpful, although a little frustrating at times having to go through all the settings it was... See more

Company replied

Rated 1 out of 5 stars

Don’t trust positive reviews left recently - definitely paid for. Every week they have “maintenance” without notice before or after - router reboot required after you go through gaf of creating ti... See more

Company replied

Rated 1 out of 5 stars

Will be moving to another provider imminently. Poor WiFi signal throughout home, significant outages throughout our contract with them. More recently have received multiple messages daily saying “do n... See more

Company replied

Company details

  1. Internet provider

Written by the company

LinkBroadbands.com is here to make getting online a simpler and more affordable process. Our team is committed to bringing you all the information you could possibly need when making the right purchasing decision for your home or business. We offer to every consumer who signs up before Black Friday receives a 12-month Amazon Prime membership as well as six months of FREE TV service (with Premier Sports 1 & 2), 215+ channels, and 45+ Apps.


Contact info

2.9

Average

TrustScore 3 out of 5

308 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Its a good experience and there…

Its a good experience and there customer care are doing a great job to resolve the issue.

4 March 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 4 out of 5 stars

Prompt efficient & excellent customer…

Prompt delivery, excellent customer service when an initial set up glitch occurred, it was sorted straightaway.
Extremely helpful, thank you

2 March 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

Good experience

Good experience

3 March 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

Good experience and very satisfied

3 March 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

Great team .nice experience 👏

2 March 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 3 out of 5 stars

Totally recommend

Totally recommend

5 December 2023
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

Good Service

2 February 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

It sounds like you're satisfied overall…

It sounds like you're satisfied overall with your phone and the deal you received, but the process of claiming the cash back deal was a bit inconvenient. It's understandable that you'd expect such information to be clearly stated upfront. Providing feedback like this can help companies improve their processes for future customers.

1 March 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

Great customer service and high speed…

Great customer service and high speed network.

26 February 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

Great customer service with excellent…

Great customer service with excellent signal strength

2 March 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

It was a good experience with link…

It was a good experience with link broadband . Overall good service

2 March 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

Great experience.really loved it

2 March 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

I recently moved houses and link…

I recently moved houses and link broadband team was super helpful
Overall I have a good opinion.

2 March 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

Awesome experience

Awesome experience

15 February 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

I have been with Link Broadband for few…

I have been with Link Broadband for few years now. Recently had a free premium server upgrade and they assisted through the transaction very well.
Very prompt and friendly customer support team.

1 March 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

Iam using this service for a while and…

Iam using this service for a while and really enjoyed using it, really good customer service.

24 February 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

Good customer service

Good customer service, really fast and uninterrupted service, really enjoyed using it

13 February 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

Fast installation and good customer…

Fast installation and good customer service over all very much appreciated 👍

14 February 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

Good service

Good service

1 March 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

Rated 5 out of 5 stars

Awesome service fast and easy…

Awesome service fast and easy installation

1 March 2024
Unprompted review
linkbroadbands.com logo

Reply from linkbroadbands.com

Dear Sir/Madam,

Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.

Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.

Best regards,
Link Broadband

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