The Little Jewellery Company Reviews 

1,589
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the gorgeous and unique jewelry, noting that these intricately crafted items make wonderful personalized gifts for family celebrations. Consumers are also thoroughly delighted by the beautiful presentation, elegant packaging, and exceptionally prompt delivery services provided by the team. Some people also felt that managing orders was a completely smooth process, emphasizing the remarkably helpful communication and fast response times when adjustments were requested. Reviewers frequently mention how easy it is to navigate the website options, select various designs, and easily create memorable keepsakes for their loved ones.

What people talk about most

Product

People report positive experiences with product quality, describing items as beautiful and well-made... See more

Quality

Users describe positive interactions with quality, consistently highlighting the beautifully packaged items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive promptly and... See more

Order

Customers had positive experiences with order, highlighting the process as very easy and efficient. Reviewers... See more

Service

Clients share positive opinions on service, highlighting great communication and speedy dispatch. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought pendant and many 😍charms for my daughter’s graduation gift. All of the charms had significance for her journey at uni and her family (especially those that didn’t get to see her graduate)a fa... See more

Company replied

Rated 5 out of 5 stars

Item arrived as described, good quality and beautiful locket and charms considerably gift-wrapped. Good communication and promptly received. Gift for daughter's 21st and she was very happy. Would purc... See more

Rated 5 out of 5 stars

Absolutely stunning! In the past year I have ordered 5 large lockets and 50 charms to fill them. They make for really special, unique and personalised gifts. I look forward to giving them as gifts an... See more

Rated 5 out of 5 stars

Absolutely stunning! In the past year I have ordered 5 large lockets and 50 charms to fill them. They make for really special, unique and personalised gifts. I look forward to giving them as gifts a... See more


Company details

  1. #43 of 286 best companies in Jewellery shop

Written by the company

The Little Jewellery Company is a small Yorkshire business creating personalised memory lockets and keepsake jewellery. Every order is hand-assembled with care, and we’re passionate about helping our customers create meaningful gifts that tell a story. We genuinely value every order and always do our very best to provide friendly, personal customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,589)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I have ordered two of these lockets now…

I have ordered two of these lockets now one for my 16 year old granddaughter and one for my granddaughter who is going to be 18 years old soon , I was very happy with them both and they make beautiful keepsakes, I wouldn’t hesitate to order again if the need ever arises. Delivery was very prompt and they come beautifully wrapped in tissue paper .

21 June 2026
The Little Jewellery Company logo

Reply from The Little Jewellery Company

Thanks so much for this lovely review :) Best wishes, Miri

Rated 5 out of 5 stars

Ordered as a gift and was very pleased…

Ordered as a gift and was very pleased as Delivery was quick, and items just as pictured. Was lovely how it arrived all wrapped up, the charms are super cute my daughters very happy with the item, will be using again to order more charms.

21 June 2026
The Little Jewellery Company logo

Reply from The Little Jewellery Company

Thank you so much Vicky :) Best wishes, Miri

Rated 5 out of 5 stars

Large silver crystal memory locket…

I ordered a large silver crystal memory locket. It arrived quickly and was well packaged. It’s beautiful, well made and a strong reliable magnet keeps my charms very safe. Highly recommend this company.

21 June 2026
The Little Jewellery Company logo

Reply from The Little Jewellery Company

Thank you so much! Best wishes, Miri :)

Rated 5 out of 5 stars

Beautiful little locket filled with…

Beautiful little locket filled with charms that will actually mean something to the recipient. Very happy with the design, quality and amazing customer service. The communication was exemplary.

18 June 2026
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Reply from The Little Jewellery Company

Thank you so much for this fabulous review - it's very much appreciated! Best wishes, Miri

Rated 5 out of 5 stars

Wonderful present

It was beautiful. I got for my sister as a present she loved it

18 June 2026
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Reply from The Little Jewellery Company

Thank you so much for this lovely review - it's very much appreciated! Best wishes, Miri

Rated 5 out of 5 stars

Lovely gift

Brought as a gift and was spoilt for choice with charms - a great selection. The necklace arrived surprisingly quick, considering had engraving (a couple of days).
Recipient loved it.
A unique, personalised gift.
So glad I found your website.
Will use again for sure.

19 May 2026
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Reply from The Little Jewellery Company

Thank you so much for taking the time to leave such a lovely review. It's very much appreciated and I'm so pleased you're happy with everything! Thanks again :) Miri

Rated 5 out of 5 stars

Beauriful

Beauriful, exceptionally well made, presented in a beautiful gift box with attention to detail.

19 May 2026
The Little Jewellery Company logo

Reply from The Little Jewellery Company

Thank you so much for this lovely review - it's very much appreciated! Best wishes, Miri

Rated 5 out of 5 stars

Beautiful necklace bought for my…

Beautiful necklace bought for my friends 60th birthday. Beautiful wrapped. Prompt delivery. Contact easy

19 May 2026
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Reply from The Little Jewellery Company

Hi Isobel, thank you so much for leaving such a lovely review :) Best wishes, Miri

Rated 5 out of 5 stars

Great service from start to finish .

Great service from start to finish .
The qualify was very good got the key ring for my daughter birthday she is going to love is so cute.
Communication was great .Miri was lovely when I had a issue with my engraved back plate which went missing from my security box at home.She quickly posted it out another on the same day free of charge. Such a lovely gesture.Would definitely recommend.
Lovely Company

25 May 2026
Unprompted review
The Little Jewellery Company logo

Reply from The Little Jewellery Company

Thank you so much for this lovely review - it's very much appreciated! Best wishes, Miri

Rated 5 out of 5 stars

Arrived in 3 days

Arrived in 3 days. Beautifuly packed. Excellent service. Beautiful . Will definitely order again

20 April 2026
The Little Jewellery Company logo

Reply from The Little Jewellery Company

Thanks so much Cath! Best wishes, Miri

Rated 5 out of 5 stars

Wow is all I can say

Wow is all I can say!
Having ordered a charm necklace and charms for my besties 60th, I was absolutely 100% impressed, not only with the service but with the stunning wrapping and attention to detail. Absolutely rate this company as wonderful to buy from, stunning items, impressive service 🥰🥰🥰

8 May 2026
Unprompted review
The Little Jewellery Company logo

Reply from The Little Jewellery Company

Hi Tracy, thank you so much for taking the time to write such a lovely review! It's very much appreciated :) Best wishes, Miri

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