**Unresolved Refund
I paid S$59 for a mattress, but was unhappy with the product and initiated a chargeback through YouTrip.
The merchant has now informed me in writing that the disputed S$59 has already been clawed back from its business and that I should follow up directly with YouTrip regarding the crediting of my funds.
However, I have not received the S$59 back in my YouTrip account. YouTrip previously informed me that the chargeback was still under investigation.
I am disappointed with how this matter has been handled. I hope the payment dispute can be resolved and the outstanding amount properly accounted for.
This review reflects my experience as of today.
28 OCT 2026
UPDATE AGAIN

