LisbonAirportTransfersTO Reviews 

260
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its exceptional punctuality, with drivers often waiting patiently despite flight delays and arriving exactly on time for pickups. The staff are frequently highlighted as professional, friendly, and helpful, offering assistance with luggage and providing valuable information during journeys. The booking process is also noted as easy and seamless, supported by clear communication and timely updates. People consistently mention the comfortable and spotless vehicles, contributing to a very pleasant and smooth journey, leading many to express their intent to use the service again.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the seamless, comfortable, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness,... See more

Location

Consumers find location to be ambiguous, with many reviewers frequently mentioning the Lisbon area, including... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers highlighting the punctuality... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it very easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A taxi was waiting for us at the airport, even though a border police strike delayed us for over two hours. The driver waited patiently the entire time without any problems. For our return trip, we e... See more

Company replied

Rated 5 out of 5 stars

We met a lady, Amanda at the meeting area and she helped with our bags and took us to our driver Daniels who was so lovely and friendly. Our transfer was seamless and very comfortable. There was gre... See more

Company replied

Rated 5 out of 5 stars

Excellent communication throughout… very professional and friendly.. seamless timing and confidence in the driver. Excellent value . Our pick up driving went to the wrong hotel but called to say he... See more

Company replied

Rated 5 out of 5 stars

Front start to finish this experience has been top class. Booking online was really easy. Communication was great and pick up at Lisbon airport was perfect The van was new and very comfortable wit... See more

Company replied


Company details

  1. Taxi service

Information provided by various external sources

Low cost transfers from Lisbon Airport. Private transfers from Lisbon Airport to City Centre, Cascais, Estoril, Sintra and all popular destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

260 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(260)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend 10/10

Communication was great by both our drivers as I was particularly worried as our flight was delayed but slick communication via WhatsApp reassured me. Also, the team via email were very responsive and helpful too. Would highly recommend this company ☺️

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Transport was for 4 adults 2 kids age 3&6 from Estoril to Lisbon airport.
Excellent service.easy to book online with immediate email confirmation.
Vehicle exactly as requested with 2 child seats.
English speaking driver was punctual and very friendly
Reasonably priced. Would definitely use again

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. We had to re-schedule our return pick-up time, which wasn’t a problem at all. Drivers were very happy & couldn’t be more helpful. Would highly recommend.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

The transfer was great

The transfer was great! Our driver was early and was extremely patient as we got all our baggage ready for the airport. He was friendly, and extremely helpful which was lovely as our transfer was so early in the morning. He left us really close to the terminal door and helped us with our bags. Thanks for everything, I'd definitely recommend!

31 May 2024
Unprompted review
Rated 5 out of 5 stars

A fantastic transfer company!

Fabulous service!
Really accommodating, even when i booked the wrong dates they still came and picked us up within 15 minutes of me realising.
Top service, nice vehicles, great drivers, great coms.
couldnt recommend more highly!
used them as a return service.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have used many transfercompany’s during our family trips (10pax) and so far they have been the best! The best value for the money: Driver was on time, helpful and in the car was seat for children. Our luggages fit well for the minibus.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Our driver was prompt and courteous!

Our driver was prompt and courteous. He had interesting information to share about some of the landmarks we drove by on the way to the airport as well which we appreciated. Would definitely use this service again!

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Choice

This was our first trip to Lisbon and I reserved our transfer to and from the airport ahead of time. Both trips were efficient and quite pleasant. Will definitely recommend their services to any of my acquaintances traveling there.

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Driver arrived early and let me know he was waiting. Made it to airport earlier than expected. I was a bit worried as my pick up time was 02:30 for 5 am flight. Highly recommend.

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Book with confidence

For both the transfer from the airport to the hotel and the return some days later the drivers were exactly where it was said they would be and the booked time. The cars in both directions were clean, comfortable and new. The journeys were completed quickly, and excellent door to door service.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, especially considering we were delayed and we had some lost baggage. Both drivers were communicative, very friendly and helpful. Would definitely recommend.

1 March 2024
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Sally,

Thank you very much for your feedback. KInd Regards, Luis Costa

Rated 5 out of 5 stars

Very reasonably priced friendly drivers…

Very reasonably priced friendly drivers and nice vehicles.
Arrived on time and kept in contact via email and what’s app

27 February 2024
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Thank you very much for your reply. Is is a pleasure to receive such nice review. KInd Regards, Luis Costa

Rated 5 out of 5 stars

Exceptional Service

The driver arrived promptly and assisted me with my luggage. Very friendly and chatted all the way to the airport. Exceptional experience and I would recommend 100%. Thanks you.

4 February 2024
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Mr Walker, Thank you very much for your reply. Is is a pleasure to receive such nice review. KInd Regards, Luis Costa

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