LisbonAirportTransfersTO Reviews 

260
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its exceptional punctuality, with drivers often waiting patiently despite flight delays and arriving exactly on time for pickups. The staff are frequently highlighted as professional, friendly, and helpful, offering assistance with luggage and providing valuable information during journeys. The booking process is also noted as easy and seamless, supported by clear communication and timely updates. People consistently mention the comfortable and spotless vehicles, contributing to a very pleasant and smooth journey, leading many to express their intent to use the service again.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the seamless, comfortable, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness,... See more

Location

Consumers find location to be ambiguous, with many reviewers frequently mentioning the Lisbon area, including... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers highlighting the punctuality... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it very easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A taxi was waiting for us at the airport, even though a border police strike delayed us for over two hours. The driver waited patiently the entire time without any problems. For our return trip, we e... See more

Company replied

Rated 5 out of 5 stars

We met a lady, Amanda at the meeting area and she helped with our bags and took us to our driver Daniels who was so lovely and friendly. Our transfer was seamless and very comfortable. There was gre... See more

Company replied

Rated 5 out of 5 stars

Excellent communication throughout… very professional and friendly.. seamless timing and confidence in the driver. Excellent value . Our pick up driving went to the wrong hotel but called to say he... See more

Company replied

Rated 5 out of 5 stars

Front start to finish this experience has been top class. Booking online was really easy. Communication was great and pick up at Lisbon airport was perfect The van was new and very comfortable wit... See more

Company replied


Company details

  1. Taxi service

Information provided by various external sources

Low cost transfers from Lisbon Airport. Private transfers from Lisbon Airport to City Centre, Cascais, Estoril, Sintra and all popular destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

260 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(260)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Easy to book, excellent communication, friendly staff with clean and modern vehicles

21 March 2026
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Tom,
Thank you very much for your review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you and look forward to seeing you again in the future.
Kindest regards,
Luís Costa

Rated 5 out of 5 stars

Airport Transfer

I Have used Lisbon Airport Transfer TO on several occasions and always found them to be punctual and efficient with drivers incredibly helpful and polite.

5 February 2026
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Ian,
Thank you for taking the time to give us your valuable feedback.
We appreciate your generous rating on our staff / service and are happy to know that you enjoyed our service.
We hope to welcome you again soon.
Best regards,
Luís Costa

Rated 5 out of 5 stars

Easy to find driver and courteous.

Easy to find driver and courteous.

30 January 2026
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Allyn,
Thank you for your feedback! We’re glad to hear everything went smoothly and that you found our driver easily and appreciated the courteous service. We hope to welcome you again in the future!
Kindest regards
Luís Costa

Rated 5 out of 5 stars

Outstanding company - highly recommended

We booked return transfers from Lisbon Airport to Nazare and the service from this company was outstanding. The company texted to confirm details the day before each transfer which provided assurance everything was in hand. Upon arrival we followed the directions to check in where our name was displayed. 5 minutes after checking we were greeted and shown to our transfer - a lovely clean, spacious and new vehicle. Our drivers (Patrick and Fernando) were superb, highlighting points of interest on the route and ensuring we were comfortable. On the way out there we had to divert due to bad weather and Patrick explained why and apologised the transfer would be a little longer than planned. It was really reassuring that passenger safety was important. Our transfer arrived early on the way back and again, this was a completely smooth and pleasant journey right to the terminal.

I would recommend using this company to anyone and will certainly use them again in the future. They clearly care a great deal about providing excellent customer service and they certainly deliver that as well. An easy 5 star review!

23 January 2026
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Anon,
Thank you so much for your amazing and detailed review! We’re delighted to hear that your transfers between Lisbon Airport and Nazaré went so smoothly and that you felt well taken care of from start to finish.

It’s great to know our communication, punctuality, and check-in process gave you confidence, and that Patrick and Fernando helped make the journey comfortable and enjoyable—even with the necessary route adjustment due to weather. Passenger safety is always our top priority, so we truly appreciate your understanding.
We’ll be sure to share your kind words with the team. Thank you for your recommendation and trust—we look forward to welcoming you again in the future!
Best regards,
Helena Carmo

Rated 5 out of 5 stars

We used Lisbon Airport Transfers for a…

We used Lisbon Airport Transfers for a transfer from Lisbon airport to Cascais. Was so easy to book and everything was so slick and professional. We were delayed on arrival but that was no problem whatsoever and our pickup for the return journey was like clockwork. Very comfortable vehicles and nice drivers with great English. Absolute first class service and will definitely use again. Thank you.

2 January 2026
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Kevin,
Thank you very much for your wonderful feedback! We’re really pleased to know that both your arrival and return transfers from Lisbon Airport to Cascais were smooth, comfortable, and stress-free. It’s great to hear that our team was able to assist you efficiently, even with the initial delay, and that you found our drivers professional and friendly.
We truly appreciate your recommendation and kind words. It will be a pleasure to welcome you again in the future and provide you with the same first-class service!
Best regards,
Helena Carmo

Rated 5 out of 5 stars

Professional and organised

23 November 2025
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Mr. Colegrave,
Thank you for taking the time to give us your valuable feedback.
We appreciate your generous rating and are happy to know that you enjoyed our service.
We hope to welcome you again soon.
Best regards,
Luis Costa
CEO

Rated 4 out of 5 stars

Didn’t turn up!

Didn’t turn up!
Update post review the company got in contact to provide a response. They paid for my Bolt to the airport so I’m willing to forgive this failure, it happens!
Hopefully they learn lessons and the transfer from airport was good, so I’ve updated my review.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

We are so happy with the service

We are so happy with the service! Everything was so well organised, I was surprised that they replied to my email about our flight delay within less than 5 minutes. We haven’t waited a single minute at the airport, our driver Andréia welcomed us immediately. She was driving a Tesla which was very comfortable and she waited outside of our hotel until she made sure we were able to check in.
Absolutely recommend the service!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Good communication both outgoing and return trips. Driver waited at the airport despite a delay and the return driver turned up on time.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service - on time, according to plan, friendly, efficient, professional. Will definitely use the service in future. Used service on 7 and 14 September 2025.

14 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look