LiquorishOnline Reviews 17

TrustScore 3 out of 5

3.1

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Company details

  1. Shopping & Fashion

Information provided by various external sources

Contemporary fashion apparel & accessories. Naughty & Nice just like our name. Liquorish Online


Contact info

3.1

Average

TrustScore 3 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Impressed

I bought a jacket recently, I love how it's sits and the feel in quality. I'd recommend the brand to anyone who has a great taste. I also appreciate the fast service/ customer service.
Thank you.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a coat

Ordered a coat, before xmas and have not had it delivered -multiple emails to their CEO , cusotmer service and chat to no avail, I am either ignored or called a liar. I have raised a case via Klarna now, but it's been a month.... biggest scam.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid! Cheaply made and no customer service

Bought a coat in 2 sizes from the Debenhams site, £60 each. Kept one returned one. I did think the material was on the cheaper side but it was the colour and style I’d wanted. Went to put the coat on for the 3rd time and realised the inside arm seam had completely come apart exposing the padding.
I emailed to ask about returning as I had already used the returns label to send back the one which was too big.
I was told that they would not do anything as it had been worn. Even though it was clearly a manufacturing fault. I know my consumer rights which this company clearly do not and will be taking further.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Liquorish has the most beautiful and…

Liquorish has the most beautiful and unique prints you can’t find anywhere else! Every piece feels special and full of character. You can really tell it’s a small family business that puts love and care into every design.

4 October 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from this awful company

Do not order from this awful company

I sent back a dress and they are now saying that haven't received it !!

Nothing but a big scam !!!!

And you can't get in touch with anyone!!!

AVOID AT ALL COSTS !!!!

18 March 2025
Unprompted review
LiquorishOnline logo

Reply from LiquorishOnline

Hi,

We're sorry to hear you're unhappy with your experience.

We’ve looked into this case and understand you placed your order through a marketplace, not directly with us. As per marketplace guidelines, all communication must go through their platform, which we’ve followed.

We’ve asked for a return tracking number or a copy of the postage receipt to verify that the item was sent back to us. Unfortunately, we haven’t received this information. Without proof of return or tracking confirmation, we’re unable to process a refund for an item that has not arrived.

Please be assured we process refunds daily for all returned items that reach us. We're more than happy to resolve this once we receive the requested return details.

Kind regards,
Liquorish team

Rated 1 out of 5 stars

Poor Customer Service

Selected standard delivery 3-4 days. Its now 5 days (3 working days) since i placed my order and the order hasnt even been processed. Contacted Liquorish by 'online chat', facebook & email and no response to any of these. Item will be returned it ever even shows up!

8 April 2024
Unprompted review
LiquorishOnline logo

Reply from LiquorishOnline

Hi,

We're really sorry to hear about the delay and lack of response you've experienced.

We do our best to ensure 99% of orders are delivered on time, but occasionally delays can happen due to circumstances beyond our control, such as courier issues.

Kind regards,
Liquorish team

Rated 1 out of 5 stars

Bad & unhappy

Bad & unhappy
Having received the completely the wrong item, I returned both items, company not acknowledging the return of items , so to date no refund of my money, despite many emails, be weary of using this site, wish I had read the reviews before purchasing, will never never shop with them again

14 February 2024
Unprompted review
Rated 3 out of 5 stars

Shirt dress

Sizing way out ordered 4 dresses same size according to web information however I would consider a size up if ordering anything fitted.
Kept shirt dress as great fit and looks great.
Liquorish Purple Based Floral Mini Shirt Dress with Frill Details

29 January 2024
Unprompted review
Rated 1 out of 5 stars

Very poor quality

Ordered a coat looked lovely in the photo when I got it it was so creased up I had it hanging above the radiator for a week and the creases still didn't drop out and one side of the coat was a lot longer than the other, luckily I ordered it through Debenhams so got a refund with no hassle

27 December 2023
Unprompted review
Rated 1 out of 5 stars

Returned item only to have the delivery…

Returned item only to have the delivery cost not refunded despite having to pay £4 to return the item. So I’ve paid £8 in shipping costs for an item that I have returned. Would never shop here again, first and last time!

22 June 2023
Unprompted review
Rated 1 out of 5 stars

Not recommended

I purchased a dress, received a pair of trousers. Returned the trousers immediately, no issue.
Received the dress, returned immediately... still awaiting £49.50 refund.
Company say not received.
I will NOT be purchasing again!

25 March 2023
Unprompted review
Rated 5 out of 5 stars

Legit would recommend! 10/10!

Saw their ad on insta so was a bit wary but thought I’d try them. So glad I did! Got a really cool cardigan in the sale, it was posted that evening, got it so fast and I absolutely love it! Such great, fast service! I would definitely recommend. 10/10! X

3 February 2023
Unprompted review

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