LIPOELASTIC US Reviews 

154
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the product quality to be exceptional, deeply appreciating comfortable materials, accurate sizing guides, and prompt customer service responses when questions arise. Many people also experience very fast shipping times and find the online ordering process completely straightforward and easy to navigate. Some reviewers were not happy with sizing inconsistencies, noting that waistbands can feel extremely tight, uncomfortable, and difficult to fit properly. Additionally, a few other people also felt that unexpected delivery delays, international customs holdups, and unmanaged fee requests caused considerable frustration during their purchase.

What people talk about most

Product

Users describe ambiguous feelings regarding the product, with many customers praising the high quality,... See more

Quality

Clients share positive opinions on quality, consistently highlighting the comfortable fabric, accurate sizing... See more

Delivery service

Customers had mixed experiences with delivery service, as many reviewers praised the fast shipping times and... See more

Order

Reviewers highlight ambiguous aspects of ordering, as experiences vary significantly between international... See more

Response time

Consumers find response time to be extremely satisfactory, frequently highlighting quick and prompt customer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate the fast service and the reliability of the measurements and sizing. I have discovered I am not a fan of the arm compression. I like the compression, yet I need a different fit. That’s... See more

Company replied

Rated 4 out of 5 stars

Customer service is great but the garment is not as good as the one I got for a third of the price on Amazon.

Rated 4 out of 5 stars

I like the compression but I wish the waist would be higher as the leggings roll downs

Rated 5 out of 5 stars

The company was quick to ship, minus the customs mishap which they quickly got the needed papers sent, I have absolutely nothing negative to say. The garments are true to measurements and are comfor... See more


Company details

Written by the company

Founded in a small town in the Czech Republic in 2002, LIPOELASTIC has grown into a global leader in post-surgical garment manufacturing, playing a pivotal role in the aesthetic and cosmetic surgery industry. Today, we export to more than 85 countries across the Middle East, Europe, and the Americas, and we take pride in our rapidly expanding global presence and ability to connect with customers worldwide. With over 20 years of experience, we are committed to delivering the highest quality products and services. As a trusted leader in the industry, we continuously strive to innovate and enhance our offerings to meet the evolving needs of our customers.


Contact info

3.8

Great

TrustScore 4 out of 5

154 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically takes over 1 month to reply

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3.8

All reviews

(154)

55 reviews in the last 12 months

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Rated 1 out of 5 stars

Does not fit

I ordered 3 different types of compression leggings and none of them fit. I need a bigger size in the hips and waist, but then the calves and ankles are too big. The measurements do not work for my body size. The extender did not help since I couldn’t get the garment up to even try it. Maybe it’s me, but if I can’t even pull the garments up now, I can’t imagine getting this on post surgery.

1 December 2025
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Reply from LIPOELASTIC US

Hi there,

Thank you for taking the time to share your experience. We’re really sorry to hear that none of the styles worked for your body shape and understand how frustrating this must have been, especially when preparing for surgery.

Body proportions can vary greatly, and unfortunately this means that standard measurement systems don’t always work for everyone. We truly appreciate your honest feedback regarding the fit, sizing, and extender, and we will pass this on to our product and development teams for review.

Please do not hesitate to reach out to our customer service team who can assist with sizing as well.

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

I'm not happy with my experience

I'm not happy with my experience. I have emailed about returning the items. I have gotten no guidance and no response back.

1 December 2025
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Reply from LIPOELASTIC US

Hi Angie,

Thank you for letting us know, and we’re very sorry for the frustration caused by the delay in communication. We can confirm that your return has now been processed and the refund has been issued. We appreciate you raising this with us and will take your feedback on board to help improve our response times and guidance going forward.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Great quality

I had a question about the size since I fell in between two sizes. Sent an email and received a response the next day. I did not want to wait that long so I took a chance and ordered the next size up. That’s why I would have preferred to speak to someone on the phone. Would have gotten an answer quicker. Received my compression pants pretty quickly. Still not sure if I have the best fit. Great quality though.

30 November 2025
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Reply from LIPOELASTIC US

Hi Linda,

Thank you for taking the time to share your experience. We appreciate your feedback regarding response times and your preference for phone support, and we understand how timing can be important when choosing the correct size.

We’re pleased to hear that your order arrived quickly and that you’re happy with the quality of the compression pants. Your comments about sizing and communication have been noted and will be shared with the team for consideration!

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

Never delivered

How can you possibly be asking me how I'm feeling if I still have not received your garment

This is ridiculous. I paid for overnight shipping and it's been several days now.

