LIVEWELL Health Reviews 

509
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for their welcoming attitude, deep knowledge, and ability to make everyone feel completely at ease. People also appreciate the seamless booking process and highly tailored treatments that effectively relieve stubborn muscle tension and pain. Though some reviewers noted that certain intensive sports massage sessions could occasionally feel physically uncomfortable, consumers still found the overall results truly beneficial. Reviewers frequently discuss the relaxing atmosphere and clear guidance provided, ensuring visitors understand every step of their recovery journey. Consumers look forward to returning for future appointments because the service consistently delivers wonderful results.

What people talk about most

Service

Clients share profound satisfaction with the service, frequently highlighting professional therapists who... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, extensive... See more

User experience

People report positive experiences with user experience, highlighting how every treatment is bespoke and... See more

Booking process

Consumers find booking process to be a source of great satisfaction, highlighting that the entire procedure... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, frequently praising knowledgeable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Becca and Sophie treated us during our 9 day Tour de France Femmes challenge for Cure Leukaemia. They were a crucial part of my success on this challenge, often giving me three massages a day, morn... See more

Company replied

Rated 5 out of 5 stars

Ben knew exactly where to treat and how to massage it. What was even better was as he went along he worked on giving me hip movement and leg extension which has really helped me move again and be able... See more

Company replied

Rated 5 out of 5 stars

I’ve seen Mike twice now for back, hip and hamstring issues, and both times he’s been brilliant. He really knows what he’s doing — he quickly figured out what was causing the pain and gave me prop... See more

Company replied

Rated 5 out of 5 stars

These folk were at the Great North Swim providing free massages to all the weary and achy swimmers and runners. The staff were delightful, in particular, Nicole who totally soothed my shoulders and ca... See more

Company replied


Company details

  1. Sports Massage Therapist
  2. Fitness and nutrition
  3. Personal Trainer
  4. Physical Therapy Clinic

Written by the company

LIVEWELL is the leading Health and Wellbeing company in the UK and Europe LIVEWELL has been providing a high level of health care to elite sports people, the general public, events and corporate clients since 2012. We have over 120 therapists across the UK servicing clients in the way of Massage, Fitness, Physiotherapy, Nutrition and much more. We also provide pre and post event recovery services to over 220 events across the UK and Europe and also provide wellbeing services to more than 450 corporate clients across the UK. With a Head Office based in Birmingham we have a great central location of which we can service all our clients across the UK. All of our therapists are some of the highest qualified sports massage and soft tissue specialists in their fields with a minimum of 3 years university education and degree behind them. The vast majority of our therapists then go on to do a further 1 or 2 years taking their soft tissue specialisms to levels 4 and 5, meaning they are in the best place to help you with your injuries or to help you maintain your sport injury free. With our expertise our clients agree they get the very best service through LIVEWELL for every eventuality they may come across in general day to day life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

509 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(509)

93 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely treatment

Nora was great. She put me at ease and explained the treatment. It was very relaxing and allow me to switch off which is exactly what I had hoped for. Thank you Nora

17 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Daniella, we are so happy you had the experience you wanted 😊

Rated 5 out of 5 stars

What a lovely welcoming team

What a lovely welcoming team! I was at the recent Great North Swim and I had pulled something in my shoulder during the week before; Noah did an amazing job of freeing up my shoulder to make my swim the next day much much better. Thank you.

13 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much Neville

Rated 5 out of 5 stars

Fantastic massage from Kay!

Fantastic massage from Kay! She was very professional and friendly, felt really good afterwards.

17 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much for such a lovely review

Rated 5 out of 5 stars

I had an amazing experience with Kay…

I had an amazing experience with Kay this afternoon, she was so friendly, calm and professional and her hands work like magic. She created a relaxing ambience with some soft music in the background, felt like I was on holiday.

Thank you Kay

17 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much that is a lovely review!

