Lip Monthly Reviews 238

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I was billed for at least 3 boxes and only ever received 1. Products were mediocre in the only box I received. No customer service to help fix unfulfilled orders or fraudulent billing either.

Rated 1 out of 5 stars

I had an account previously (over a year ago) and suddenly I'm seeing bill for my new residence address AND my past address... using the card I'd previously used. They create new account and react... See more

Rated 1 out of 5 stars

EDIT - i would love to be included in the class action law suit!!! -- THEY ARE A SCAM DO NOT PURCHASE ANYTHING FROM THEM. I subscribed to a year long subscription and have not received anything for... See more

Rated 1 out of 5 stars

I paid $165 of one year subscription, ended up only getting the first bag with some dollar store cheap craps in it, total worth less than $5. I could not request a refund because I paid annually not m... See more

Company details

  1. Wellness centre
  2. Pharmacy

Information provided by various external sources

Receive 4-5 Full-Size Lip Products Every Month!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

238 reviews

5-star
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1-star

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Rated 4 out of 5 stars

This was my first lip monthly bag and I…

This was my first lip monthly bag and I must say the bag is really cute I received about 4 different products I'm more of a lip gloss person so I'm hoping to see more lip glosses in the future bags I most definitely had a good experience with my first
bag can't wait for my next one.

24 March 2019
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you, thank you, thank you for sending me lip colors I can actually wear! Beautiful shades, and not a brown, purple or orange in the bunch! As a 60-year-old woman, I appreciate receiving colors that aren't more suited to a 20-something. We older women want attention, too!

23 March 2019
Unprompted review
Rated 2 out of 5 stars

Promises, promises....

To start, I will say that I have not received my box from them just yet, this review is based solely on the experience before hand.

The reason I am giving this 2 stars (and that is being generous) is because they said on their social media that subscribers can look forward to getting a lipstick from Dirty Little Secret Comestics. Personally, I was super excited to try it out. Turns out, only some subscribers will actually get it. I asked them about it through their customer service and their only response was that the products vary.

Additionally, people were commenting on the Instagram post asking why they hadn't received a DLS lipstick and instead of actually answering them and explaining things, it appears that Lip Monthly deleted the comments. I don't know about you, but I don't trust a company that deletes negative (or any) comments.

Another reason is that I didn't get notified that my box had shipped until 4 or 5 days after it had shipped (then it said it will be another 4 or 5 before it is s delivered).

All that being said, it may be worth it depending in the products. But $12.95 a month to a company that gives false promises and deletes negative comments is not one I want to give my money to.

20 March 2019
Unprompted review
Rated 4 out of 5 stars

I just got my first bag

I just got my first bag, and while I am impressed by the quality and size of the products, I do wish we could choose the shades. All the colors I got ( nudes, corals)are colors that don't look that great on me. I would love more color, like reds, plums, etc. I guess I'll keep the service for now, and see what I get in the next shipment. If it's the sames stuff, I guess I'll have to cancel, as I'll just be giving my daughter the products.

20 March 2019
Unprompted review
Rated 4 out of 5 stars

The products I receive are very good…

The products I receive are very good quality. Thete are products that ai absolutely love and of course some that I don't but that is to be expected. I didn't give it 5 stars only because I wish we could choose our colors/shades of lip products. I did my profile but a lot of times I do not like the colors or they keep sending the same shade/color just in different products. Although I love the color coral, I do not look good in that shade and I have like 10+ items sent to me in that color. If they could make our experience more personalized I would definitely change it to 5 stars.

11 March 2019
Unprompted review
Lip Monthly logo

Reply from Lip Monthly

Hi Audrey,

Thank you for your review! Customization isn’t an option on our website right now but we will be adding this in the future.

Team LM

Rated 5 out of 5 stars

Im happy with it.

I have been with Lip Monthly for perhaps 2 years and I am still a fan, Sometimes I am not wowed by the lip products but I feel that for $12 a month it is a great deal along with the cutesy bag and it adds my my lip product collection.

8 March 2019
Unprompted review
Lip Monthly logo

Reply from Lip Monthly

Hi Chanell,

Thanks for your 5* review! Glad you're enjoying your bags.

