Lisa London Reviews 50

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the products, noting that the items received bore little resemblance to the pictures on the website, often being of poor quality, made from cheap fabric, and ill-fitting. Customers also reported significant issues with refunds, as the company frequently refused requests or only offered partial refunds despite stated policies. Reviewers also experienced problems with their orders, including non-delivery or extremely long delivery times. The website itself was a point of contention, with many feeling misled by its professional appearance, which masked the true nature of the business and the quality of its offerings.

What people talk about most

Product

Consumers consistently express strong disappointment with the product quality. Many reviewers report... See more

Refund

Reviewers highlight negative aspects of refund experiences. Many customers report significant difficulties in... See more

Order

Reviewers express widespread dissatisfaction with their orders. Many customers report significant delays in... See more

Quality

Users describe negative interactions with quality, consistently reporting that items are poorly made with... See more

Website

Clients share negative opinions on the website, with many reviewers stating it is a complete scam. Customers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Total scam! Chinese company masquerading as a British company with a very authentic looking website. Money taken immediately on order. Clothes took weeks to deliver despite my attempts to cancel as th... See more

Rated 1 out of 5 stars

Scam website - not a London uk based company as the website states. Clothes are drop shipped from China and are horrendous quality and fitting (I genuinely thought it was a joke when they arrived). I’... See more

Rated 1 out of 5 stars

SCAM ALERT – DO NOT ORDER FROM THIS COMPANY! The clothing I received was nothing like what was shown on the website — cheap materials, poor quality, and completely misrepresented. When I contacted... See more

Rated 1 out of 5 stars

Received this email - she is closing down- I reported the following to action fraud, my bank and trading standards. As she has not acknowledged my right for a refund due to failed service... See more



Contact info

1.3

Bad

TrustScore 1.5 out of 5

50 reviews

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1-star

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Rated 1 out of 5 stars

Needs 0 stars

Needs 0 stars. My boss ordered and wanted to return for a larger size. No return instructions, no reply to emails or voice messages. They will only talk to you if you are sending money. after your paid, your ghosted.

25 March 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish clothing

I ordered a top which was not as described. It was a fake GANT they sent me .Absolute rubbish which was not sent to me from within the UK .Avoid at all costs .Conmen at work is what they are .

21 March 2026
Unprompted review
Rated 1 out of 5 stars

I had to put one star just to move…

I had to put one star just to move forward it’s definitely doesn’t get one it gets minus one.
I ordered a what looked like a beautiful two piece outfit. What came was, well I have worn work scrubs that have been of better quality. They won’t except returns for a full refund. They have sent 15% which equates to £5.90 I paid £39.00 for the product. I just wish i would have seen these reviews first. But you tend only to read the reviews on the site itself. Never again.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

It’s a total scam I’m so annoyed

It’s a total scam I’m so annoyed I fell for it! Bought from a Facebook ad and it looked lovely in the photo. The dress took weeks and weeks to arrive, packaging was the most budget basic it could be (cheap plastic bag), the quality is the lowest it could possibly be, it’s not the colour I ordered, it looks so awful on (cheap, cheap, cheap, no shape). You can’t return, no response at all from the company as soon as I asked for returns info. Don’t fall for it!!

7 October 2025
Unprompted review
Rated 1 out of 5 stars

I was scammed by this company who seem…

I was scammed by this company who seem to affiliated to Shein clothing as all the same dresses and images on there also.
I wrote an email before I purchased asked them if I got a couple of sizes and they didn’t fit that they would refund and they said they would. When I tried to return two weeks later they said they are closing down and wouldn’t accept a return. Absolutely disgraceful.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAM. Stay away at all costs

SCAM! Set up to look like a UK website. Clothes from China which are awful quality and sizing and then when you try and initiate a return (no details on the website) they don’t respond. Stay away at all costs.

14 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! Awful quality clothes from China. Totally misrepresented on the site. Reviews on their website are false. I’ve managed to get a CHARGEBACK through my bank which took time and effort but at least I got my money back, and means this scam company don’t get a penny from me.

4 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! I would give NO stars if I could. I STILL have not received my dress after 2 months and have received no response despite sending various emails. (The fact they have no phone number speaks volumes). Shall be reporting to trading standards and contacting my bank for a refund.

29 August 2025
Unprompted review
Rated 1 out of 5 stars

no stars

no stars - no goods received? tried to email
and no reply i gave- the tracking worked a few works now an error message!

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam!
DO NOT BUY!
Dress is cheap and no response for a refund request.
Wish I had looked on here before ordering.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not touch

No dresses received after a month of ordering. Asked for a refund and no response at all. Do not use this company no customer service at all!

18 August 2025
Unprompted review
Rated 1 out of 5 stars

Shocking

Not even deserves a one star. Late delivery to wrong address and the item was poorly made.
Stated that the case of late delivery was for personal reasons due to close of business. What an absolute con..

1 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM site!!

SCAM site!!!
This is not a uk website. False advertising. I ordered a dress that was advertised as uk next day delivery. The dress finally arrived a month later….from china and is such poor quality. Please avoid!!

4 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAM DO NOT BUY!…

Before I ordered a dress I checked the reviews on the actual website. I now know that these were false reviews. I ordered a dress and was promised that it would be dispatched the next day by Royal Mail. The dress was ordered on 19 July and my order has not yet been dispatched. I queried with the seller and received a lovely email saying she was sorry and the dress would be sent shortly. The dress has still not arrived. My emails are now being ignored. This is most definitely a SCAM . I’m not sure how they are allowed to still be on business. Please do not buy from this website.

19 July 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a dress 17th July

I ordered a dress 17th July, 23rd July I sent an email asking where my order was. I did receive a very nice email about how things were very busy with closure. It is now 5th August and I have not received my dress. I sent a further email 2nd August asking yet again about delivery time or full refund, and have received no reply. I have now sent a further email stating that I am being left with no choice but to start a section 75. Stupidly I did not read the correct reviews.

17 July 2025
Unprompted review
Rated 1 out of 5 stars

Scammers!!! Don’t buy !

Scammers!!!! Do not buy anything from these people!!Send you poor quality items and when you want to send them back they refuse to give you a refund. Disgusting thief’s

3 July 2025
Unprompted review
Rated 1 out of 5 stars

AVOID CHEAP TAT

Extremely overpriced poor quality clothes.
These aren't boutique quality clothing, they are cheap polyester dresses from China. Gutted I've missed the 14 days return policy as now stuck with 2 dresses that aren't worth more than a tenner. I feel robbed

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful customer service…

Absolutely awful customer service utterly ignoring my request for a return address and refund when clothes were not what I expected. Will be looking to take this further as I will not be fobbed off by such an awful company and experience

29 July 2025
Unprompted review

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