I have been a loyal Lite 'n Easy customer for many years because I love the huge choice of foods offered by Lite 'n Easy. I find Lite 'n Easy is so convenient, easy to order, always delivers on time... See more
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Lite n' Easy delivers delicious, healthy meals straight to your door. Choose from a range of over 250 convenient meals. No subscriptions. Money back guarantee on first delivery. Visit liteneasy.com.au.
Contact info
18 Buchanan Road, 4014, Brisbane, Australia
- 131512
- privacy@liteneasy.com.au
- liteneasy.com.au
Replied to 47% of negative reviews
Typically replies within 48 hours
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Great choices
Great choices, easy to prepare, so tasty! Packaging is recyclable, and delivery is quick
I am sick of receiving my delivery from…
I am sick of receiving my delivery from lite n easy only to find my lunches expire in 3 days it’s not the first time doesn’t some check the use by dates before sending them out and when you ring customer service they think if the give you $15.00 off your next order that makes it ok well it doesn’t I have to get someone to take me to the shops to get food to replace for a disabled person it is extremely hard but they don’t care they just say sorry to hear about that.
waiting......
I am totally sick of being given an estimated delivery time of say 9 to 11am and then as the day progresses it just blows out and out. The estimated delivery time is useless and bears no relation to what actually happens. Because of where I live I have to be home and I waste hours and hours waiting, unable to go out.
I have been buying light n easy for over 5 years but I am becoming increasingly frustrated by this delivery issue and am looking at alternative food delivery services.

Reply from Lite n' Easy
Production can’t accept an order!
Production can’t accept an order early on a Monday morning for Tuesday delivery. The question to production won’t even be asked. Lost me!
I explained we couldn’t order online on Sunday night so we called “First thing” Monday morning and it made no difference!!!
Sam Wood or any other program for me!
Delivery unacceptable
Food is fine but delivery is unreliable. On a number of occasions I either received the order late or not at all! Disappointing service.
The Support I Receive from Lite ‘n Easy…
Lite ‘n Easy has for some years now provided me with nutritious, tasty meals. As a pensioner living on my own, it takes away the need for planning and shopping for my food. It also provides me with the ability to choose from a variety of meals that ensures I am eating with a focus on my health and well being.
Very good food and reasonably priced
Nutritious Healthy Eating.
I absolutely love Lite 'N Easy. It has changed our lives. In 6 months I lost 15kg, reaching my goal. My husband also reached his goal and easily lost 8kg, simply by healthy eating. The meals are healthy, portion controlled and full of variety. I love not having to grocery shop and cook. We have so much more free time now and are saving dollars! Love it. ❤️
Lite n’ Easy makes life easy
I’ve been using Liteneasy for a few years now.
No particularly to lose weight, more for healthy convenience.
I’m a shift worker, long hours mean I don’t really have time to shop, cook let alone wash up!
I find the dishes tasty good quality and healthy with no waste!
“Light n’easy makes life easy!”
Keep it up and thank you.
CRAIG E - DELIVERY DRIVER - LAZY HOUND
Every time you raise an issue regarding DELIVERY, this is always a problem, they don't take into account your complaint. They have a delivery man, CRAIG E, who is so lazy and does not follow the delivery instructions. We lived in a complex with hundreds of occupants. This person meant to delivery at our door but what he does is just dumped your order at the gate. Many times, I sent an email to their support delivery team, but my request is just ignored and assign to this lazy hound. They have quite a number of drivers who does excellent job and follow instructions, but they still assign it to this lazy person.

Reply from Lite n' Easy
I am a long term customer of Lite n…
I am a long term customer of Lite n easy.
I have no issues with the food,
I have no issues with the convenience of lite n easy
I have no issues with the food that is delivered
My issue is delivery service. I have explained to customer service on several times, that I have problems with lifting the esky into my kitchen table which is a very short distance from my front door to my kitchen table.
no help at all from customer service for suggestions other than they suggest for a customer to take all the items out of the esky outside and carry items into their home. Lite n easy have no problems taking my money, however when a customer request help. it is said it cannot be done due to my safety. there has to be a way that lite n easy can possibly speak to the contract drivers with some suggestions. can the driver knock on my front door and wait for me to open my door so they can push the esky in. Also, I have 3 empty esky's that need to be returned to lite n easy. One of the empty esky's is from a previous delivery, when my regular driver left lite n easy. Anthony was a great person, he would deliver my full esky into my kitchen and take the empty away. I had my regular driver for over 3 years and nothing dangerous had happened to me. If I can maybe make a suggestion, can lite n easy look into having handles added to the esky to make it a little easy for your customer to pull the esky inside. I am not happy with customer service at all, absolutely no help at all.
Delivery at 4.30 am?!
The convenience of not having to cook with a spinal cord injury is fantastic and I particularly enjoy the fresh meals.
However, again, we were woken up at 4.30 this morning by the delivery driver ringing the bell to enter our gated community. When we don't answer or refuse to let them in, they leave the food outside the community gates available to any passerby. The first time this happened, 8 boxes were left since many people use Lite 'n Easy here.
Please deliver at reasonable times, convenient to the customer rather than yourselves. This practise will be costing you custom otherwise.

Reply from Lite n' Easy
Lite nEasy is fantastic
Lite nEasy is fantastic. They cater for breakfast, lunch and dinner and have dessert options. The food is delicious and range is large. I was eating badly and this has restored my health. Ordering and delivery are easy.
i should have tried this ages ago
I am loving the convenience of not cooking as much so have a lot more free time and completely changing routines the food is great also very happy with the service and product
EXCELLENT SERVICE
Such excellent service. Thanks for the best healthiest food and for the delivery by a very polite driver ,JAMES at 7am.
Thank you again.
Not so lite or light at all
I have one word that describes Lite and Easy - Sugar. They add it to every snack. They had it almost every dinner I checked. I am talking about refined sugar. So bad for a dieter and generally too. Website is really hard to navigate too. And over the phone customer service is hit and miss depending on who you get.
Answer the phone....you make plenty of money of us
Hold the line for 10 minutes to order mum's meals......hung up will be looking elsewhere
I’m not sure pilot does
Convenient and tasty
Have enjoyed liteneasy meals for many years. Good food with a large selection. Convenient. The steady increase in cost has made it a little less economical.
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