I’m very disappointed I didn’t read these reviews before I ordered a Hozelock cart and 50m Ultramax hose. The wrong item was delivered, I received a cart and 50m standard hose. I have emailed twice... See more
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LiveMoor supply a huge range of products for home and garden at the best possible prices. We value customer service above all and we do our absolute best to give our customers the service they desire and deserve. Today's world is a one of convenience. Everyone wants everything, at any time, everywhere. We live busy lives and time is a valuable commodity – it’s the one thing we would all like more of. We believe in making time for the things that matter: for family, for friends, for the things we truly love. We value quality over quantity, inspiration over aspiration, and creativity over conformity. For us, quality time is time well spent. We also believe that together we can all help to make the world a better place. We want to help make a difference through the things we make, the materials we source, and the community we create. That’s why we only supply sustainably sourced products and use low impact packaging wherever possible. If you’ve bought anything from LiveMoor and taken the time to make something you love, then you’ve contributed to our cause. Now is the time to craft your own future. Founded in 2014, and situated in a beautiful area on the southern edge of Dartmoor National Park in Devon - hence the name LiveMoor, we wanted to provide crafters with high quality, affordable arts & craft materials. Whether you craft for fun or professionally, whatever your motivation, as a LiveMoor customer, you expect the highest quality of products at the best possible prices, backed up by a large dose of good old-fashioned customer service. And that's exactly what we strive to deliver.
Unit B, Heltor Business Park, Old Newton Road, TQ12 6RN, Newton Abbot, United Kingdom
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Replied to 88% of negative reviews
Typically replies within 2 weeks
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Thank you good service and the product has gone on our decking as described will buy again👍

Reply from LiveMoor
Best supplier ever. Ordered wax and clamshells for wax melts and it arrived within 3 days. Packaged beautifully. Highly recommend them.

Reply from LiveMoor
Only place online I was able to source the item I wanted. Prompt email confirmation and delivery updates. Delivered within 48hrs via Royal Mail as promised and all items as advertised. No concerns.

Reply from LiveMoor
Company kept me informed of dispatch etc of item purchased. Product was as described and delived as expected. Good all round service provided and would use company again.

Reply from LiveMoor
It was the 2nd time that I ordered from LiveMoor. Very competitive price on Brambles hedgehog biscuits. Very fast delivery, good communication, no problem at all. Will use again, Thanks

Reply from LiveMoor
Faultless, quick to arrive, order complete and it was my second order from them.

Reply from LiveMoor
I received my items the process was pretty good the only thing to let it down was the packing I had 2 bottles of liquid just thrown into an empty box with no packaging what so ever it was lucky they were not damaged in transit such a shame would have given 5 stars otherwise

Reply from LiveMoor
I have always found Livemoor products to be good quality & have received orders without any problems. Whilst they may not have the wide range that I want, anything that I have ordered has been received of good quality & packaging and delivered on time.

Reply from LiveMoor

Reply from LiveMoor
I can only speak about my personal experience of ordering from LiveMoor: the product I have ordered before and still as described and delivered as within the time scale advertised, hence the 5 Stars.

Reply from LiveMoor
I have been asked to review 'a purchase I made'. To my knowledge, I have not made a purchase, except, scouring my memory, I think I purchased some batik wax about 15 years ago. They surely can't be asking me to review that?
If I have unwittingly purchased something from them through another company of a different name, I have no knowledge of it. Maybe they could give me a clue?
Well, I did get the clue. Apparently I made a purchase in 2024, although I thought it was much longer ago than that. The email I received asked me to rate my 'experience with them'.
Racking my brains, I don't recall any problems with the wax, and I remember the prices at that time being reasonable. Sorry I can't say more, as it was even so quite along time ago. It is nice to hear they are still in business, and located in the same county as me.

Reply from LiveMoor
It was a prety standard experience so to speak.
Only thing was that when I tried to reclaim a £5 discount for my 1st order they directed me towards the fine print of the promo where it said it only applies after a certain value.
What can I say they were right but not so much of a great customer service experience isn't it.

Reply from LiveMoor
I found just what I was looking for at a very competitive price.

Reply from LiveMoor
Bought beeswax. Best price on internet and delivered promptly. Would use them again

Reply from LiveMoor
I ordered without reading any reviews and I have to say it was delivered a day early the price was the cheapest I could find the web site was easy to navigate as I am a dinosaur when it comes to tech I would recommend this seller to anyone and am going to reorder once I have completed this review

Reply from LiveMoor
The product never arrived and they didn't answer any of my calls or emails about it.

Reply from LiveMoor
ordered two items, one was never delivered and no response to multiple email and phone call attempts and never received a refund. my brother even went to the address in person and there was no-one there. shocking 'customer service'. Avoid at all costs

Reply from LiveMoor
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