LINTICO Reviews 3,052

Reply from LINTICO

7 days ago

Dear Joyce, Thank you for your message, and we sincerely apologize for the frustration you’ve experienced with the return process.

We’ve checked your case and your return request has already been approved. Because our system does not allow multiple return requests for the same item, that is why it now appears as “non‑returnable.”

Please go ahead and send the shirt back to the return address listed in the approval email, and kindly let us know once it has been shipped (for example, by sharing the tracking number or shipping receipt) so we can track it on our side. As soon as we receive the returned item, we will process your refund promptly.

Thank you very much for your understanding and for giving us the chance to make this right.

Reply from LINTICO

4 days ago

Hi Kathy,

We’re sorry to hear that the return process felt difficult. We’d like to clarify that your refund has already been completed.

From the time your return request was submitted to the refund being issued, the process was handled efficiently with just three email exchanges. We always aim to keep the process as simple and responsive as possible.

Please check your original payment method for the refund. If there’s anything else we can assist you with, feel free to reach out—we’re happy to help.

Reply from LINTICO

3 days ago

Thank you for your review. We are so glad to hear that you love the quality and colors of the pieces you chose—it’s wonderful to know they are a perfect addition to your wardrobe!

We sincerely appreciate your honesty regarding the shipping experience. We would like to clarify that, to better serve our customers, we have actually established local return warehouses in the UK, as well as in the United States, Germany, and Australia. We are sorry if this was not clearly communicated, and we are working to make this information more prominent on our website to ensure a smoother experience for you.

We truly value your support and hope this makes you feel more comfortable shopping with us in the future.

Reply from LINTICO

3 days ago

Thank you so much for your kind words! We’re thrilled to hear that you love our designs and the clean, simple aesthetic we strive for.

We also appreciate your honest feedback regarding our website’s filtering options. We are always looking for ways to improve the shopping experience, and your suggestion to add specific category filters is incredibly helpful—I’ve shared this directly with our web development team so we can work on making your browsing easier.

Regarding our production, we are proud of our commitment to quality. Our linen is sourced from high-quality European flax, and our garments are crafted with a focus on durability and timeless style. We are working on sharing more detailed information about our production journey on our website soon, so please stay tuned!

Thank you again for your support and for helping us grow. We look forward to creating more beautiful pieces for you to enjoy.

Reply from LINTICO

3 days ago

Thank you so much for your glowing review! We are delighted to hear that you love the quality and craftsmanship of our linen pieces. It’s wonderful to know your new items have already become favorites, and we truly appreciate you coming back for more.

We’re also very glad to hear that our customer service team was able to assist you with your delivery inquiry. Providing timely updates and support is very important to us, and we’re happy we could help put your mind at ease.

Thank you for being such a wonderful part of our community. We look forward to getting your next order to you soon!

Reply from LINTICO

3 days ago

Thank you for your feedback! We are so glad to hear that you are pleased with the quality of our products.

We truly appreciate your honesty regarding transparency. We understand your concerns, as the online marketplace can be difficult to navigate, and we want to assure you that we are committed to being a reliable brand. Our linen is sourced from high-quality European flax, and we take great pride in our craftsmanship. Your suggestion to be more open about our production journey and locations is well-taken; we are currently working on updating our website to provide more clarity on where we are based and how our clothes are made to help build that trust with our community.

We are sorry that our sizing feels a bit restrictive, and we are actively reviewing our size guides and fits to ensure a more comfortable experience for all our customers.

Thank you for your candid advice—it truly helps us grow and provide a better experience for you.

Reply from LINTICO

3 days ago

Thank you so much for sharing your thoughts with us! First off, congratulations on your grandchild’s wedding—that is such a special occasion, and we would be honored to help you feel your best for it.

We completely understand your feedback regarding the need for more structured, "dressy" linen options and a wider variety of colorways. Your perspective as someone looking for something polished rather than just casual and flowing is incredibly valuable. We are currently reviewing our upcoming design plans, and I have shared your specific suggestions with our design team—they are always looking for ways to balance comfort with more tailored, formal silhouettes.

Thank you for giving us a try, and we hope that even if these current items aren't the perfect wedding fit, you’ll stay with us as we continue to expand our collection. We’re committed to evolving and offering more variety to our wonderful community.

Reply from LINTICO

Apr 22, 2026

Thank you so much for taking the time to share your experience with us. We truly appreciate your patience during the return process and are glad we could resolve everything to your satisfaction. Your understanding means a lot to our team.

It’s especially wonderful to hear that you’ve continued shopping with us and are enjoying your new pieces. Providing quality linen garments along with attentive, reliable service is always our goal, so your kind words really encourage us. We look forward to serving you again and hope to keep bringing you styles you love!