Team LM

Rated 4 out of 5 stars

Lovely Product

The first bag I loved then I had got charged for the second bag when I didn’t have any extra money at that time so I was upset but when I received the second bag I fell in love again the products are great and looks great

7 March 2019
Unprompted review
Lip Monthly logo

Reply from Lip Monthly

Hey Jaquise,

Glad you've been enjoying your bags!

Team LM

Rated 5 out of 5 stars

I love lippies

I love lippies. That’s and highlighters. There’s finally a box dedicated to lips. Great quality. Mally and Nyx. I love this box and can’t wait for the next one.

5 March 2019
Unprompted review
Lip Monthly logo

Reply from Lip Monthly

Hi Diana,

Thanks for your 5* review! Glad you've been enjoying your bags!

Team LM

Rated 5 out of 5 stars

A little goes a long way.

This box is generous. It included many full size products that were on my to get list such as the 12 piece Crown Brush set and Cargo Mascara. It also had unsuspecting goodies inside like the Jersey Shore lip balm. The spoil comes in the value of the Lip Monthly box. It also includes my new favorite eye make up crayons by Luna and products like MKD highliter that I will learn to use.

5 March 2019
Unprompted review
Lip Monthly logo

Reply from Lip Monthly

Hi Cheree,

Thanks for your 5* review! Glad you enjoy our Love Me bundle!

Team LM

Rated 5 out of 5 stars

I just got my first bag and i…

I just got my first bag and i absolutely love all the products! I cant wait until my next one comes!! Im definitely a satisfied customer...thank u lip monthly!

5 March 2019
Unprompted review
Lip Monthly logo

Reply from Lip Monthly

Hi Shannon,

Thanks for your 5* review! Glad you been enjoying your bags.

Team LM

Rated 5 out of 5 stars

Lip Monthly

I am so glad I subscribed to this company,I was very happy with the products I received from them.Can’t wait to receive more from them in the future.I recommend Lip Monthly to everyone who loves or likes lip products.

5 March 2019
Unprompted review
Lip Monthly logo

Reply from Lip Monthly

Hi Lysa,

Thanks for your 5* review. Glad you've been enjoying Lip Monthly.

Team LM

Rated 3 out of 5 stars

I would really like more vibrant…

I would really like more vibrant colors. I don’t wear nude and brown colors.

5 March 2019
Unprompted review
Lip Monthly logo

Reply from Lip Monthly

Hi Susan,

Thanks for your feedback. We will pass this along to our curation team.

Team LM

Rated 5 out of 5 stars

I loved it

I loved it. All of the products were great and nice quality. Will invest in doing again.

5 March 2019
Unprompted review
Lip Monthly logo

Reply from Lip Monthly

Hi Jordan,

Thanks for your 5* review. Glad you're enjoying your bags.

Team LM

Rated 5 out of 5 stars

I wasn't sure about this subscription…

I wasn't sure about this subscription but i figured i would give it a try and im so glad that i did. The product was good and last a long time through out the day

5 March 2019
Unprompted review
Lip Monthly logo

Reply from Lip Monthly

Hi Jannifer,

Thanks for your 5* review! Glad you've been enjoying Lip Monthly.

Team LM

Rated 3 out of 5 stars

Products seemed good

Products seemed good. I like the lip balm. Other products...colors not for me. Perhaps if there were a matching lip color to the lip liner, that may have helped. But the liner was too dark for me. And nothing to match it. And the pink lip gloss looked nice, but i dont wear pink. Nice gift for someone:)

5 March 2019
Unprompted review
Lip Monthly logo

Reply from Lip Monthly

Hi Kristine,

Thanks for your feedback. We will pass this along to our curation team.

Team LM

Rated 5 out of 5 stars

Quality of products is excellent

Quality of products is excellent, shipping took a bit,and bag design was nothing to brag about but the products were on point! Color and quality were just perfect. No complaints. I got way more than i paid for in products. I know now i just have to be patient because it is worth the wait.

5 March 2019
Unprompted review
Lip Monthly logo

Reply from Lip Monthly

Hi Peggy,

Thanks for your 5* review! Glad you been enjoying your bags.

Team LM

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