Received the waterless diffuser as a present and I will be buying another it’s beautiful. The scents are amazing not too strong just perfect. The diffuser itself is a quality product that looks nice i... See more
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I've been hesitant about buying a similar product but after reading the reviews and watching a YT video I chose the Lintro waterless diffuser and I'm really pleased. I bought the wooden box of oils so... See more
Company replied
I had heard great things about Lintro, how their fragrances rivalled Neom but with much more reasonable price tags, I actually didn’t like the Neom oil I tried, so I was concerned when I placed my f... See more
Very happy with the Lintro waterless diffuser. Unlike another brand on the market, this is very quiet when running so ideal for the bedroom where I use a blend of blissful essential oils to send me o... See more
Company details
Written by the company
Lintro began in early 2022, with one main goal in mind, To provide people with the best innovative therapy tools.We believe therapeutic tools should be accessible to everyone,regardless of their socioeconomic background. That’s why we tailored high quality specialist tools, at a fraction of the cost. Our products have been intensely tested to high standards in our UK based factory.
Contact info
Unit 15A Dorothy Avenue, LE4 8AB, Leicester, United Kingdom
- support@lintro.co.uk
- lintro.co.uk
4.5
Excellent
174 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Lintro
Dear Max,
Thank you for the fantastic review! We're delighted that our products have met your expectations.
Your satisfaction is our top priority. Enjoy the aromatic experience!
Kind regards,
Amelia
Lintro Online Team
No water!!! Love it! Best diffuser ever!
What an amazing product. It was a gift from my niece and I use every day. Just bought one for the office and will get more for gifts and for my car!
4 August 2024
Unprompted review
Reply from Lintro
Dear Chantal,
Thank you so much for your wonderful 5-star review!
We're delighted you love our waterless diffuser. It's fantastic to know that its positively impacting your space.
Your support means the world to us, and we’re committed to providing you with the best products and services.
Kind regards,
Amelia,
Lintro Online Team
I bought the body oils about a month…
I bought the body oils about a month ago and have been really loving them. Definitely feels a lot more moisturising than what I used before. The packaging is nice and looks pretty in my bathroom vanity. The thank you card was also nice and I loved knowing I was helping support a small business
30 July 2024
Unprompted review
Reply from Lintro
Dear Bushra,
We appreciate your 5-star review and kind words in regard to our body oils.
Your satisfaction is our top priority. Enjoy the aromatic experience!
Kind regards,
Noah
Lintro Online Team
I recently tried the massage oils from…
I recently tried the massage oils from this brand, and they are exceptional! The scents are soothing, the texture is perfect—not too greasy—and they absorb well into the skin. My muscles felt incredibly relaxed after use. Highly recommend these oils for anyone seeking a top-quality massage experience!
11 July 2024
Unprompted review
Reply from Lintro
Dear Bashir,
Thank you so much for your 5* review! 🌟 We're thrilled to hear that you love our aromatic wellness products.
Your satisfaction is our top priority, and we're delighted that we've helped enhance your wellness journey.
Looking forward to serving you again soon!
Kind regards,
Noah
Lintro Online Team
Love the diffuser
I’ve the found the stress relief oil is my favourite, also love the fact I don’t need to add water to the diffuser. I will be placing another order soon🫶🏼
28 July 2024
Unprompted review
Reply from Lintro
Dear Hiba,
Thank you for your kind words. We're delighted to hear that you're pleased with your waterless diffuser and essential oil blends
Your support means a lot to us!
Kind regards,
Noah,
Lintro Online Team
Practical, discrete and perfect size
I recently repurchased a waterless diffuser and massage oil set- love them so much. The body oils make my skin super soft and the diffuser is just great in every room. So practical, discrete, perfect size
25 July 2024
Unprompted review
Reply from Lintro
Dear Clare,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you love our waterless diffuser and body oils.
Your support means the world to us, and we’re committed to providing you with the best products and services.
Thanks again for choosing us!
Kind regards,
Noah,
Lintro Online Team
Excellent experience
Excellent experience. Great product delivered fast. I would definitely recommend Lintro.
20 July 2024
Reply from Lintro
Dear Andy,
Thank you for the 5 star review!
Your satisfaction is our top priority. Enjoy the aromatic experience!
Kind regards,
Amelia
Lintro Online Team
Compact unit
The unit is very compact and easy to use but I had to go online to discover it turns off after 3 hrs.
Also not keen on the oil scents
14 July 2024
Reply from Lintro
Dear Mr Forfar,
Thank you for your kind words. We're delighted that you're pleased with your waterless diffuser.
Your support means a lot to us!
Please email us your order number, and we will issue a full refund for your oil purchase. Your satisfaction is of the utmost importance to us.
Kind regards,
Amelia ,
Lintro Online Team
Wheres my Refund!
I have bought from this company many times as I like their products. Unfortunately this time I spent £49 on June 5th to be told later by Sophie ( customer care operator) after numerous emails that the items are no longer in stock. I was told to be assured that a full refund will be in my account in 10 days time.
