liveatthelofts.com Reviews 1

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

DO NOT RENT FROM HERE

I was a resident of the Lofts Nacogdoches for 2 years (August 2020 - July 2022). The first year I shared a 2 bedroom unit with a roommate, before moving into a 1 bedroom unit my 2nd year for more privacy. There was a 2 week period between moving out of my first apartment and moving into the second apartment, but I had a full time job and needed to remain in the area for work. After speaking with the property management I was offered the opportunity to move in without delay if I accepted the new property as is. I did have some concerns about accepting the apartment as is, but the property manager, CJ, offered to visit the apartment and take photos to put my mind at ease. She sent me photos and stated via email the apartment did not have any visible damages I should be concerned about. CJ did say there was still some decor hung on the walls, so there were some areas that could not be thoroughly inspected. Her description of the apartment and email did put my mind at ease so I agreed to accept the apartment as is. Shortly after moving in I discovered one of the blinds was damaged and informed the office. There was a work order created and maintenance visited, but stated the blinds operated as intended and I didn't need to worry about it. There was also a significant water leak from the apartment above mine shortly after moving in. The staff stated they would take care of the leak, which they did, but no one ever visited my apartment to inspect or remedy damage caused by the leak. At move out I received a statement for $720 to replace stained carpet and pad in the bedroom ($500), replace blinds ($100), replace medicine cabinet ($40), cleaning fee ($80). I did clean prior to moving out, and none of the items on the statement were damaged by me. I do agree they were not in new or perfect condition, but all of the items were perfectly visible to the manager that inspected the property prior to me moving in, so I assumed it was considered normal wear and tear.

I cannot in good faith recommend this property.

23 August 2022
Unprompted review

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