26 November 2025
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Reply from LIPOELASTIC US

Hi Kevin,

We’re sorry to hear that you received the review request before your item arrived. We hope you’ll consider updating your review once you’ve had a chance to receive and try the product.

Regarding shipping, we don’t offer an overnight option for the US, as delivery typically takes a bit longer. The only available service is our standard 3–5 working day option. If your order doesn’t arrive within this timeframe, please let us know and we’ll be happy to look into it for you.

Thank you for your understanding.

Kind regards,
The LIPOELASTIC Team

Rated 2 out of 5 stars

I love the material and really wished…

I love the material and really wished these worked! Unfortunately they just are not comfortable on my upper thighs. Where the edge of the opening is, cuts into my thigh and is painful. However if there was no opening they would feel perfect and I am sad they don't work especially after spending so much money.

17 November 2025
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Reply from LIPOELASTIC US

Hi Bernice,

Thank you for sharing your honest feedback. We’re really sorry to hear that the fit around the upper thighs caused discomfort, especially as you otherwise liked the material and feel of the garment. We understand how disappointing this must be, particularly after making such an investment. Your comments about the opening and how it affects comfort are very valuable, and we’ll be sure to pass this feedback on to our product team for review and consideration.

If you need any further help with sizing or advice on alternative options, please don’t hesitate to reach out to our customer service team—we’ll be happy to help.

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

Quality Garment, But Confusing Sizing Guidance

The garment quality is good, but the website’s sizing for Low vs. High variants is very unclear, especially when viewing or ordering on the mobile site. The section is labeled “Styling,” which made me think “High” referred to a higher-waisted style, not the height of the person. As a result, I ordered the wrong variant before traveling for lipedema surgery.

Post-op, the garment was too short and caused uncomfortable midsection bloating until I could switch into the correct size. Customer service was polite but offered no flexibility or gesture of goodwill, even though the issue stemmed from unclear labeling.

I strongly recommend Lipoelastic move the Low/High guidance to the sizing section and clarify that it refers to height. This would prevent confusion for future customers who rely on proper compression after lipedema surgery.

11 November 2025
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Reply from LIPOELASTIC US

Hi Andrea,

We’re sorry to hear that you found our website unclear, and we appreciate you taking the time to share your feedback. Our customer service team is always here to help with any pre-purchase questions, so please don’t hesitate to reach out if anything ever needs clarification.

Regarding your return request, the garment had been worn immediately after surgery and for several days following, so we were unable to accept it due to hygiene and safety reasons. As a medical-grade item, it cannot be resold or safely offered to another customer once used, and we hope you - and our other customers - can understand this decision.

We will take your comments on board and will review this with our marketing team to see how we can make this information clearer on our website.

Thank you again for your feedback.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

This compression bra is exceptionally…

This compression bra is exceptionally comfortable; worth every penny!

11 November 2025
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Reply from LIPOELASTIC US

Hi Lora,

Thank you so much for your kind feedback! 😊

We’re delighted to hear that you find the compression bra exceptionally comfortable and that it’s worth the investment. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.

Kind regards,
The LIPOELASTIC Team

Rated 2 out of 5 stars

Waist band unraveled in one. Hole in the other pair.

The shipping was good and I love that they have a petite size however the waistband of one is already torn after only owning them a month and a half. The other pair I got already has a hole where the seam has unraveled on the foot. I reached out to see if there was any warranty on the contact us page but never received a response. These are very expensive but I didn’t mind spending it because I thought they would be a higher quality. Unfortunately, they aren’t.

27 October 2025
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Reply from LIPOELASTIC US

Hi there,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear about the issues you’ve encountered with the seams and for the lack of response after you contacted us — that’s certainly not the level of service or quality we aim to provide.

We’re pleased to hear that the shipping met your expectations and that you appreciated the availability of a petite size, but we fully understand how disappointing it must be to experience damage so soon, especially given the investment you made with the expectation of premium quality.

This is not typical of our products, and we would very much like the opportunity to make this right. Please contact us directly at contact@lipoelastic.com
with your order details and photos of the affected areas, and our team will be happy to review this and advise on a suitable solution.

Thank you again for your honest feedback — it helps us improve both our products and our customer support.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Quality material

Quality material. Super absorbing. I use body oil before I wear the garment to prevent chafing. Great for recovery and if you have to wear for a long period of time.