Still not getting replies to emails ( even facebook messenger) regarding this and still NO refund :( The telephone number on their website doesn’t work either. Losing patience Lintro :(
26 June 2024
Unprompted review
Reply from Lintro
Dear Tameka,
Thank you for your feedback.
We're truly sorry for the inconvenience you've experienced. Due to a payment system error, there was a delay in processing your refund. Once we were notified, we swiftly rectified the issue and issued a full refund. Please kindly note that we have been in communication with you throughout the process to keep you updated.
We apologize for any frustration this has caused. We value your business and are committed to providing a better experience in the future.
Kind regards,
Amelia
Lintro Online Team
ESSENTIAL OILS
THE OILS THEY SELL ARE EXCELLENT,THE DELIVERY OF ITEMS WELL PACKED AND DELIVERED ON TIME
1 June 2024
Reply from Lintro
Dear Myron,
Thank you so much for your kind review! We’re thrilled to hear about your positive experience with us. Your feedback is invaluable and helps us continue to improve our service.
Best regards,
Noah
Lintro Online Team
Thank you
Thank you, great work! I get a real relief at night time, helps to breathe briefly
29 May 2024
Reply from Lintro
Dear Aleksandr Kalinin,
Thank you so much for your kind words and support! We're thrilled to hear that you enjoyed our aromatherapy products. Your satisfaction is our top priority, and we're grateful for customers like you.
Best regards,
Noah
Lintro Online team
5 stars I have two now and my home smells divine. No need for water is fantastic and the oils last for months.
5 stars. No hassle. Easy ordering. Quick delivery.
5 May 2024
Reply from Lintro
Dear Justine,
Thank you so much for your wonderful 5-star review!
We're delighted you love our waterless diffuser and essential oils. It's fantastic to know that they're positively impacting your space.
Your support means the world to us, and we’re committed to providing you with the best products and services.
Thanks again for choosing us!
Kind regards,
Amelia,
Lintro Online Team
Waterless diffuser
I purchased two additional head diffusers for my waterless oil diffuser. This is a lovely well made product in g I would recommend it.
Response time to orders, packaging etc is top shop.
25 April 2024
Reply from Lintro
Dear Mrs Weall,
Thank you for your kind words. We're delighted that you're pleased with your waterless diffuser.
Your support means a lot to us!
Kind regards,
Amelia ,
Lintro Online Team
Reply from Lintro
Dear Miss Smith,
We appreciate your 5-star review. It's great to hear that you're loving our waterless diffuser!
We're committed to providing high-quality products for your enjoyment.
Thank you for choosing us!
Kind regards,
Noah,
Lintro Online Team
My second purchase of the waterless…
My second purchase of the waterless diffuser. Very happy with it, holds charge long and diffuses really well. Delivery prompt and wonderfully packaged. Thank you.
13 March 2024
Reply from Lintro
Good Morning Aliye,
Thank you for taking the time to share your thoughts. We truly appreciate your support!
We hope you enjoy your diffusers for many years to come.
Warm regards,
Noah
Lintro Online Team
Really impressed with the service from…
Really impressed with the service from lintro from start to finish. Ordered and delivered within a few days , packaged beautifully and the actual product is amazing will definitely buy more for my other rooms .
3 March 2024
Reply from Lintro
Good Afternoon Donna,
Thank you so much for taking the time to leave a review for our product! Your feedback means a lot to us, and we truly appreciate your support.
Best regards,
Amelia
Lintro Online Team
Reply from Lintro
Dear Mr Dean,
Thank you for your kind words. We're delighted that you're pleased with your waterless diffuser.
Your support means a lot to us!
Kind regards,
Amelia ,
Lintro Online Team
Lost item
I ordered two diffusers - the classic one and waterless diffuser. Received only one (classic). I emailed to company but no answer, after I was trying to contact them via contact form, also through their chat and finally on Facebook but no reply. Really sad
10 January 2024
Unprompted review
Reply from Lintro
Good Afternoon Olya,
I am sorry to hear you are having problems with your diffusers. This is definitely not the service we strive to achieve.
Can you please send your order number so I can look into this for you?
Kind regards,
Amelia
Lintro Online Team
Perfect - 100% recommend
I've been hesitant about buying a similar product but after reading the reviews and watching a YT video I chose the Lintro waterless diffuser and I'm really pleased. I bought the wooden box of oils so I could sample the various scents - current scent is Welcome Home which is gorgeous. Having the ability to charge and then move to an area without a socket is a game-changer.
29 December 2023
Reply from Lintro
Dear Tea,
Thank you for the fantastic review! We're delighted that our waterless diffuser and essential oils have met your expectations.
Your satisfaction is our top priority. Enjoy the aromatic experience!
Kind regards,
Noah
Lintro Online Team
Reply from Lintro
Dear Jean,
Thank you so much for your 5* review! 🌟 We're thrilled to hear that you love our aromatic wellness products. Your satisfaction is our top priority, and we're delighted that we've helped enhance your wellness journey.
Looking forward to serving you again soon!
Kind regards,
Noah
Lintro Online Team
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