Outlaw Soaps, Inc Reviews 296

Was really good experience - 5 stars

DO NOT PURCHASE ANYTHING FRON THIS COMPANY. They owe me a refund and I still haven't received it. Starter to reply to me in emails, and stopped replying. They are useless

I wasn't able to do a refund on their website! I Tried to call them, but they were busy a lot! However, I received an immediate notification after I email them with my order number and they refunded me on the spot! OK... I'm happy!

This company is brilliant. Their fragrances both smell amazing and actually last all day (longer, in fact), not fading after just a couple of hours like most. Their soaps and lip balms are great too, and I really need to get through the stock of boring soap I have at home so I can stock up on theirs. Honestly I don’t think I will be buying fragrance, soap, shampoo or conditioner anywhere else again.

They charged my credit card for an order I didn't make. They said they refunded the card but now I go to pay my bill and its still on there. If they can charge me instantly then they can refund me instantly. That's all besides the fact that the shipping has doubled all the sudden. And I keep getting emails saying I have earned discounts but can't ever get a discount code. I love the body wash but I believe this company is unprofessional. I canceled my subscription box because they kept sending me a bunch of body wash that smelled like trees or grass and not any fire in the hole or cursed cowboy just a bunch of stupid stuff. Thats not very outlaw!

Early in the start of this company, the customer service and attention to detail was spot on! In recent years, they obviously got too big for their britches so to speak, taking weeks to ship, unanswered calls/emails etc. At first they seemed so genuine about listening to what their customers were requesting. One of those products was a fragrance "Hair of the Dog" which so many begged for more once an overpriced tiny $30 sample (I mean 3 sprays worth). Rather than give the customer what was poplular, they went off on a tangent of "Oh you want this?, well how bout candles instead?" They ran in 50 different directions with candles, selling cheap plastic chickens, lip balms; all the while pulling popular products down, even at one time pulling all deodorants down. Then the obvious came, sales were obviously lacking given their lack of moral compass to the customers needs and did they back up and correct their ways? No, they whined about how they were hurting as a small business.... Now all one sees in their newsletters is boo hoo, we're going under, please buy more.... Slower shipping times, smaller product for more money, packages sent by media mail taking a month to recieve (just to cut corners) is NOT the way to keep your customers loyal.... Sadly, they truly live up to the name outlaw by trying to take more than give.....

The scents of these soaps & Calamity Jane bodywash are so nice!!! AND made in AMERICA, AND everything is recyclable, NO plastic!! Very nice packaging, like Christmas morning opening the box!!

Your stuff is amazing, only negative thing, it doesn’t last long for the solid cologne, but the idea, execution and all, top notch

Absolutely love their products especially Cursed Cowboy and Blazing Saddles. I order directly from the web site as the selection is more "complete" and shipping is respectable about 5 days to Arizona.
Communication is awesome and funny and an A+ on the included rubber chicken with every order. Finally, their customer service is outstanding, I an issue with USPS losing my package, contacted Outlaw and they resent the items lickity split and hassle free.
They have earned my respect and business.

All the scents that this small company uses are unique, rare, inspiring and surprising.😁 So many remind me of the outdoors, the trees, the earth, and good time adventures.

I've tried the soap sample pkg to find that there are a few scents that I like a little more than others, but I love pretty much all of them! Alot of fun receiving in the mail. Lots of happy msgs, stickers and rubber chickens😄
I'll for sure be ordering more again soon❗️

Rather than hunting for the occasional store or market vendor who happened to have Outlaw products at a time when I remembered to get it I chose to order directly from their website. It was easy, the correspondence is comprehensive and fun, and the products arrived and are doing exactly what I want. I tried a few products I had not been able to find locally and am hooked.
Seriously, I never write reviews but I couldn’t be happier and will continue to order directly. I may even set up a subscription order once I determine how quickly I go through the various products.

"The Badlands Cologne" brings back memories of my childhood in Texas. Fresh air, wood smoke, and tending to the Smokehouse.

Love the product but can't find where to adjust auto ship

We love the soaps, deodorant and beard oils. They smell great and are exactly what we have been looking for in homemade soaps!

If you like a sweet buttery rum/gunpowder (good job with the gunpowder) the fire in the hole hits it 100%. Not picking up smoke as much. IMO If it were me more smoke less sweet that would be great but it is awesome as is.

I thought cursed cowboy would give me what I was looking for but it seems to remind me of a cinnamon smell for some reason. Ok but not the smell I was looking for.

Deodorant and soap… gambler wins very strong leather is all I get but it is strong if you smell your pits and in the shower where it needs to be.

Fire in the hole… sweet buttery rum/gunpowder

Cursed cowboy… cinnamon

Gambler… fresh leather

As of today fire in the hole cologne and sent has to be #1 for ME.

As usual, 5 stars all the way! Customer service is wonderful, shipping is fast and the products are top notch every time! I received Lust in the Dust and Calamity Jane lotions and a bar of one of the new soap scents. I can't remember the name (Ride on?) but it smells so good! You keep making soaps and lotions and colognes and I'll keep buying them!

I saw an ad for Outlaw Soaps via Instagram and immediately knew their products would make for great gifts. My order arrived on time with zero issues and I couldn’t be any happier with what I purchased! The soaps were wonderful and the recipient was plenty happy with the scent!

As soon as I opened my package I was overwhelmed with scent. It smelled like a cleaner and was not pleasant. I put the soap bars separately on the counter to see if I could "air" them out but when I returned a bit later, my entire kitchen smelled so strongly of this soap. I wanted to love this SO much but it was just awful. Way too strong, not great scent. They immediately went into the garbage :(

Absolutely loved the customer service and marketing! The scents are truly unique and smell better on than in the tin, however they are a little "candlelike" for my taste. Definitely a quality product and fantastic company give them a try!!