I have used Liquor Library on numerous occasions now and can only say good things about their service and pricing. Orders arrive very promptly and in the rare event that something is wrong it is dealt... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
- #64 of 85 best companies in Alcohol Store
- #25 of 34 best companies in Alcoholic Beverage Wholesaler
- #32 of 41 best companies in Off Licence
- #6 of 6 best companies in Liquor wholesaler
- #40 of 75 best companies in Online Food Ordering Service
Written by the company
Liquor Library Is An Online Treasure Trove Of Premium Spirits, Craft Beers, Fine Wines & Champagnes And Cocktail Ingredients All Available With Next Day UK Delivery!
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- 02045427700
- customer.services@liquorlibrary.co.uk
- liquorlibrary.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My orders from Liquor Library are…
My orders from Liquor Library are almost always prompt. Only once have I been sent smaller cans than I ordered, and DPD have been problematic with deliveries. Otherwise though, a very professional service from Liquor Library. Thank you !
From ordering to delivery you couldn’t…
From ordering to delivery you couldn’t fault it highly Recommended
Great service
East to order and you don't have to wait long for the delivery, keep up the good work, highly recommended and will use again and again
Excellent service and competitive prices
I have used Liquor Library on numerous occasions now and can only say good things about their service and pricing. Orders arrive very promptly and in the rare event that something is wrong it is dealt with quickly and with no fuss. Very happy to continue using this company and highly recommend them to others.
Super speedy service
Liquor Library's Exceptional Service
Liquor Library has always provided me with exceptional service, orders are processed quickly and delivery is very efficient.
Liquor Library has the beer I like
Liquor Library has the beer I like, easy to order from and fast delivery
Good price and service
Good price and service, but they use DPD who demand ID on delivery, even when bringing an alcohol free product.
We been buying from this supplier many…
We been buying from this supplier many times always great service great prices well recommend
Excellent service
Ordering was easy and quick. The goods arrived well packaged and very promptly, exactly as specified. Would certainly consider using again.
DO NOT USE - AWFUL CUSTOMER SERVICE
I placed an order in late November. My order arrived and one of the bottles was different to what was ordered. I raised this with the supplier. I was then asked to send a number of pictures to prove what I was telling them and they asked me to return the bottle they had sent in error and only after they had received it, would they then send the correct bottle. I ended up cancelling the whole order and re-ordering with one of the competitors. I returned the whole order mid-December and it is now 8th January and despite sending chasers and proof that I had returned the order (with the tracking number that they provided), I am still waiting to receive my refund. I will never use this absolute shower of a company again and would advise anyone else to give them a swerve too.
Would recommend
Had what I wanted at excellent price. Super quick delivery. Delivered in perfect condition. Would definitely buy from again.
Wish it was cheaper!
Fast efficient service and very competitive pricing
Fast efficient service and very competitive pricing.
Annoyed
I had to contact re delivery, as when it would be, then when box was delivered one of the glasses was broken not enough thick proper packing, emailed again and they did send more glasses out with the correct packing etc, hence 4 stars, they do have phone numbers but no-one answers, goes to voice mail, very annoying if you want to speak to someone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