Rated 5 out of 5 stars

Had my first session today

Had my first session today, one of what will be a long journey as I have many years to reverse, but I finally felt listened to and everything was explained in a way I understand so am looking forward to continuing this journey

17 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Louise!

Rated 5 out of 5 stars

Best massage I've ever had - thanks to Yashaswi

Yashaswi gave me a massage after I finished the Windermere marathon yesterday. It was the best massage I've ever had! Yashaswi was friendly, professional and attentive. She tailored the massage as per my requests and according to what she could feel. Thank you Yashaswi!

14 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much Helen!

Rated 5 out of 5 stars

Kerim working wonders!!

Worked with kerim for a while now. Helped me with getting back to tip top position. Not only got me back right feeling myself but also put a plan together for me to keep me injury free. Fully recommend 10/10!!

13 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much

Rated 5 out of 5 stars

The guys made us feel at ease

The guys made us feel at ease, really good at what they do and great to chat to and really friendly! We had Tom and Kerim before our swim at lake Windermere got the great swim event and we felt really good after it. A massive thank you again!

14 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much Megan!

Rated 5 out of 5 stars

Great North Swim 2026

These folk were at the Great North Swim providing free massages to all the weary and achy swimmers and runners. The staff were delightful, in particular, Nicole who totally soothed my shoulders and calves back to normality and also Kerim (I hope I've remembered that correctly!) and all the others (whose names I didn't get) were very friendly and supportive. Huge thanks to you all 😊

14 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much 💓

Rated 5 out of 5 stars

Kerim is such a professional

Kerim is such a professional. I haven’t had a massage fully clothed before and it felt amazing! Highly recommend and wish he lived closer so I could book in with him regularly. Thanks again Kerim.

14 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Stacey 💓

Rated 5 out of 5 stars

Great experience

Kerim was amazing! My knee was really painful and difficult to move so I thought I would pop in and see what was the cause. Kerim was super knowledgeable and helpful with any questions I had. I felt so much better leaving and with a few tips on how to manage my knee better. Kerim was a lifesaver!!!

14 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Mia that is lovely 😍

Rated 5 out of 5 stars

I had Kerin

I had Kerin, absolutely fantastic! Super knowledgeable & feeling so much better!

14 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much Harry

Rated 5 out of 5 stars

Had the most wonderful massage and and physio

Had the most wonderful massage and lots of advice and support at the great north swim from Noah who did my massage and Karem who gave me training support, advice and extra physio. Could not recommend them enough. Noah was very firm and great and Karem was extremely knowledgeable with great advice. Amazing!!

14 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much El, thats a lovely review and we glad you had a really positive experience!

Rated 5 out of 5 stars

Great north swim massage

Thank you Noah for my massage and trigger point release prior to my swim at the Great North Swim today. Very professional and personable. Many thanks my neck was so much easier afterwards.

13 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much Julia!

Rated 5 out of 5 stars

What a difference you guys made to my…

What a difference you guys made to my swim experience this year. I did the 5km Great North Swim across Lake Windermere, through very choppy waters, and my shoulders were absolutely shot from the effort. I got a very nice shoulder massage off Kirem straight after my swim, where he managed to work loose some of the tightness I had, and another massage the following day off Nicole. Again, to work through the extreme tightness I felt, particularly in my right shoulder. I can't begin to describe the relief I felt after both sessions. They did a fantastic job, which was not only appreciated by me, but likely, every other swimmer who visited their tent over the event weekend. Thank you so much

13 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Shaunna!

Rated 5 out of 5 stars

Had a massage following Great North…

Had a massage following Great North Swim by Noah. Was a fantasic massage that felt really great and definately beneficial after a day of swimming too :) great service.

13 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Ash!

Rated 5 out of 5 stars

Kerim gave me a massage at the GNS and…

Kerim gave me a massage at the GNS and gave me some physio ideas for an excising injury including videoing it so I remembered it when k got home. Awesome service. Jo

13 June 2026
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Jo!

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