Little Cake Co. Reviews 

746
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers had a great experience with this company. Customers are thoroughly impressed by the wide variety of delicious, beautifully decorated cakes that consistently arrive fresh and securely wrapped on schedule. Consumers often mention that the online ordering platform is remarkably straightforward, making it very simple to arrange timely deliveries for various family celebrations. Some reviewers were not happy with the overall pricing, pointing out that the items can be quite expensive relative to the small portion sizes. A few other people also felt that the clear plastic presentation boxes looked somewhat cheap and detracted from the overall gifting experience.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the delicious taste, freshness,... See more

Quality

Consumers find quality to be positive, highlighting that the cakes are fresh, moist, and delicious. Reviewers... See more

Delivery service

Customers had positive experiences with delivery service, noting that orders arrived quickly and on time.... See more

Order

Users describe ambiguous interactions with order, highlighting a wide split in customer experiences. On one... See more

Price

Reviewers highlight negative aspects of price, expressing widespread dissatisfaction and feeling that the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely selection of cakes available and delivered on selected date (with an additional payment). My daughter loved them but my only issue was there is no option to include a message / greeting to let... See more

Company replied

Rated 5 out of 5 stars

Cakes arrived as described, well packaged and was adored by my Husband. Purchased 2 packs made up of my choice for him, he has nearly finished the 2nd pack. Cakes are just right size to pop into the m... See more

Company replied

Rated 5 out of 5 stars

The Little Cake Company makes the most exquisite tasting cakes which are a little more than a couple of bites. I have ordered these twice recently as a desert when entertaining, but they would also b... See more

Company replied

Rated 5 out of 5 stars

Superb company to buy from, such a mouthwatering selection of delicious cakes plus extras. Bought to let a friend know we are thinking of him and was even able to include a card as well as a lovely ti... See more


Company details

  1. Cake shop

Written by the company

Show stopping miniature cakes perfect for your special occasion, delivered UK-wide on your nominated day.


Contact info

4.2

Great

TrustScore 4 out of 5

746 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.2

All reviews

(746)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sending a gift

Sending a gift, but put the wrong address as well as date. It was no problem to change it, they were super helpful.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

A beautiful and tasty present!

I bought a selection for my Mum for mothers day and she was absolutely thrilled!I keep getting messages saying what she's tried and how much she has loved discovering new flavours each day.
They're such a perfect present to be able to sample so many different flavours and ones you may not have chosen when choosing from 'a' slice of cake when out.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Delicious vegan selection!

I ordered the vegan box of 9 mini cakes for Mother's day. All very tasty and soft sponge - lovely !! My sister also loved them (didn't tell her they were vegan until afterwards and she couldn't believe it!) Extra flavours would be fab ❤️🍰x

15 March 2026
Unprompted review
Rated 4 out of 5 stars

Great service and tasty cake

Ordered 9 mixed cakes for a present. I didn't eat any but the recipient said they were delicious, well presented and packed securely. The leaflet received with cakes was also a appreciated. They were delivered on time. The reason I've not given 5 stars is purely down to the overall price which I thought was a little over priced. That said I would use this service again.

13 March 2026
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your lovely feedback. We’re delighted to hear that you were happy with your experience with us and that the recipient enjoyed the cakes.
Our pricing reflects the quality of the ingredients we use and the care that goes into making and preparing each order, so we’re really glad that this came through in your feedback.

Thank you again for choosing us, and we look forward to baking for you again in the future.

Rated 4 out of 5 stars

Lovely cakes

Lovely cakes, that were so pretty and tasted amazing. I would definitely order again, as,they were perfect for the afternoon tea we had

6 March 2026
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed the cakes and that they were perfect for your afternoon tea.

We’d love to earn that extra star next time, so if there’s anything we could have done to make your experience even better, we’d be really grateful to hear your feedback. You can reach us here: hello@littlecake.co.uk

We look forward to baking for you again. Thank you.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Cakes were delicious and there were a couple of vegan ones which were really good too.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy ordering system

Easy ordering system, excellent communication with how the orders were progressing, good updates for delivery and they were delivered on time - in time for 2 Mums mothers Day gifts. Tasted great and impressive packaging. Thank you.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

So easy to arrange a delivery for Mothers’Day…… so delicious I was only allowed one from my mother’s gift!
I warmly recommend and will definitely be using again…. A tasty alternative to sending flowers.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Quick arrival

Quick arrival. Very tasty and fresh upon arrival! Ordered Little Bouquet Box, love the careful packaging. Would definitely order again

15 March 2026
Unprompted review
Rated 3 out of 5 stars

Consider delivery time

Yes, you have repeated the same reply to me not sure why I needed to hear it again: doesn’t help after the event .

Unfortunately for me my experience wasn’t as good as others. On my part I should have read more of the small stuff - I was expecting my delivery, confirmed by Royal Mail, delivery time got changed 3 times which resulted in the cakes arriving AFTER my tea party: moral of the story order before you actually need them. Would also agree smaller than I thought but you live and learn just a expensive experience

3 March 2026
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for sharing your feedback - We are sorry to hear this.
To help prevent this in future, we recommend selecting a delivery date at least one day before your event, as courier schedules can occasionally change. Our cakes keep fresh for up to 14 days, and we suggest storing them in the fridge until around an hour before serving. All this information is available on our website, and our team is always happy to assist with any questions prior to ordering. If you would like to discuss this further, please don't hesitate to get in touch. hello@littlecake.co.uk

Rated 5 out of 5 stars

A great company

I saw an advert for the Little Cake Company and needed something for our wedding anniversary so gave them a try. The cakes were exquisitely decorated and looked very pretty on a plate for our celebration. I am hoping to send them for presents for friends and family as they are little treat perfect for a present. They arrived well packet and in great condition. I would definitely recommend them.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Poor product offering and price

Grainy, sugary cakes - supremely overpriced for what came and the fake flowers were such a disappointment - image on ordering was of a multicoloured one vs I got sent an all white bunch. Never again.

18 February 2026
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

We're sorry to hear that you were disappointed with your order. We'd like to look into this further for you, so please complete the additional information request we've sent via Trustpilot. Once we receive this, we'll be happy to investigate and assist further. We apologise for any disappointment caused.

Rated 5 out of 5 stars

One word - Outstanding.

One word. Outstanding. Most companies trade looks for taste, or vice-versa. This company does not. Not only do the cakes look exquisitely, they taste absolutely divine. It has absolutely made my birthday, and I will undoubtedly be returning in the future. Thank you so much!

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Loved them …

Cakes arrived on time and the quality was amazing! Loved each of the flavours, the sponge was light and fluffy and the icing and filling delicious. Will definitely buy again.

14 February 2026
Unprompted review

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