Favourites using hotel Wi-Fi from a tablet got messy when casino search after 11 minutes showed the slot but the slot button never activated. Casino page stayed half-loaded right after money moved.
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between two emails, and then Cashback note Sun 9:40: wagering jumped with case #11115 after claim inside the bonus balance screen. Email update made the KYC wait more confusing on ticket #55348.
Noticed this once Cashier Sat 20:25 because my bank had no payment while the casino receipt at Mon 11:30 said paid. Email update hid the document name and support left the reason blank.
I asked why the reality-check reminder never popped in a long session. Owen on the night shift said it was 'off by default', which isn't what the responsible-gambling page implied. Turned it on myself... See more
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- littlecedarcoffee.click
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Support reply about KYC got messy when…
Support reply about KYC got messy when chat closed after 2 minutes as I entered the payout details. Email update hid the failed payment note with no message centre note.
the session timer in the corner counts…
the session timer in the corner counts from login, not from the last action, so it says two hours when the tab has been sat idle for most of it. that makes it fairly useless.
I asked why the reality-check reminder…
I asked why the reality-check reminder never popped in a long session. Owen on the night shift said it was 'off by default', which isn't what the responsible-gambling page implied. Turned it on myself.
the app shuts itself the second a call…
the app shuts itself the second a call comes in, and nothing inside it lets you stop that happening 🙄 lost a feature round to my sister ringing on the sunday, and the history showed the round settled with nothing paid.
Noticed this once Cashier Sat 20:25…
Noticed this once Cashier Sat 20:25 because my bank had no payment while the casino receipt at Mon 11:30 said paid. Email update hid the document name and support left the reason blank.
the chat queue put me at position 18.
the chat queue put me at position 18.
The issue was that the transcript disappeared when the window refreshed.
I would rather wait longer and get one accurate reply. Support had the account reference in front of them
raised case 51190 from the app about a…
raised case 51190 from the app about a deposit that left my card and never arrived in the balance. the app shows it as awaiting your reply, and there is nothing in it from them for me to reply to
Address proof was clear
Address proof was clear; KYC rejected it with no reason beside review what a mess again
small laptop cashier opened without…
small laptop cashier opened without issues Thursday
No thanks
No thanks, Bonus terms said slots count, but Wild West Gold barely moved wagering
My iPhone SE got stuck in a login loop
My iPhone SE got stuck in a login loop
The issue was that the blank table made the evening impossible to check
Boring account functions should just work
I probably wouldn't have minded if the site had simply shown one accurate status identical screen
At the bingo hall
At the bingo hall, one staff member said the late game was included with my pack, another said it needed a separate ticket. I only found out at the table when the caller had already begun.
Bonus tab showed nothing.
Deposit cap on shared flat Wi-Fi
Deposit cap on shared flat Wi-Fi; the cashier still accepted a deposit after 15 minutes after my limit was saved. Cashier screen gave a vague timestamp at Fri 23:56. great
Live Blackjack appeared in search
Live Blackjack appeared in search, then opened as unavailable — made no sense.
Daniel stated my documents were…
Daniel stated my documents were approved
Then there was no timeline displaying anyone had launched the file
The unclear status was the actual problem
I noticed it since I looked both desktop and mobile
Favourites using hotel Wi-Fi from a…
Favourites using hotel Wi-Fi from a tablet got messy when casino search after 11 minutes showed the slot but the slot button never activated. Casino page stayed half-loaded right after money moved.
Big Bamboo on cheap Android
Big Bamboo on cheap Android: the agent wanted a round ID with PayPal that casino history never showed. Message centre changed without warning at Tue 10:35.
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