Live in the Light Reviews 1,172

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and the careful curation process. Many appreciate the fast delivery service and the beautiful, eco-friendly packaging, often mentioning the attention to detail. People also highlight the wide range of products available and the ease of online ordering. However, some customers experienced issues with their orders, including delayed deliveries or problems with tracking information. A few reviewers were dissatisfied with the handling of returns or the customer service response regarding delivery expectations, especially when paying for expedited shipping that was not fulfilled.

What people talk about most

Product

People report positive experiences with product, often praising the high quality and efficacy of items like... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the quick and efficient... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the high quality of the products,... See more

Order

Customers had ambiguous experiences with order. While some reviewers were very happy with their orders,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Live in the Light is my go to company when it comes to choosing the best natural skincare, body care and oral care products. I trust wholeheartedly in their curation process as they have extremely hig... See more

Rated 5 out of 5 stars

Always a good experience buying from this wonderful company, the products are such high quality and they are sent out very quickly… in beautiful eco friendly packaging. This time I bought the Pure eye... See more

Rated 5 out of 5 stars

Have had a couple of orders and service received was excellent. Upon opening the box, where my product was packaged with care and a lo of attention with a few surprises to, which made me smile. Tha... See more

Rated 5 out of 5 stars

Exceptional service! Shipped on time, received in timely manner, packed with upmost care and the packaging was WOW 🤩 Attention to detail is an understatement. Keep up the good job!


Company details

  1. Beauty & Well-being

Information provided by various external sources

Live in the Light is dedicated to offering truly natural, organic and chemical free products to you. At Live in the Light you know that everything we offer to you is natural, chemical- free, organic or wild crafted. We are all about toxin-free, well being and spreading the word. It is a mission, a passion and a deep love and respect for Mother Nature. With brands such as Annmarie Gianni, Fat & The Moon, Pure Anada, Carina Organics and Marley's Monsters, we cover everything from natural beauty and skincare to cleaning products and vegan handbags.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent company.

I absolutely love this company. They have a wonderful range of high quality products and their customer service is excellent. Delivery is very quick too. Would highly recommend.

9 April 2024
Rated 5 out of 5 stars

Top class service

Easy straightforward transaction. Found a reed diffuser I couldn't get anywhere else. Big result for me. Top class service. Will be back for more

4 April 2024
Rated 5 out of 5 stars

Absolutely WONDERFUL company

Absolutely WONDERFUL company. I cannot recommend them enough. I’ve never experienced customer service like it. After dropping a cleanser and smashing it on the floor due to a dodgy pump they replaced it for me. I was well aware they didn’t have to, as I was technically at fault for allowing myself to drop it. I will always purchase from here now. Stunning products, wonderful company and fast delivery. This is the kind of company I want to give my money to and support. Thank you.

29 March 2024
Rated 5 out of 5 stars

Quality Unique items and gifts to choose

Above and beyond customer service. I feel my items are carefully selected and packaged with sweet messages. It makes opening my order more like receiving a special gift. Many interesting, quality items to choose from. It’s one of my favourite online shops. Great for gifts and items for my daily routines.

27 March 2024

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