7 November 2025
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Reply from LIPOELASTIC US

Hi Keith,

Thank you for your feedback. We’re glad to hear you’re finding the material comfortable and suitable for extended wear during recovery. We are grateful that you took the time to share your experience!

Kind regards,
The LIPOELASTIC Team

Rated 2 out of 5 stars
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Thank you for your feedback, and we’re sorry for the frustration caused by the shipping delay. We understand how disappointing it is to be waiting for an item, especially when customs delays are involved.

We appreciate your comment about being clearer on the shipping origin — this is valuable feedback and something we’re actively working to improve so customers can make fully informed decisions. While customs processing is outside of our direct control, we know that doesn’t make the wait any easier.

Thank you for your feedback and we will take this into consideration moving forward to improve our services.

Kind regards,
The LIPOELASTIC Team

Rated 2 out of 5 stars

Average quality for high price

No information was provided during purchase on additional charges and fees for UPS, taxes, and tariffs, almost $50 total! No information on how to return if not satisfied. Fabric does not feel comfortable. The bodysuit doesn't fit well, and there are no (!) provisions to adjust. Overall, average to low quality and very high price. I'm very disappointed.

28 October 2025
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Reply from LIPOELASTIC US

Hi Larissa,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations. We appreciate your comments regarding additional charges, returns information, fit, and fabric comfort, and we will be sure to pass this feedback on to the relevant teams for review and consideration.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

These help my Lipedema and are…

These help my Lipedema and are comfortable!

25 October 2025
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Reply from LIPOELASTIC US

Hi Noelle,

We really appreciate your feedback! We’re so happy to hear our garment has made a positive difference and feels comfortable for you!

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

Unreasonably small waist

Love the fabric, but the waist size is ridiculous. I cannot breathe while wearing it, and I don’t have a very big waist.
You really need to listen to customers when they complain about the waist size. The complaints are real.

1 October 2025
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Reply from LIPOELASTIC US

Hi there,

We truly appreciate your honest feedback. It’s great to know you’re happy with the quality of the fabric, but we understand your concern about the waist size.

Please know that your comments have been shared with our production team, as we continually strive to improve our sizing and fit based on customer experiences.

Kind regards,
The LIPOELASTIC Team

Rated 3 out of 5 stars

The waist was very tight and I’m small

The waist was very tight and I’m small. I feel it’s too small in comparison to the other measurements. I had to cut it off and replace waistband. I’m a size 6-8 and ordered an XL. I hope you look into that.

30 September 2025
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Reply from LIPOELASTIC US

Hi there,

We value your feedback and are sorry the sizing wasn’t quite right. Your comments about the waist fit and proportions will be passed to our production team to help improve future designs.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Top quality garments

Top quality garments. Quality so good my doctor loved it. Customer service is top notch as well. These are so much better than your average compression garments.

11 September 2025
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Reply from LIPOELASTIC US

Hi there,

Thank you so much for your wonderful feedback! We’re delighted to hear both you and your doctor were impressed with the quality, and that you had a great experience with our customer service. It means a lot to us to know our garments stand out for you!

Please do not hesitate to reach out to our team if you need anything else in the future!

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

The waistband are ridiculously small on…

The waistband are ridiculously small on all the garments.

7 September 2025
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi there,

Thank you for your feedback. We’re sorry to hear the waistband didn’t feel comfortable for you. Our garments are designed to provide medical-grade compression, which can make them feel tighter than regular clothing, but we understand this isn’t always the right fit for everyone.

Your comments are valuable, and we’ll be sharing them with our production team.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Shipping was great

Shipping was great. Love the FLOW leggings material and quality, however not strong enough.
The concept is great, make them at least 15-20mmHg, make them also for arms and you’ll have a much better product!

5 September 2025
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Reply from LIPOELASTIC US

Hi there,

Thank you so much for your detailed feedback! We’re really glad to hear you loved the material and quality of our FLOW leggings.

We truly appreciate your suggestion about stronger compression and additional product options - we’ll be sharing this with our product team as we’re always looking to improve and expand our range.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

The best compression garments in the…

The best compression garments in the world ❤️😍

1 September 2025
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Reply from LIPOELASTIC US

Hi Lena,

So glad you’re loving your garment - we truly appreciate your support!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Great compression garments and fast and…

Great compression garments and fast and helpful customer service.

18 August 2025
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Reply from LIPOELASTIC US

Hi Angela,

Thank you for your kind feedback! We’re delighted to hear you’re happy with the garments and our customer service. Please don’t hesitate to reach out if you need anything else in the future!

Kind regards,
The LIPOELASTIC Team

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