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LiTime Reviews 841

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality, performance, and durability, often highlighting their long-lasting charge and reliable power. Many consumers are also impressed with the fast delivery service and the ease of the ordering process. The customer service team receives high marks for their quick responses, helpfulness, and ability to resolve issues efficiently. However, some customers experienced issues with delivery, noting delays or confusing tracking information. A few people also encountered problems with customer service responsiveness, describing slow replies or a lack of resolution for their concerns.

What people talk about most

Product

People report positive experiences with product. Many customers praise the batteries for their long-lasting... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient shipping,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the performance and... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered two last season (2025)for my 1775 Lund and another this year (2026)for a pond boat . Delivery is very fast received within the same week ordered. Long lasting before charge was necessary. Ques... See more

Rated 5 out of 5 stars

Have used Litime batteries for a 36 volt trolling motor for 3 years now and just ordered a 12v 100ah mini for my marine electronics. Great batteries!! Never had any problems always shipped on time.

Rated 5 out of 5 stars

It would be nice to be able to speak to someone about a problem…example my minnkota enduro has clamps on it…I am getting rings to go around the poles done by an electrician…..at 76 years of age Freq... See more

Rated 5 out of 5 stars

Super phone support on the right batteries and charger for my boat. My order arrived within 4 days. Instruction manuals very clear and easy to perform. Maintenance schedule to gain the maximum life ou... See more


Company details

  1. Battery shop
  2. Battery Manufacturer
  3. Energy Equipment and Solutions
  4. Power station

Why Choose LiTime

Written by the company

30-Day Price Guarantee
If the price drops within 30 days, we’ll refund the difference.
30-Day Hassle-Free Returns
Return any new/unopened item within 30 days for a full refund. Return shipping is free if the issue is our fault.
Speed Guarantee
Delivery within 2-5 business days (90% arrive in 3 days).

📦 FREE SHIPPING

WITH EVERY ORDER

All orders are shipped from our US warehouses, located in Los Angeles, California, and Dallas, Texas.

Contact info

Promotion box for LiTime

Earth Day Sale

APR. 20 – 27 (PDT) | Up to 50% OFF

4.6

Excellent

TrustScore 4.5 out of 5

841 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 59% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Any questions were answered via chat…

Any questions were answered via chat and email in timely manner. Communication on order/status was appropriate. IF I could find a “issue” it would b I was watching their listing on eBay but ended up purchasing thru the web site. Then got a discounted offer from eBay listing after I already purchased… 🤭

9 April 2026
Rated 5 out of 5 stars

Fast shipping & quality product

I ordered my cables late on a Wednesday and had them by Saturday afternoon, just in time for an upcoming trip. The cables are well-built and made of quality material.

8 April 2026
Rated 3 out of 5 stars

Didn’t receive everything together

Didn’t receive everything together, still waiting on some things that are in Florida and some in California. Battery came from New York

9 April 2026
LiTime logo

Reply from LiTime

Hi John,

Thank you for your feedback and we’re sorry for any inconvenience caused.

In some cases, items in an order may be shipped separately due to availability or warehouse locations, which can result in multiple deliveries. We understand this may not be ideal and are working to improve the experience.

If you have any questions, please feel free to contact us at service@litime.com.

Best regards,
Customer Support Team

Rated 5 out of 5 stars

Delivery service lost my item

Delivery service lost my item, Li Time did not hesitate to immediately send a replacement. The items seem to be well made and work as intended. Thank you for the great customer service experience.

30 March 2026
Rated 5 out of 5 stars

Great product!!

I bought a battery from LiTime, and it exceeded my expectations. The build quality appears to be excellent, and I highly recommend it.

9 April 2026
Rated 5 out of 5 stars

Have a trolling battery and cranking…

Have a trolling battery and cranking battery from LiTime. Both are awesome. Fished 3 days in 10-20 winds and used spot-loc a lot!! Trolling battery never moved off 99%. Buddy’s fishing with us are sold on the LiTime batteries and are purchasing before next trip. Awesome batteries and company with quick shipping and delivery.

1 April 2026
Rated 5 out of 5 stars

Shipped quickly

Shipped quickly. Packaged very well and arrived in good condition. Customer service has been great so far. I haven’t installed the battery yet so I can’t give a review about that but, so far so good.

8 April 2026
Rated 1 out of 5 stars

I ordered 2 12v 300ah batteries and…

I ordered 2 12v 300ah batteries and without my knowledge the delivery address was changed to a completely different state. Instead of canceling my order and sending me new ones I have to wait another week.

7 April 2026
LiTime logo

Reply from LiTime

Hi Robin,

We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible.

Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at service@litime.com with more details.

We’re committed to making this right and appreciate your patience.

Best regards,
Customer Support Team

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