Litebyte Reviews 63

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including fast response times and a smooth user experience. Reviewers also find the pricing to be very affordable, offering great value for the performance received. However, some people were dissatisfied with the support experience, mentioning instances where they received no assistance for specific requests like file transfers, or felt that communication was lacking. A few customers also reported issues with server specifications not matching their needs or unexpected charges.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the excellent and fast support, often... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, speed, and... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the support team for being super... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the affordability, noting that... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the clean, user-friendly... See more

Based on these reviews

Rated 5 out of 5 stars

I have tried a ton of hosts before Sparked, Bisect, Apex, ScalaCube, and none of them even come close to LiteByte. The price to performance difference is actually insane. Your getting top tier har... See more

Rated 5 out of 5 stars

At first, I was hesitant because the server is in Europe and we're in Asia, but the routing is so good that my players don't even notice the distance. No lag spikes or packet loss at all. Also, the su... See more

Rated 5 out of 5 stars

the price of these Minecraft severs are pretty much unbeatable and the support is the same. Overall there is minimal lag and plays out amazing for what you order. they support Modpack with no issues a... See more

Rated 5 out of 5 stars

This is an amazing server host! I had a couple issues, like uploading a world, or uploading addons, but I went to the discord and got help! The support team helped me a lot! They never got frustrated,... See more


Company details

Written by the company

We're a hosting company specialized in game hosting, with our main niche being premium Minecraft hosting. We run Ryzen 9 9950X and 7950X machines at amazing prices. HEADS UP BEFORE YOU LEAVE A REVIEW: LiteByte Hosting is being targeted by a group of individuals in hopes of ruining our reputation, they're impersonating the actual owner of LiteByte. Please join the real discord server of litebyte and verify if the username of the owner is the same as the person you've been speaking with. These people will try to say absurd things just to get a response out of you and get you to write a bad review about LiteByte.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

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Rated 5 out of 5 stars

Joyncraft.com recommends LiteByte

I am posting this in the name of Joyncraft.com.
We have been existing for more than two years before LiteByte was founded.
You can look us up on the Official Minecraft Server List, which means we successfully went through their extensive selection process to get our badge of recommended servers to play on by Mojang/Microsoft. I'm not saying this to advertise for ourselves here, but because I hope this will show that LiteByte is indeed a real, legal, serious company with real customers.

We've picked LiteByte after we had been contacted by them via discord. We were careful, as anyone should be with any offers via direct messages on this platform. Completely agreed that there are better ways to find customers, but they are a start-up, and they are working really hard to spread the word.

Fortunately for both sides, their timing was perfect. Our provider had just been bought up by a bigger hosting company, which had led to a rapid decrease of quality and customer service for us. So we were looking for an alternative when they knocked on our (discord) door, and decided to give them a try - especially after they offered us a week of testing, free of charge.

The test server they set up for us was surprisingly strong, better than what we had before, for less money. What they did for us exceeded our expectations by far, so we quickly transferred both our Minecraft servers over to them.

Ever since that day they have provided an outstanding service to us.
Any issues we have encountered have been resolved quickly, directly and with immediate feedback/chat.

We can tell that our desire to provide a high quality playing experience to our player base really matters to them as much as it does to us. To Nathan and his team we are not just random customer complaint ticket #7283289, but actual people who are valued and appreciated. Thanks a bunch, LiteByte - Joyncraft highly recommends you!

7 July 2024
Unprompted review
Rated 5 out of 5 stars

The team at litebyte has been outstanding

The team at litebyte has been responsive and helpful. They have spoken one-on-one with me, a client, to resolve any issues that may have arisen and resolved them in a timely manner. This kind of dedicated service is not something you'll find in many places today.

16 June 2024
Unprompted review
Rated 5 out of 5 stars

Good hosting

I have been hosting here for a while and love the support and panel. The price-to-performance ratio is excellent. You can always ask the staff or owners for help, and quick assistance will arrive. I highly recommend it.

8 June 2024
Unprompted review

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