Little Jax Reviews 

978
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 132 reviews, most reviewers were somewhat happy with their experience overall. Many people find the products very comfortable and practical, genuinely appreciating the smooth ordering process and prompt delivery services. Customers frequently highlight the helpful support and nice quality of items like specialized pillows and decorative rugs. However, some reviewers were not happy with long delivery times and unexpected overseas shipping details. Others noted that items looked completely different from the advertised online pictures and felt the overall quality was extremely poor. A few consumers also mentioned frustrating difficulties with obtaining refunds and experiencing poor customer service communication when issues arose.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, reflecting a split opinion among consumers. While many... See more

Quality

Consumers find quality to be ambiguous, with opinions sharply divided. Many reviewers report extreme... See more

Order

Customers had ambiguous experiences with order, reflecting a wide range of differing opinions. On the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Some consumers experienced fast shipping, noting... See more

Value for money

Users describe profound disappointment regarding value for money, frequently calling products a waste of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

This looks excellent in the pictures . In reality I would rate as only average , not as thick as it appears and rather expensive . There are other sellers with the same product and pictures and I now... See more

Rated 4 out of 5 stars

Excellent customer service provided by littlejax. There was a little bit of a wait for the item, but it was truly worth it. The pillow itself is perfection and I would highly recommend it to any... See more

Rated 4 out of 5 stars

The rug I ordered and received is soft, thick and chunky, everything I wanted. However the colour is a lighter shade of orange than the photos advertised. I was expecting a much deeper shade like a bu... See more

Rated 4 out of 5 stars

My order was processed promptly and arrived as communicated. Product was as described, the beige colour I ordered was found to have a pinkish hue. Not quite as I thought but still acceptable and an... See more



Contact info

3.2

Average

TrustScore 3 out of 5

978 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 24 hours

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3.2

All reviews

(978)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor quality

Poor quality. Very disappointed. Paid premium price for something. Definitely not worth it. Not even comfortable to step on.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Good Value

Dear Sirs The Item I received is so comfortable and soft for My Feet and a perfect size for My Bathroom I’m well satisfied Thankyou Kind Regards Gerald Barry

21 May 2026
Unprompted review
Rated 4 out of 5 stars

Good umbrella

I haven't had an opportunity to use the umbrella yet, but it looks great and seems to be good quality.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. Was so looking forward to trying it out but the fitted cover only fits top to bottom. the cover is not big enough to fit the sides which is so disappointing. it doesn't even come half way down the sides and it's just a simple queen not tall at all.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Inferior product - From China

Inferior product. The listing image is clearly AI-generated and extremely misleading. It shows a thick, fluffy bathroom mat where a person’s foot sinks deeply into it, implying a plush, luxury feel. In reality, the mat that arrived is about the thickness of a credit card and feels incredibly cheap. The quality is nowhere near what was advertised and honestly not worth more than 5p. Very disappointed.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Not at all what I expected

Not at all what I expected. Sheet does not fit a twin XL. I would not purchase again and would not recommend this sheet to anyone. It does not fit the mattress as it is not true to size.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

If I could give this company a minus…

If I could give this company a minus score I would.
Recently purchased a bathroom mat. The quality was rubbish. Not worth more than £5.00. I feel I have been scammed. Do not buy anything from this company. I have attempted to contact this company to no avail.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Bonus umbrella

Ordered two umbrellas, recived 3. Look good quality, slightly bigger than expected but that's due to handle. Haven't had to test in windy rainy weather yet

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Awful product

Ordered a luxury bath matt but what I received was a cheep looking badly made bath matt. Do not trust this website. Very expensive for the cheap tat you will receive.

24 April 2026
Unprompted review

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